Customer Ratings & Reviews
- Model:
- TBS-3220-01
- SKU:
- 6260914
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the Recon 200 headset's sound quality, comfort, and value for its price. Many appreciate its compatibility across multiple gaming platforms and the convenient flip-up microphone. However, some users point to issues with battery life and the wired connection. A shorter cord length and occasionally low volume were also cited as drawbacks.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Turtle Beach
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Turtle Beach headphones are always a great choice!
I would recommend this to a friend - Pros mentioned:Compatibility
Great headset.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can be used on either PS4 or Xbox1. Works amazing.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Battery life
Great headphones but requires constant charging :(
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great build, excellent quality and the sound is superb. my teammates can hear me talking very clearly. the only problem is you need to charge these headphones or else they wont work. and you need to charge it A LOT. they last me like 2 hours and then they die. most headphones don't even require power. but these are amplified i guess. so no i would not recommend these.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 200 under your headset's warranty as what you described here sounds unusual. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you!
Xbox headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my son who needed a set of replacement headphones for his xbox. Decent price, hopefully they will last at least as long as his last model did. He plays alot so they only last for 4-6 months. The mic starts to go out. Recommend the best buy warranty!
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello,
Thanks for your feedback.
Please know that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
- Pros mentioned:Sound quality
Turtle
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great sounding headset, make sure you buy the 2 year replacement plan. Having issues with the mic and I'll be returning it soon.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hi there,
We’re sorry to hear about this inconvenience; however, please note that while Best Buy's own return period may have ended, our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Thank you!
- Pros mentioned:Sound quality
Garbage. DO NOT BUY
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Turtle beach claims to be "#1 in gaming audio", but I'm on my second set of these, the first pair I owned for one day and now the second about 2 days. I will be returning this pair too. So, #1 is a bold statement, here's why: There are SERIOUS ISSUES WITH VOLUME CONTROL! When you adjust volume control while gaming, the sound becomes very staticky and it will kill one side of your audio. So, in mid game play, you have to mess with the volume control to get both ear phones working again. This is the SECOND, BRAND NEW SET that this is happening on. So, this is not just a random occurrence. So I'd say, no, it's not a technical issue.... it's a poor design and oversight by the Turtle Beach team. Sure. The headphones look decent and sound good, but if you can't even get them to work properly... they're garbage no matter what. I don't care about their warranty, nor about bestbuys return policy. It shouldn't take me making 3+ trips to the store within a week, to get a headset that works in their entirety. I've never bought a Turtle Beach headset before these. I'll say this, I will not buy another set after these. Horrible.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there Dave,
We are sorry to hear about the inconvenience you've had with your headset. The Recon 200 should not experience this sort of issue, and it's very strange that this happened to you twice. Our Support Team would like to gather some more information from you to figure out if the cause of what you're experiencing is related to the headset itself or something else within your set up.
The team can be contacted via Live Chat between 9:30 AM EST and 4:30 PM EST from Monday through Friday. That's available directly on the main Turtle Beach website. Keep an eye on the lower right hand corner of your screen for the live chat icon when visiting our site. You can hop in there right now and have a discussion with one of our Support Agents about the inconvenience you've had.
The team can also be contacted via the Support Form listed on our main website.
Thank you kindly!
- Cons mentioned:Wired
Wired but needs charging
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice for gaming but im taken aback by the fact that this is wired but needs tobe charged. It beats the purpose of havung a wired headset
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thanks for your feedback.
As a heads up; the Recon 200 headsets require charging due to the fact that they are amplified headsets. In order for the amplification to work, the headset would need to be powered by a power source of some sort.
Rather than tethering you to the console or another power source via a USB cable, we placed a rechargeable battery in the headset. This allows you to only have one connection to the console's controller, rather than two (one to the console, one to the controller).
- Cons mentioned:Battery life
Not what I was expecting
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So to use these at all you have to charge the headset via the Micro USB cord it comes with. That includes just listening to music, even if the microphone is turned off. Best Buy and Turtle Beach couldn't help me and I couldn't return them since it had been after 15 days. I'm not sure if I got a defective pair but they've gone straight in the garbage. I ended up getting Razer and it works just fine. No charging cords required!
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello there TechGirl,
We appreciate your feedback. The Recon 200s require charging from time to time due to the fact that they are amplified headsets. In order for the amplification to work, the headset would need to be powered by a power source of some sort.
Rather than tethering you to the console or another power source via a USB cable, we placed a rechargeable battery in the headset. This allows you to only have one connection to the console's controller, rather than two (one to the console, one to the controller).
If you're not a fan of an amplified headset (which would require charging), we have plenty of analog models that may suit your needs.
If you have any further questions or concerns, feel free to reach out to our dedicated Support Team via the form located on the main Turtle Beach website.
Thanks!
Decent
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent headset, my sons enjoy these headsets, the only negative is the cushion on top, they say it’s very uncomfortable and wish there was more cushion on top that sits on their head.
I would recommend this to a friend- Pros mentioned:Sound quality
good job but could be more comfortable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality and ease of ease are great However they could be more comfortable and the mic. could use a foam sleeve to decrease background noise
I would recommend this to a friend Works great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my 12 year old as a birthday gift so he can play and talk with his friend on XBOX. Although he takes great care of his things, this headset has held up very well while used constantly during the weekends. Holds a long charge as well. Great price point! Would buy again.
I would recommend this to a friend- Cons mentioned:Battery life
Headset
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a good product but it sits too tight on my head. I also didn’t like having to charge the headset. It felt like it was never charged.
No, I would not recommend this to a friend Great value !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased while it was 50% off. Great value and my son loves it ! He's had others, which we paid more for and this is his best so far for the price !
I would recommend this to a friendBest value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over the years I've had many gaming headsets(turtle beach, pdp, astros, tritons,etc.) and for the price a better value can't be found. Their stereo imaging, soundstage and overall excellent frequency range response are by far the best under a 100 bucks.
I would recommend this to a friendGreat sound quality
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Relieved I bought the geek squad protection on my son's first pair of Turtle Beach over the ear headset because I was able to return his broken pair with an upgraded model for no additional cost. So worth the $12!!
I would recommend this to a friend- Pros mentioned:Sound quality
Good sound for about 6 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good headset, a big step from a entry level $30 headset. It has great sound but I found out the jack connector get worn down in about 6 monthss
No, I would not recommend this to a friend Small issue, but still great.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were great. My son loved them. The only issue was with the charging port. There was a slight defect and you couldn't plug the charger into the headset. Exchanged for another pair.
I would recommend this to a friendWhat kind of a title?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know how they work because I got them for my grandson and he has them at his house. I haven't talked to him today. I don't what the 25 points. Thank you. Nancy Empfield
I would recommend this to a friendGreat headphones with great customer service.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Turtle Beach is great! Had a problem with a previous pair of turtle Beach headphones. Outside of the warranty, Turtle beach replaced them; no questions asked. Catch them on sale; great product for your gamer
I would recommend this to a friendGet What You Pay For.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Chesapeake and lacking in material and audio quality, 3/10
No, I would not recommend this to a friend