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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1256 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers value the sound quality and comfort of the Ear Force Recon 60P headset. Many appreciate its compatibility with multiple gaming systems and the affordability of the product. While some users found the volume control to be problematic, the lightweight design and long cord length were frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,256 of 1,256 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy these while I'm playing rainbow six or any shooter, great noise cancellation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool color theme

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for Christmas present for my nephew to use on his ps4. The color theme looks cool. According to him it works great. The wired headset is not a problem since he likes to sit in front of the tv when he plays.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mic broke after 1 month

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these hoping they would last longer than the Microsoft Stereo headset, unfortunately i was wrong. Mic stopped working after a month of use, luckily i got Geek Squad protection on it and i will be going to get a new one. Always had problem with turtle beach, dont understand the fascination around the,.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great with XBOX 1, phone, kindle, laptop works great

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headset for the price. Best I've had so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent First Head Set..

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was going to buy a Headset, but not sure which one. I read about the Turtle Beach headset's and they seemed to be the best priced for the quality you will receive. I was right. I am Happy With My Purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Poor Microphone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds are so good and perfect for shooting games but microphone is the issue, my son was complaining that he can't chat with his friends , he did configure it with the console he just can't get it working , I returned it to BB for a replacement thinking that there is a problem with microphone boom box and it turn out the replacement stands same . Try other brand not this one

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good head set for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great headset for the price. Not the greatest feeling on the head tho

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Gaming Headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is a good fit. The communication works intermittently. My son cam hear sometimes. His friends complain that his voice comes through really low.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son he says they are fantastic. They work better then he thought they would.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke within 2 days

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for son as a Christmas gift. The plug at the end broke off within 2 days of use. No unusual usage its just not very sturdy and relevant to the price.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Very Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son for Christmas and by February they weren't working. Reached out to Turtle Beach for replacement the first of February, per their instruction and determined the mic is the problem. We were advised a replacement mic was mailed, and they offer no tracking service one parts are mailed. It's been over a month an still not replacement part. I'll pay more for a headset that can more easily be replaced and tracked.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy Turtle Beach, they don't last

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son received these as a gift and after three weeks, the microphone stopped working. I went through all of the troubleshooting steps on Turtle Beach's website to try and resolve the problem, but nothing worked, so as suggested, I contacted Turtle Beach. By the time Turtle Beach customer support got back to me, I'd already returned the headphones to Best Buy and gotten the Sony Gold Wireless headset (Turtle Beach's response when I told them the headphones had been replaced? "Thank you for trying our product, I'm sorry it didn't work out.") This is the second pair (this model, and another model) of Turtle Beach headphones that have just abruptly stopped working for us in the past 2 years or so. Each set was immaculately cared for, and still broke in a short period of time. We won't be buying any more Turtle Beach products. I do give props to Best Buy though for making the exchange quick and easy. Unlike Turtle Beach, Best Buy made the return painless and now we have a headset that works as it should.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Can take it or leave it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can take it or leave it . these have not been the best turtle beaches I have owned. I've had problems with them and upgraded to a better pair.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Headphones suck

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent money for headphones and they were defective. Exchanged and still had an issue. For the kind of money this product costs, to experience it for myself they suck. My friends said oh they are the best. I say no they suck. Constantly defective. Not worth the inconvenience.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst mic ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mic because I broke mine. So after a couple of days I find this one,first of its made horribly it's like a McDonald's toy. If u try and record every time u talk ur voice is scratchy. This mic is two days old. Big waste of money I think the $20 ones are way better

    No, I would not recommend this to a friend