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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 4433 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers admire the Recon 200 headset's sound quality, comfort, and value for its price. Many appreciate its compatibility across multiple gaming platforms and the convenient flip-up microphone. However, some users point to issues with battery life and the wired connection. A shorter cord length and occasionally low volume were also cited as drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 169 Showing 3,361-3,380 of 4,433 reviews
  • Rated 5 out of 5 stars

    Nice Earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Nice Headset. My family gave this to me as an early Christmas gift since I'm doing so much ZOOM.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up on black friday deal for 30 bucks . Blew me away for the price!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not what I was expecting from a wired headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ultimately skimmed over these details when picking a headset but this thing needs to be charged to work, I can’t play longer times with this on cuz it doesn’t have the best battery life

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning Carr,

      Thanks for reaching out to us! We are sorry to hear that you've encountered an inconvenience with your Recon 200, as it should provide you with approximately 12 hours of battery life. Please allow us to assist you further. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Thank you kindly and have a great day! TurtleBeach

  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, fast shipping even through pandemic....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great headset for you when you play on your console I strongly recommend to all my friends

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Purchased 3, Mic does not work on 2/3 purc

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these for my twin nephews for Christmas. One of the mics worked, the other did not... Of course they tore up the boxes so I couldnt return it... So I ordered a new one to replace the headset that didnt work and paid extra to get it shipped 2 day so that I could get it to my nephew who was left out on Christmas with a faulty headset. I got the new one in the mail today AND SURPRISE SURPRISE, THE MIC DOESNT WORK!! Couldnt be more disappointed... Waste of time and money. This could be a great headset if the mic worked.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Laura,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 200 headsets! They'd be able to assist with troubleshooting to determine if the headsets were at fault or if there was another issue at hand related to the console's controller, the game's chat feature, or a privacy setting related to the online account they're using for Voice Chat purposes. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thank you and best regards! TurtleBeach

  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my son who only plays with gaming headphones and he loves them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is going to be a Christmas gift for my 10yr old, since the other his had for over 2yrs is broken.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Takes some tweaking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took me a little bit to get the settings how I like but once done, they work very well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good budget headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. Build quality seems fine so far. Sound quality is acceptable. My main complaint is just how tight it sits on my head. As a glasses wearer it isn’t very comfortable however I have this problem with most headphones so you may be fine with it.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Thanks for your feedback.

      Please know the headset should break in over time as it is used, which should result in a better fit. TurtleBeach

  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The husband loves it. This is a great headset piece you can give out for Christmas or for a birthday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The leather feels really hot after a while and the game volume is unbalanced when it comes to bass and treble

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    order was ready for pick up in min, pulled up showed my ID and they brought me my item took less then 5 min...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for the price. My kid loves them. Good build good sound. Great on playstation or xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headset my son's owned yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints from my son on sound leakage, easy to converse with friends and no static when playing. Good set off headphones!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my boyfriend and he absolutely loves them. I’ve had no complaints from him.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but could be better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good product but I get static from time to time

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there!

      Thank you for leaving your feedback; however, please allow our team to assist you with what you described here. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 4 out of 5 stars

    Gaming headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this item thank u so much for your help

    I would recommend this to a friend
  • Cons mentioned:
    Charging, Wired

    Rated 1 out of 5 stars

    it’s a wired headset that has to charge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to be ok with this but it doesn’t work unless it is charged and it’s a wired headset. I bought for the purpose of not having to constantly charge my wireless headset.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Son loves them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son just recently started gaming. These headphones keep him communicating with his friends and not having the tv too loud.

    I would recommend this to a friend