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Customer reviews

Rating 4.4 out of 5 stars with 4433 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers admire the Recon 200 headset's sound quality, comfort, and value for its price. Many appreciate its compatibility across multiple gaming platforms and the convenient flip-up microphone. However, some users point to issues with battery life and the wired connection. A shorter cord length and occasionally low volume were also cited as drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 168 Showing 3,341-3,360 of 4,433 reviews
  • Rated 5 out of 5 stars

    Good purchase.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very rugged compared to other headsets I have purchased. Usually the mic breaks off first. So far so good!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Noisy Paperweights

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great, if you are looking for headphones that have terrible battery life and constantly buzz and pop. Oh the tinny and metallic sounds are great too! Have been using them for a few months with my Xbox one...should have taken them back, but the pandemic hit so I am stuck with another crappy piece of turtlebeach hardware. Should never have bought them, but they were the only ones available. Have never had success with TurtleBeach and it has not changed with these noisy paperweights

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there,

      We’re sorry to hear about this inconvenience; however, our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 4 out of 5 stars

    i love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thats good for my son and good price i really recomended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these because they're so functional my children have a xbox switch and playsation and use them for all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for a grandson and he liked it very much. Hasn't reported any problems to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dope item

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still have it to this day great product will purchase another update version

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my boyfriend and he loves them! I recommend these for any guy that plays video games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can you hear me now?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great, I got them for my son to use with his Xbox and they fit perfectly and are easy to use.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are ok. They are very tight. They need to be charged which is very unfortunate because if you don't turn them off after using them then you have to charge them again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good nothig to report other than annoying to have to charge up mic for headset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fine headphone value.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great value that lets my family enjoy gaming without disturbing the rest of the families activities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset at an affordable price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 6 year old nephew. He enjoys it very much. Turtle Beach always has excellent products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong with turtle beach

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming headset won't disappoint and I got them for $29 which makes them an excellent value headset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great performing headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Christmas gift for my granddaughter and she told me to give the product five stars for performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up on black friday deal for 30 bucks . Blew me away for the price!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    gift i purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just Purchased this item for my Brother for Christmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Complaints

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality headset. I use them all the time and allow my grandson to also use it. No complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for kids

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves them. What else is there to say? That is all.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not what I was expecting from a wired headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ultimately skimmed over these details when picking a headset but this thing needs to be charged to work, I can’t play longer times with this on cuz it doesn’t have the best battery life

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning Carr,

      Thanks for reaching out to us! We are sorry to hear that you've encountered an inconvenience with your Recon 200, as it should provide you with approximately 12 hours of battery life. Please allow us to assist you further. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Thank you kindly and have a great day! TurtleBeach

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Purchased 3, Mic does not work on 2/3 purc

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these for my twin nephews for Christmas. One of the mics worked, the other did not... Of course they tore up the boxes so I couldnt return it... So I ordered a new one to replace the headset that didnt work and paid extra to get it shipped 2 day so that I could get it to my nephew who was left out on Christmas with a faulty headset. I got the new one in the mail today AND SURPRISE SURPRISE, THE MIC DOESNT WORK!! Couldnt be more disappointed... Waste of time and money. This could be a great headset if the mic worked.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Laura,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 200 headsets! They'd be able to assist with troubleshooting to determine if the headsets were at fault or if there was another issue at hand related to the console's controller, the game's chat feature, or a privacy setting related to the online account they're using for Voice Chat purposes. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thank you and best regards! TurtleBeach