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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 4433 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers admire the Recon 200 headset's sound quality, comfort, and value for its price. Many appreciate its compatibility across multiple gaming platforms and the convenient flip-up microphone. However, some users point to issues with battery life and the wired connection. A shorter cord length and occasionally low volume were also cited as drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 185 Showing 3,681-3,700 of 4,433 reviews
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product Got for a great price on Black Friday

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Basic headset, tight fitting.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your basic headset. Be warned that it fits really tight on your head. It has more of a squared shape and can not adjust it upwards that much. Uncomfortable for long use. It does its job but I did not like the fitting.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Thanks for your feedback! Please know that the headset should break in over time as it is used, resulting in a better fit. TurtleBeach

  • Rated 5 out of 5 stars

    good headphones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought these for my husband for his box and he loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That are good headsets and they are comfortable to use and sound good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift my daughter love it so if she’s happy I’m happy also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its ok just a little eco

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset for the price xbox and ps4 charging time ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, perfect, amazing, outstanding, yes. Good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son loves them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work as advertised, Son loves them and they match the color of his XBox 1s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the PS4

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and super intuitive. love using this headset for my ps4!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great headphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Acoustics are very good. Lightweight. Compatible with may gaming platforms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids say they are good and sound good when playing their video games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Okay

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset really enjoyed them till my dog ripped up the wire

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I buy from you guys are excellent. I’m always satisfied!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset for the price. Work great and can be recharged for hours of sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Head phones for gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just thought they were wireless. They are not. Other than that they work good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Snolazco88

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and it was a bargain! Check it out!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good just a little to tight around the ears for my liking.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed. Cheaper brands are better

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed. Sound was terrible, his microphone was really low no matter what we tried, and finally stopped working after only two months. Replaced with a cheaper headset that works way better!

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning LLaFleur,

      We’re sorry to hear about your experience! Please know that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      The team can also be contacted via Live Chat between 9:30 AM EST and 4:30 PM EST from Monday through Friday. That's available directly on the main Turtle Beach website. Keep an eye on the lower right hand corner of your screen for the live chat icon when filling out the form or visiting another page on our site.

      Best regards! TurtleBeach

  • Rated 3 out of 5 stars

    No chat volume control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are okay. I wish I would've known the mic volume isn't for the other people you're talking to, but for myself. I like having 2 volume controls - one for chat and one for game volume - this doesn't have that.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    These thangs slap playa

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I neeeeeeeeeeeeeded this soooooooooo much, thank you.

    I would recommend this to a friend