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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 4433 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers admire the Recon 200 headset's sound quality, comfort, and value for its price. Many appreciate its compatibility across multiple gaming platforms and the convenient flip-up microphone. However, some users point to issues with battery life and the wired connection. A shorter cord length and occasionally low volume were also cited as drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 172 Showing 3,421-3,440 of 4,433 reviews
  • Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product and my kids love this when playing on their Nintendo DS

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Don’t recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned for 6 months the month it was fine after that it was acting up couldn’t hear the sound or could others hear me. Also you have to charge it. DON’T RECOMMEND

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning Florans,

      We’re sorry to hear about this inconvenience; however, please be aware our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      The team can also be contacted via Live Chat between 9:30 AM EDT and 4:30 PM EDT from Monday through Friday. That's available directly on the main Turtle Beach website. Keep an eye on the lower right hand corner of your browser window for the live chat icon when filling out the form or visiting another page on our site.

      Thanks and best regards! TurtleBeach

  • Rated 5 out of 5 stars

    Great for games and kid’s conference

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My child has loved these headphones for both playing games and his video conferences for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    200s

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 pairs of these for me and my son but my oldest liked them so much I gave him mine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well it is still working so it gets my approval

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has been using for about 3 months and has not complained or broke them so they get my approval.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Charging

    Rated 1 out of 5 stars

    Don't buy these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took them out the box and realized the headset needed to be charged before use. Went to plug it in and the headset won't charge.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Mojo,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 200. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thank you and best regards! TurtleBeach

  • Rated 5 out of 5 stars

    Good, for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son seems to like the headset, I think it looks a little cheap. Good for the price I guess

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a great price. Fast friendly staff and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good B'day gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Birthday gift for my grandson -he loved them- I wished they were offered in Red though!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gets the job done!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset with various uses. I used it as a gift to my brother and it gets the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use them mainly for virtual learning on the school provided lap tops but they work great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set of gaming headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these fir my son and he is happy with them. No issues out of the box with hook up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My little brother loves it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By brother is huge into gaming, and has thoroughly enjoyed these headphones. He seems to enjoy his gaming a lot more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great headset, using it for work, charging cable little short other than that working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids love them and they work on multiple systems is a big plus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the one to buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Very comfortable. Always go for metal over plastic. Great value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Head phones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, Excellent, excellent....thats all i have to say about this pirchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    David

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandsonwas very happy with the product. I was very happy with the delivery time.w

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mic is not really strong at all, though I guess you cannot complain when it's half off. But this should only be a gift for a child or someone who does not need reliable headsets for very long hours at a time.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Aaliyah,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 200's mic. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thank you and best regards! TurtleBeach

  • Rated 5 out of 5 stars

    Great for the gamer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this headset for my grandson. He loves them and says they sound good and work well.

    I would recommend this to a friend