Customer Ratings & Reviews

These have been great since I got them. Very happy with my purchase.

If you’re a gamer, it’s a must. I would definitely recommend.

Love it a lot and good volume recommendations are to but it

works great for gaming with friends and keeping in touch

Great fit. Easy to use. Attached to laptop & works great!

Great for gaming. Works great for playing Call of Duty.

Perfect for my gaming needs. Have no issues with it

Noise canceling great audio to listen to gaming and or videos.

Its good and clear and speaker is very useful attachment

Garbage. Disconnects all the time, even while plugged in. It has glitches that people describe as my voice sounding robotic. For this price I expect better qualit. Also wearing them hurts the top of my head.

I don't use this myself, but kiddo was disappointed with sound quality, and the microphone attachment was messed up - the plastic around the jack was deformed and it never seated properly. We took this back for exchange.

Fit perfect. Easy to operate snd adjust Great gift

This headset works great and is easy enough to use

First thing I thought when I took these out of the box was that they are HUGE!!! I wasn't too impressed when I first put them on, but they quickly got comfortable as I wore them. Besides the size, I was underwhelmed by the sound when I fired up some of my favorite songs and games. I downloaded the app from the website and started playing around. Boy, was I surprised when I started messing with things! It went from ho-hum to amazing sounds and everything is configurable. I spent a good amount of time working with it, but the results were way worth it. I will continue to tweak things as I use other apps and games, but I am very happy with these headphones at this point. The mic has several settings also and seems to work well. Those hearing it didn't make comments about me talking into an empty barrel or other comments that are too common with many headsets. Very happy with these and would recommend them to anyone looking for impressive wireless headsets that are not at the bleeding edge of price!

I'm thinking I got defective ones. No fault of BestBuy, but they cut off after 15 minutes. Have contacted Turtle Beach with no response, so I guess I'm stuck with these duds.

I have attempted to use this for about a year. I should have returned it when I got it because I immediately had issues with it. I have a lot of issues with the software set up it took an extensive amount of time to recognize the headset and download the files. Afterward, I have had more issues with this headset than I have had with any other device that I have had in my entire life. The audio quits working in the worst of times. It is not a reliable device don't buy it.

Headset worked fine for over a year then magically a speaker blew in the right ear piece and is unusable now.

First I would like to mention this is by far the most comfortable fiiting gaming headset I have ever used and I have used many and my grandchildren also agree. Excellent protective packaging. Audio sounds great right out of the box. Using windows10 you can tweak to your own preference with Turtle Beach Control Studio Software easy to install on PC. Out of the box it took 10 minutes to fully charge and after 3 hours non stop gaming online still going strong. Super human hearing is a real game enhancer immersing you in the game. Easy setup/pairing 10 minutes fully adjusted and gaming. Mic/volume super human hearing controls excellent placement easy to adjust with headset on. Mic mute button takes a little getting used to. You can store the usb transmitter in the removable ear pad but I didn't find it necessary. I will take some pictures and update after more use. Thank you.

The headphones are solidly built with great earcups for extended listening comfort. I like that they come with a two year warranty but based on their feel, durability should not be an issue. The comfort factor of these headphones is not to be understated, they truly are the best comfort and sounding headphones I have used to date. The floating headband is a really comfort factor as well, ingenious. The customization options and volume controls are terrific to the point of overkill but great for true hardcore gamers that have the time to adjust. The price point for features and quality is excellent as well. I have been using them for about 16 hours and so far battery is holding up.

Some considerations: Although the description states it’s console (Xbox, PlayStation, Switch) compatible as well as mobile, tablet, etc. Don’t expect the same results with console nor mobile if you’re after true wireless. That’s due to the 3.5mm audio cable and mic you need to hook up for these to work. It isn’t a terrible experience in any regard, the audio seems just as good while tethered thru the audio cable with a console. Just be sure to fiddle with the positioning of the mic by plugging in with the receiver facing away and buttons facing towards. Otherwise your gaming sessions may include the brushing of your mic across your shirt anytime you move your head. Also, let’s not forget mic monitoring as a feature. It works well enough while tethered if, again, positioning the mic and cable appropriately. Review: At first glance these seem like a top tier premium headset. The packaging is nice and screams premium when compared to mid or low tier headsets. Setup was relatively quick and easy. I say that because I took extra steps in setting up the ProSpecs feature and downloading the Control Studio software. The instructions detailing how to adjust the earcups for your specs doesn’t do it justice as it shows you pull down on the cup rather than out. But a glance on the listings images reveals the proper way as it displays an image of the speaker with 4 holes where the cushion mounts. Out of the box, they seem well made. My biggest area of concern is the hinge on the cups. Only time will tell how well of a build they really are. The memory foam earcups make using the headset quite enjoyable. With me, my ears fit right inside the channel so there’s no discomfort using them for long gaming sessions. The audio should be great for most gamers. If not, the downloadable software will allow you to make some tweaks from audio (bass, treble, etc) to configuring your re-mappable controls and enabling/disabling features like Superhuman Hearing. After plugging the USB receiver and setting up my settings to game I noticed 1 pretty serious issue. Connectivity wasn’t great. My PC is in the living room hooked up to my 4K TV. Between the tower and the couch is about 7-8 feet. At this distance there shouldn’t be any intermittent connection issues so this might be an isolated issue. For the sake of transparency, I have a fully setup smart home with possibly lots of interference from my WiFi and Smarthubs (Phillips & SmartThings) to possibly soundbars emitting bluetooth. I didn’t notice the connection problems after setup except for 1 time during a 5 day span in Destiny 2. Static like sound came through the headset. I’m going with the assumption that this is AN ISOLATED issue for now but docking a star from the review because of it. In practice, the headset works phenomenally. You can hear everything making the experience that much better. Enabling Superhuman Hearing is a game changer. You can quickly pinpoint other players based on their footsteps, reloading, or any environmental sounds they produce. Long gone are the days of people taking your dog tags in Battlefield lol. Mic monitoring is also a huge plus here. Besides being able to hear oneself talk and maintaining your speaking levels rather than yelling level, it also allows you to hear if someone is calling for you (kids, parents, spouse). We’ve all been there at one point. And remember I took extra time adjusting the cups for some specs? I don’t normally wear glasses except for driving to cope with the sun. With that, I did try putting on some Aviator style glasses for test. If adjusted properly, ends slide right through the earcup perfectly. Although not ideal, I tried gaming with them on for about an hour and was impressed by how well it did. All in all, I’d recommend these to any PC gamer. NOT to a console gamer.