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Customer reviews

Rating 4.4 out of 5 stars with 4433 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers admire the Recon 200 headset's sound quality, comfort, and value for its price. Many appreciate its compatibility across multiple gaming platforms and the convenient flip-up microphone. However, some users point to issues with battery life and the wired connection. A shorter cord length and occasionally low volume were also cited as drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 166 Showing 3,301-3,320 of 4,433 reviews
  • Cons mentioned:
    Battery life, Charging

    Rated 1 out of 5 stars

    Stopped working 2 weeks after opening the package

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my brother for Christmas, after 2 weeks it stopped working. Stopped charging, light doesn’t turn on anymore, and just went obsolete.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Danb,

      We’re sorry to hear about this inconvenience! Please be aware that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 5 out of 5 stars

    At peace for the price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hood for the price amy son loved the capabilities of this item I'm a peace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turtle Beach

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves them! We been through 2 turtle beaches and these by far have done its job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't know that it had to be charged with built in Amp but nice feature. Never have issues with turtle Beach.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it’s suppose to do! I’m glad I went with this brand.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Headset

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality was good. However, this headset didn't even last 6 months before it broke. It was used a lot in that time frame, but I was hoping to at least get a year out of it. The cheap xbox one has lasted years.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning,

      We’re sorry to hear about your experience with your Recon 200. Please be aware that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed with or products. That team can be reached right from the support section of the Turtle Beach website as needed.

      Thank you kindly! TurtleBeach

  • Rated 5 out of 5 stars

    xbox1 and ps5 headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great headphones that are perfect for xbox1 and ps4 dont know about ps5 i havent been able to purchase 1 yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for my princess

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this one for my daughter and I got the black one. Works like it's supposed to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great although I do admit I should have went with wireless but will soon and will stick with turtle beach

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Get the Recon 600 headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't really like these due to fact you need a mixer attachment to isolate which volume you want to turn up or down. Once you add what the headset and the mixer cost you might as well get the Recon 600, which then gives you wireless and the ability to handle the volume issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs padding on top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset except for the lack of padding on top of the head band.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done .not the best on the market but serviceable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good camera for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a little bit of difficulty for children but overall a good pair of headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a Christmas gift and my son said they are great. Said he can charge them via his PlayStation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I’m extremely happy about this game product. I will buy again if I ever need again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. Haven’t had a problem with it & it’s still holding up. Great service from best buy too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turtle beach headset

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boys love these. I bought them each 2 pair, one in white and one black so they can tell them apart.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headdet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent price for this product. My son is very happy with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a birthday gift for my 12 year old nephew! No complaints….he loves them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An awesome headset for gaming great value for money.

    I would recommend this to a friend