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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 4433 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers admire the Recon 200 headset's sound quality, comfort, and value for its price. Many appreciate its compatibility across multiple gaming platforms and the convenient flip-up microphone. However, some users point to issues with battery life and the wired connection. A shorter cord length and occasionally low volume were also cited as drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 4,433 reviews
  • Rated 5 out of 5 stars

    Great for Computer use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids use theses when they get on our desktop to watch YouTube so we can watch TV without being disturbed by their music

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Maybe not the best purchase....

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turtle Beach headsets are usually awesome but for the price this did not withhold my teenagers gaming. It literally broke within 4 months and the microphone was not a good quality. Idk if I received a defective product but will submit to Geek squad and will update

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Kelley,

      We're sorry to hear about the experience your teen had with their headset. However, please note that \our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance if you're unable to get help via Geek Squad. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Thank you kindly! TurtleBeach

  • Rated 4 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset just get a little of interference when you are close to a cell phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turtle Beach!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my grandson loves his Christmas present! He says the Turtle Beach brand is the best! Thank you Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a birthday gift for my 12 year old nephew! No complaints….he loves them!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best, decent Mic screeches sometimes. It’s decent for sure

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent mic for the money, works really well and love how I dont have to charge it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my fiancé and he loves them! Great for time at work and his time playing video games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son to replace his old set that finally gave up the ghost. He likes them and they seem to work very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is very comfortable! It has great sound and looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turtle Beach Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are great, i’ve used turtle beach headsets before and they last awhile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geadset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally recomended people shuld always buy this no questions ask it is great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought the white set previously and was impressed so I went back and bought this pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headset for online

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. Easy to use and the wire really doesn’t get in the way at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sons have used these for the past year and a half and have had no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very rugged compared to other headsets I have purchased. Usually the mic breaks off first. So far so good!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my ps4. Its okay. It picks up on ALL the sounds. So if you have a fan on be ready to have your friends complaining about the noise feedback. It also troublesome that you have to charge it..

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Noisy Paperweights

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great, if you are looking for headphones that have terrible battery life and constantly buzz and pop. Oh the tinny and metallic sounds are great too! Have been using them for a few months with my Xbox one...should have taken them back, but the pandemic hit so I am stuck with another crappy piece of turtlebeach hardware. Should never have bought them, but they were the only ones available. Have never had success with TurtleBeach and it has not changed with these noisy paperweights

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there,

      We’re sorry to hear about this inconvenience; however, our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 5 out of 5 stars

    Great Investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these because they're so functional my children have a xbox switch and playsation and use them for all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Read what it works with

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work with the Xbox 360. Can’t really comment on the sound never used them

    No, I would not recommend this to a friend