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Customer Ratings & Reviews

Your price for this item is $19.99
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Customer reviews

Rating 4.1 out of 5 stars with 79 reviews

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89%
would recommend
to a friend

Customers are saying

Customers highly value the ZTE Citrine 4G LTE's affordability and ease of use. Many appreciate its convenient size and the quality of its camera for taking pictures and videos. Positive feedback also highlights the phone's user-friendly interface, making it suitable even for those new to smartphones. The ample RAM is also a plus for users looking for improved performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-4 of 4 reviews
  • Rated 2 out of 5 stars

    not a great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very poor reception - unable to make calls outside of my area - Tracfone representative said I needed to go outside to place phone calls - would never recommend this phone or Tracphone

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Good morning, Ellie. My name is Angel from TracFone Wireless. We apologize for any inconvenience you may have experienced. In order to better assist you, please contact one of our customer care representatives via chat at http://bit.ly/2gQCmUz?caseId=16234447. TracFoneWireless

  • Rated 2 out of 5 stars

    Just a bad phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the only good thing about this phone is that it is cheap. That being said it's cheaply made as well the screen is almost completely unresponsive, the sound is very low quality, and most of the features you would expect on the phone are factory disabled.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good enough phone for making calls and text. I would not recommend it for smartphone use such as internet use, mobile payment, and other things.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad battery and bad ZTE support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone and love that my music does not skip for the 1 gb ram but if you want the Marshmallow update. You will never get it especially Tracfone and ZTE between them both make up excuses to not add it. BLU on Best Buy has lower end device than this phone with Marshmallow. So I do not see the reasoning of keeping the update from this phone at all. Nougat is just around the corner and Marshmallow is already a year old. Guess, they don't like being up to date with their devices. So if you are happy with just Lollipop, then this will be your phone. If you want the latest operating system, then get a different phone. Go BLU or Acatel instead. The specs for the battery are way off. I get max two days with not doing a thing on the phone. This is with WiFi, Data, Sync and all notifications to the not enable and still get 2 day standby and turning phone off when sleeping at night. Battery sucks big time. I charge it pretty much daily. May be cheap and decent specs but this should be fore barely turning teenager device. I just don't have the budget for more pricey device but as I said before, Tracfone and ZTE do not work well together.

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Good morning, dustyshot. We do apologize for any inconvenience this may have caused. In order to better assist you in getting this resolved, please email us at [email protected]. Thank you for choosing us as your service provider. TracFoneWireless