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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1256 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the sound quality and comfort of the Ear Force Recon 60P headset. Many appreciate its compatibility with multiple gaming systems and the affordability of the product. While some users found the volume control to be problematic, the lightweight design and long cord length were frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,256 reviews
  • Rated 2 out of 5 stars

    Not what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for straight Bluetooth headphones and these did not fit the bill. Had I done a better job of reading the box, I would have known that. I can't rate these poorly because they may actually work, but they just didn't fit my needs.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It works.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You gaming headphones do what they say they do and that's all. The sound quality is not very good the voice recognition is not very well microphones not very sensitive but for the price it does work.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Okay Headset

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can go beyond the price point of this headset it's not terrible. It feels cheap but the sound it okay.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Subpar at best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first headset I've purchased that completely feels like a let down but for the price it should have been expected. Poor sound quality and lack of comfort.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    mic doesn't stay in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic part doesn't stay into headphone mic hole is too big or something idk it's annoying to keep pushing it back in

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the first pair of these a month ago and were working fine until the metal piece of that plugs into the headphone spot broke off the end of the wire. Got a second pair under the warranty I purchased and the reception was spotty. If the wire was shaken it was static and the mic on the headset didn't work. Best Buy was great with the service on the extended warranty but I ended up exchanging for a different product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Over priced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find my $8 earbuds to be better sound quality than these. Also barely fit while using the ps4 vr system.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Good Dont Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones felt cheaply built, not very comfortable to wear. The audio was way too quiet despite multiple attempts to adjust settings. Also, the sound didnt work in the right channel speaker. Maybe it was just a bad set but I was disappointed. The box was already partially crushed when I bought them, sure enough they didnt work. Returned them.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Budget headset for a reason

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset was very uncomfortable and it stopped working after two weeks.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Product did not work for very long.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset stopped working after about 2 months. I would not buy this product again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to take them back within a month. My 8 yr old didn’t like them

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap plastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only buy it if it's on sale for $20 or less otherwise save up to get better ones

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fairly good fit and light.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I works well to walk around with but I think the ear buds are what I really want.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked great for about a week until the microphone stopped working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    worst head from truttel beach

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all I do not like the fact that it does not have the volume control on chat control volumes on the inline it only has one volume control and it's for both Shake It Off don't like the fact that the mic is detachable from the headset and the mic only lasted four days before it went out

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad quality and product. I was surprised since thought this brand was kind of the Cadillac of the video game headset. Not really!!! I arrived home, tested and did not work properly, also the material is very bad. I exchange to the original ps4 headset and I couldn't be more happy with it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we purchased our set it was very staticky when in use. All external parts were in perfect condition so it must have been internal. Be careful, Best Buy let us return it though which was awesome.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Already broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wires by the pug broke. Didn't hold up, thank goodness I have a service plan so I can replace it. That's the good thing about buying from Best Buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Product was defective..TURTLE BEACH SUCKS...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not tell me that they have NO REPLACEMENT PARTS AT THEIR FACILITY WILL NEVER BUY ANOTHER TURTLE BEAAACH PRODUCTAGAIN

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after a month. And my son would complain he couldn't hear well.

    No, I would not recommend this to a friend