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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 564 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers recognize the Battle Buds headset's impressive sound quality and comfortable fit for many users, frequently praising its affordability and compatibility across various devices. However, some customers reported issues with the fit not being suitable for all ear shapes and occasional concerns about the maximum volume level. The detachable microphone and lightweight design were also frequently highlighted as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 574 reviews
  • Rated 1 out of 5 stars

    1 star sadly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds suck. Returned them back to the store.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Ant! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. in the future please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 4 out of 5 stars

    XXX

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because I can only hear my World War Z game. My other games don’t come in so clearly.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      We’re sorry to hear about this inconvenience with your Battle Buds however, please know that the headset itself can not distinguish which game you are playing. If the audio is fine in one game that you're playing but not in another, that could be related to the device you're using the ear buds with or the game itself. With that being said, please allow us to assist you further with some troubleshooting in an attempt to figure out what's going on here. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 2 out of 5 stars

    right bud issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buds are pretty cool abd i'd buy another if the right bud issue is fixed because mine has low volume and hardly works

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Simple

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and simple. I was looking for something more free than over the ear headphones. These were exactly what i expected and the mic is very clear!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alternative to headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cheap price. sound quality is okay. It is nice to have something other than headphones.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To me this item is ok just not for me. It never stayed in my ear..

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there,

      Thank you for leaving your feedback. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 2 out of 5 stars

    Not a good quality the volume is not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is not good product the volume is not high enough to listen when your play games very dissatisfied

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great headphones for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, make it easier to just use one ear piece at a time compared the the headphone style

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Customer Service is Lacking

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this product since April and it worked fine. Now, the earbuds fall out of my ears and customer service is non-responsive. I've offered to purchase whatever part is needed to keep this from happening, even though the product is only 6 months old, and still no response.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there Daker,

      Thank you for leaving your feedback. While Best Buys customer service may not be able to help; our Support Team is always happy to help as needed under our manufacturer's warranty and they can be reached right from the support section of the Turtle Beach website.

      Thanks! TurtleBeach

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Decent headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like the title says decent, not great but convenient for travel.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good alt to bigger headsets.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good for what they are. It is handy when you're on the road.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Fair.0

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These fall off of your ears real easily. Especially the ear piece that contains the mic accessory. I had my brother test it out, and same result. My audio during game chat has been described as kind of a “far” sounding and collects a lot of outside interference.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there,

      We’re sorry to hear about this inconvenience with your ear buds; however, please allow us to assist you further. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 5 out of 5 stars

    Daughter loves them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my daughter. She loves loves them. I hear her talking to her friends while playing her different video games. She seems to enjoy them, haven’t had any negative feedback from her on these.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not stay in ears and sound quality was sub par

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello! We are sorry to hear about the experience you've had with your Turtle Beach Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. If you have any questions or concerns, please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Good headset. Cheap

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well and I like the detachable mic. Only downside is they itch my ear holes, but that’s probably me not the headphones fault. Inexpensive option for a good headset

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I recommend!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great for the price and the earbuds fit well inside the ear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value! You can go wrong with it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you can go wrong with this product if you are looking for low price and portability

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible microphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic is terrible just the worst ever people cannot hear

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Dame! We are sorry to hear about the experience you've had with the microphone on your Turtle Beach Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 4 out of 5 stars

    Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and convenient to have for your gaming thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple and Cool

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and great. Exactly what I needed.. got tired of my over the head headphones.

    I would recommend this to a friend