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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 79 reviews

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89%
would recommend
to a friend

Customers are saying

Customers highly value the ZTE Citrine 4G LTE's affordability and ease of use. Many appreciate its convenient size and the quality of its camera for taking pictures and videos. Positive feedback also highlights the phone's user-friendly interface, making it suitable even for those new to smartphones. The ample RAM is also a plus for users looking for improved performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 27 reviews
  • Pros mentioned:
    Ease of use, Price, Size

    Rated 4 out of 5 stars

    Good beginner smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Tracphones since 2001 I upgraded an old 3G qwerty key phone. For a basic smartphone I well think the $20 was a good deal. I can look up Websites and use on Wi-Fi to save my data. For an older person fairly easily to use. If you have an old flip phone on Tracphone it's worth the upgrade. Works on AT&T wireless towers in case you want to check the coverage maps. With 4G Lte speed on data. Fits in your pocket easily. Oh triple on each card you load data,text and voice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great first phone, not best charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this phone for a 10-year old that was going away for a summer camp. This phone worked out great, it was simple to set up and use, plus with the WiFi on the phone, we were able to keep in touch when he was out of cell coverage but had access to the WiFi. The kid has downloaded games, is texting his friends and quickly learned the Android system. The only issue that we found with this phone is that it is VERY particular with the charger. Yes, it is a micro USB charger, but you must either use the charger that came with the phone or must have a charger that is the exact same voltage/output as the charger that came with the phone - which we found was easier said than done. Other than the idiosyncrasy with the charger, this phone has been great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great for the price! It has a lot more functionality than my old phone for only $5 more. The touch screen works better than my last phone also. The only negative that I noticed after having used it for a couple of weeks is that it will not alarm if the phone is off, so if you want to use the alarm clock function, the phone has to be on. (Note: I am only a basic user and don't use the phone too often. If you are a heavy cell phone user, this might not be the phone for you.)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price, limited space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received a great deal on this phone: $30 off of the regular listed price then $5 off with a Best Buy coupon. It really is what I expected but the limited RAM can be a problem at times. Fortunately, I don't have to root it to move apps and files to an SD card I already had but something, somewhere in its system has the annoying habit of moving apps back to phone storage after updates. In summary, it is worth the price despite the limitations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me some time to learn all of its gizmos, I'm still learning it. The part that I don't like about this phone, it's doesn't show you the minutes left on the home screens like other pay phones, I had to go on to YouTube to find out how to access the minutes. I actually had to use a code to access it with a code of *777*1# , but that being said and done with. I'm satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great for a Tracphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just needed an extra phone to have a house phone so I didn't expect much. However at the price I got it for it was a bargain. The phone is pretty great and it's very fast. I find myself using it more often that I thought.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great phone for teens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids can download as many aops as they need without going overboard. It works fast. They like the keyboard. I liked being able to get a phone for my kids that did a lot without a huge expense.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great First Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my granddaughter, she said the call quality is good and the camera takes decent pictures. For the price this is a great starter phone!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a ok phone to use for the low price. I bought it for short term use and i like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone for a beginner. loud ringer and slim design.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good phone for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone for the price. Purchased for my mom and she's able to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value for money. Worth buying as a temp phone ( for a beginner )

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Meet my need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery last for a long time and it is very easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A great phone for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bough the phone for an 89 yr old parent who had some difficulty with the phone operating procedures and didn't care to put any time into learning how to use it. Now keep it around for me to use for travel or in any situation where it could easily be damaged. Replacement cost would be negligible as opposed to my Apple iPhone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for Car

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to replace an old Tracfone that I keep in my car. This one has Bluetooth and connects directly to my car's phone program.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good prepaid phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done, especially when you don't want to add another phone to your plan. Perfect for a young child in case of emergencies or unusual circumstances.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone for an older person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my husband because he is unable, due to his disability, to use a more advanced phone. It is very simple and easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For my child

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having had good luck and service, we picked this Tracfone version phone up as a first "real" smart phone for my daughter to replace an old fail only emergency cell phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone for low price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband doesn't use all the bells and whistles, but for a pay as you go smartphone it's nice. I use some features just to make sure they work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what i need it to do and then some. Lil learning curve, but great first smartphone for me!

    I would recommend this to a friend