Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$64.99
Save $65
The comparable value is $129.99

Customer reviews

Rating 4.2 out of 5 stars with 146 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

78%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 146 reviews
  • Rated 5 out of 5 stars

    Perfect Gaming Mouse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse works awesome- as expectected. The battery life works for a good 24-48hrs of lifetime on a full charge

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh, buy a different mouse

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The colors are cool and all that and the mouse was working great for a bit but its definitely got a couple issues. The more annoying one is that randomly once in a blue moon the mouse will lose all its speed and you will have to hard reset it to get it working again. The 2nd issue is the mouse wheel is already going out and it hasnt even been a year. Every few down scrolls it scrolls back up and vice verse. The mouse has been treated very gently, doesnt get slammed or anything, so theres no reason it should already be breaking.

    No, I would not recommend this to a friend
    • Brand response from ROCCAT Support
      Posted .

      Hi and thanks for choosing ROCCAT. We are sorry the Kone XP Air is causing you issues. Regarding the DPI issue, we would recommend a full reset, but you seem to be aware of these steps already. Generally speaking though, such an issue should never occur unless there have been changes to the system and/or Swarm. The scrolling issue however is often caused by dust or debris getting into the mouse body, so sometimes using canned air to blow it out can be helpful. However, such an issue is also covered by our 2 year limited manufacturer's warranty, which is why we recommend you get in touch with our support team using the contact form on our official support website. ROCCATSupport

  • Rated 5 out of 5 stars

    Light up mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far. Still need to take the time to learn all the button's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect and easy to use. RGB is easy to make a selection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good gaming mouse with a few flaws

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good mouse for gaming but a little bit on the heavier end and looses battery pretty fast

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great wireless mouse

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless mouse , smooth operation and pinpoint accuracy with no lag.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its alright

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt really like this mouse but i also have small hands. If u have the space on ur desk for the stand good, if u dont then its just in the way and its annoying.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    This is the mouse you want!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking for a mouse that has at least 6 thumb buttons to map for hotkeys and after purchasing about 5 different mice I found this Roccat. Has everything I need and is the most comfortable mouse out of all the mice I tried out. A winner in every category!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast responding, reliable and looks good! Overall great buy!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Horrible battery life!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you plan on using this for work AND/OR gaming, it will barely last a day of use. I was susprised to come back to it the next day after using it for work to find that it was so dead that it had to charge for 10 minutes before it could even boot up. That is some of the most pathetic battery life Ive ever seen. Ive tried turning the lighting affects off to see if it makes any difference. No way this is worth the price point. Logitech is the way to go.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Gaming mouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse. Still going strong 5 months later!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4 stars

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice mouse, if you connect the dock station simply in the socket, then the mouse is not charged. Push from the laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best mouse ever

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse I have ever had, the best part is the mouse button by your thumb. I use it for crouch in games and it is amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Buy

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nicely priced and easy to use.. works really well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse long battery.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first gaming mouse replacement in many years. Once I made the adjustment, I now love this mouse for FPS games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice unit got a vwry good deal on works wonderfull for games and other uses

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mouse software is not great. Mouse wheel not great

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ROCCAT KONE XP gaming mouse is finicky. Had it about a year and a half and the roller wheel started to act up. The software to adjust the settings for each button is very small text size with no way to increase the size. There was even an updated version that came out while I had this, but it was barely any better. Returned this mouse and went with a Logitech. Their software is sooooo much better and their mouse feels better in the hand.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Great mouse when scroll wheel works

    |
    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is on the heavier side which might take a little getting used to. The mouse has five buttons on the side which are easy to program for any function. Unfortunately, there is a common issue with the scroll wheel where the sensor inside does not register when you move it up and down.

    I would recommend this to a friend
    • Brand response from ROCCAT Support
      Posted .

      Hi and thanks for choosing ROCCAT. We are glad you are generally enjoying the mouse. If you encounter an issue with the scroll wheel, it may be caused by some dust or debris getting into the mouse itself. Please make sure to keep the mouse clean, canned air works well for cleaning difficult to reach areas of the mouse. If you still encounter issues, our support team is happy to assist you, so please feel free to reach out using the contact form on our official support website. ROCCATSupport

  • Rated 5 out of 5 stars

    top notch gaming mouse

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the extra buttons makes it great for custom key binding gor gaming (i.e Diablo IV and Call of Duty). decent battery life and quick charge makes it easy to game for hours without interruptin

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good so far

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the colors but idk how i feel about the grip so far

    I would recommend this to a friend