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Customer reviews

Rating 4.4 out of 5 stars with 4433 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers admire the Recon 200 headset's sound quality, comfort, and value for its price. Many appreciate its compatibility across multiple gaming platforms and the convenient flip-up microphone. However, some users point to issues with battery life and the wired connection. A shorter cord length and occasionally low volume were also cited as drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 178 Showing 3,541-3,560 of 4,433 reviews
  • Rated 5 out of 5 stars

    Good headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for the money, my kid loves his and the battery life is really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son loved them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this headset for my son. He says they work great and it blocks all sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for a Christmas gift, so waiting to see but the price was unbeatable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Easy to set up and use. Would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great Turtle Beach is a great brand never had any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great Turtle Beach is a great brand never had any issues

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not good for young kid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my 9 yr old done to play video games. He states it shorts out and this is actually his second pair. Does have a microphone to talk to others and that is what he wanted.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there,

      We’re sorry to hear about this inconvenience with your Recon 200; however, please allow us to assist you further. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website. TurtleBeach

  • Rated 5 out of 5 stars

    Charge these.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not realize they had to be charged. Works great when they are! Used for Xbox.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Waste of money

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for a few months! Then the mic suddenly stopped working. A few weeks later it completely died and will not charge.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      We’re sorry to hear about this inconvenience; however, please note that while Best Buy's own return period may have ended, our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not a quality product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought Turtle Beach was a good brand for headsets but this now the second different pair of headsets I have had issues with. The fact that you have to charge these headsets is inconvenient, there is no beep or tone when the headset is running low on batteries. The battery life is also not close to the 12 hours indicated on the packaging. Lastly the aux pin broke inside of my Xbox Series X controller during normal use. Luckily enough they were still exchangeable at Best Buy. Lets nope this next pair performs much better than this.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello,

      Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 5 out of 5 stars

    they work very well

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were great for the price, good product as far as longevity - this bro

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always reliable

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my son's new Xbox. Great pick up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for someone Xmas gift. They love it. Just what he was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good sale item

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset when you dont step on it, would only buy on sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset Purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, great headsets while playing games. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset Purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, great headsets while playing games. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband uses these for his game and he says they’re helpful, no complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what my son was looking for! Great value for price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it. He uses it to play on the xbox and on his pc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deff buy !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% recommend these headphones for ps5 or ps4 they’re awesome.

    I would recommend this to a friend