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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 146 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers are pleased with the excellent battery life, convenient wireless design, and comfortable ergonomics. They also appreciate the additional buttons for gaming, stunning RGB lighting, and the included charging dock, contributing to an overall terrific performance and outstanding response time. However, some customers have experienced issues with the software and the scroll wheel, and a few noted initial lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 146 reviews
  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Great mouse with plenty of buttons.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do you like buttons? Because this mouse has a ton of buttons. But the button are not all jambed together, instead it uses a shift button. Now, this is a bit different than normal mice. It takes a bit of training to get used to it but wow, it works great. I have more than enough buttons for the mmo games I play.

    I would recommend this to a friend
  • Cons mentioned:
    Lag

    Rated 4 out of 5 stars

    Good mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse will need adjustment to make work well. Laggy out of the box. Overall nice mouse for gaming and general use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and organized

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using the mouse for a few weeks now, mainly with MMOs. No complaints! Heavier than most gaming mouses, but comfortable grip, no issues with movement or response, love the charging stand, and it looks nice

    I would recommend this to a friend
  • Pros mentioned:
    Charging dock

    Rated 5 out of 5 stars

    Great value and easy to use.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. Wireless with charging dock is an excellent combination.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% recommend

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming mouse for the price. Hasn’t let me down on any games or other non gaming functionality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a chance on this product solely due to the way it fit in my hand and the placement of the side buttons. I have long fingers and have had trouble finding a large mouse with multiple buttons for my thumb. The mouse itself works well so far but its outer shell is made of cheap plastic. I’m coming from a Logitech G502 which feels less cheap and is more solid. Good product but feels like it’s more in the $80 range. Works for me because of the larger grip size but there are other mouses that get you more value for your money.

    I would recommend this to a friend
  • Cons mentioned:
    Scroll wheel

    Rated 4 out of 5 stars

    Awesome Mouse

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was A Great Mouse until the Scroll Wheel started to malfunction. Other than that everything on this mouse is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Love!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE! Along with the keyboard you can download an app to change the colors of the mouse. It can be wireless or wired too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse works awesome with the computer i would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    My new favorite mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery life and fast response time. Great mouse!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great gaming mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a birthday gift, and the recipient says it is smooth with no lag, and it fits excellently in the palm.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Software is buggy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only downside to this mouse is the software due to its poor state. I also find that i would rather plug in the mouse than use the dock.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Austyn!

      We are sorry to hear about the inconvenience you've had with the Swarm software while trying to customize your ROCCAT Kone XP Air.

      Please reach out directly to our dedicated Support Team so they can offer assistance. They’re always happy to help and can be reached using the contact form on the official ROCCAT support page. Best Regards! TurtleBeach

  • Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse. Small learning curve to set up, and you can not set up or make button changes unless its plugged in over the cord. Besides this, the mouse is great! Also much lighter than it has any business being :)

    I would recommend this to a friend
  • Pros mentioned:
    Charging dock

    Rated 5 out of 5 stars

    Charging

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charging is rasy... just have to remember to place it back... charge it for a min and it will give me plenty of time to use it again.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Awesome Mouse for Everyday Use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the speed and customization that the mouse offers along with the ease of being able to adjust the cursor speed. I wish the battery life were longer but tradeoff comes with having the dazzling visual mouse LEDs so its worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit heavy but has plenty of versatility with all the buttons that can be bonded to your mouse the fast charge is excellent 15 minutes will give you 3 hours of gameplay when it's completely dead. I would recommend this mouse and all to cat products to all.

    I would recommend this to a friend
  • Cons mentioned:
    Scroll wheel
    Best Buy Employee

    Rated 3 out of 5 stars

    Great mouse when scroll wheel works

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    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The mouse is on the heavier side which might take a little getting used to. The mouse has five buttons on the side which are easy to program for any function. Unfortunately, there is a common issue with the scroll wheel where the sensor inside does not register when you move it up and down.

    I would recommend this to a friend
    • Brand response from ROCCAT Support
      Posted .

      Hi and thanks for choosing ROCCAT. We are glad you are generally enjoying the mouse. If you encounter an issue with the scroll wheel, it may be caused by some dust or debris getting into the mouse itself. Please make sure to keep the mouse clean, canned air works well for cleaning difficult to reach areas of the mouse. If you still encounter issues, our support team is happy to assist you, so please feel free to reach out using the contact form on our official support website. ROCCATSupport

  • Rated 5 out of 5 stars

    Kone xp air

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good it’s very nice to have all the buttons on it so with the different games I play I can have the buttons do different things

    I would recommend this to a friend
  • Pros mentioned:
    Ergonomics

    Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is responsive to movement, ergonomically designed and attractive all at the same time. Enjoy using it and would recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice unit got a vwry good deal on works wonderfull for games and other uses

    I would recommend this to a friend