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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 577 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers recognize the Battle Buds headset's impressive sound quality and comfortable fit for many users, frequently praising its affordability and compatibility across various devices. However, some customers reported issues with the fit not being suitable for all ear shapes and occasional concerns about the maximum volume level. The detachable microphone and lightweight design were also frequently highlighted as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 577 reviews
  • Rated 4 out of 5 stars

    Perfect for phone gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for traveling cloud and laptop gaming and phone gaming

    I would recommend this to a friend
  • Cons mentioned:
    Comfort

    Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash save you money broke after of two months of having the product

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello,

      We’re sorry to hear about this! Our headsets and earbuds covered under a manufacturer's warranty for a period of one year, and we have a dedicated Support Team available to provide assistance under that warranty. That team can be reached right from the support section of the Turtle Beach website.

      Thank you! TurtleBeach

  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Not for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my 8 year old, but it keeps falling off. Also the sound is low.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Thanks for your feedback.

      Please know that we have a dedicated support team available to assist you should you encounter any sort of inconvenience with our products.

      That team can be reached via the Support Form on our website. TurtleBeach

  • Rated 5 out of 5 stars

    Awesome!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality! Audio is great, mic is great, and I got these on a black friday deal for 15 bucks! I returned my turtle beach for these and saved 100 bucks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in the market for a pair of Xbox headphones and since I know turtle beach is very known I decided to go with them. They work great and are very comfortable.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    right bud issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buds are pretty cool abd i'd buy another if the right bud issue is fixed because mine has low volume and hardly works

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    XXX

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because I can only hear my World War Z game. My other games don’t come in so clearly.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      We’re sorry to hear about this inconvenience with your Battle Buds however, please know that the headset itself can not distinguish which game you are playing. If the audio is fine in one game that you're playing but not in another, that could be related to the device you're using the ear buds with or the game itself. With that being said, please allow us to assist you further with some troubleshooting in an attempt to figure out what's going on here. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 4 out of 5 stars

    Alternative to headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cheap price. sound quality is okay. It is nice to have something other than headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and simple. I was looking for something more free than over the ear headphones. These were exactly what i expected and the mic is very clear!

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To me this item is ok just not for me. It never stayed in my ear..

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there,

      Thank you for leaving your feedback. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 2 out of 5 stars

    Not a good quality the volume is not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is not good product the volume is not high enough to listen when your play games very dissatisfied

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Customer Service is Lacking

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this product since April and it worked fine. Now, the earbuds fall out of my ears and customer service is non-responsive. I've offered to purchase whatever part is needed to keep this from happening, even though the product is only 6 months old, and still no response.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there Daker,

      Thank you for leaving your feedback. While Best Buys customer service may not be able to help; our Support Team is always happy to help as needed under our manufacturer's warranty and they can be reached right from the support section of the Turtle Beach website.

      Thanks! TurtleBeach

  • Rated 1 out of 5 stars

    1 star sadly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds suck. Returned them back to the store.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Ant! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. in the future please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Fair.0

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These fall off of your ears real easily. Especially the ear piece that contains the mic accessory. I had my brother test it out, and same result. My audio during game chat has been described as kind of a “far” sounding and collects a lot of outside interference.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there,

      We’re sorry to hear about this inconvenience with your ear buds; however, please allow us to assist you further. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 5 out of 5 stars

    Daughter loves them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my daughter. She loves loves them. I hear her talking to her friends while playing her different video games. She seems to enjoy them, haven’t had any negative feedback from her on these.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple and Cool

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and great. Exactly what I needed.. got tired of my over the head headphones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and convenient to have for your gaming thank you

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Won’t stay in ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not sure if it’s just me but no matter the size of the ear buds that come with it none of them stay in my ear. I really wanted these to work for traveling but they’ll just have to be returned. Also the audio is HORRIBLE

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not stay in ears and sound quality was sub par

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello! We are sorry to hear about the experience you've had with your Turtle Beach Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. If you have any questions or concerns, please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Yes

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vary fun and amazing graphics and fast loading time and way better then last generation i hope this help but I hope everything get the chance to get it

    I would recommend this to a friend