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Customer reviews

Rating 4.4 out of 5 stars with 4433 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers admire the Recon 200 headset's sound quality, comfort, and value for its price. Many appreciate its compatibility across multiple gaming platforms and the convenient flip-up microphone. However, some users point to issues with battery life and the wired connection. A shorter cord length and occasionally low volume were also cited as drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 193 Showing 3,841-3,860 of 4,433 reviews
  • Rated 5 out of 5 stars

    Review: Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was my brother's Christmas present and he loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Uncomfortable, not a good headset.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the most inconvenient headset ever created. Wired, but still needs to be charged. I don't understand this kind of design. Absolutely no cushioning for the top of your head, PLUS the headset is way too small. This couldn't even fit comfortably on the longest setting on my brother's small head. Sound quality is good, and so is the mic, but the design of this headset is horrid.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Thanks for your feedback!

      We get very few complaints about sizing or comfort issues. Due to the wide variations in head sizes and shapes, it's not possible to design a one-size-fits-all headset that will fit absolutely 100% of all users. However, we consistently provide a comfortable fit for the overwhelming majority of our customers. Please bear in mind that your headset will break in over time, which should result in a better fit after you've used it for a while.

      In regard to your Recon 200 requiring charging; the headset requires charging due to the fact that it is an amplified headset. In order for the amplification to work, the headset would need to be powered by a power source of some sort.

      Rather than tethering you to the console or another power source via a USB cable, we placed a rechargeable battery in the headset. This allows you to only have one connection to the console's controller, rather than two (one to the console, one to the controller).

      If you have any questions, concerns, or find yourself in need of any sort of assistance; please know that our dedicated Support Team can assist you further with this under your product's warranty, and they can be reached right from the support section of the Turtle Beach website as needed.

      Thanks! TurtleBeach

  • Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work and sound great with my PS4 - recommend !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These are awesome we would purchase again we love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome we would purchase again we love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves these and I dont have 2 hear her friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones hard material and strong. Good quality sound and good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice basic headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite comfy and the best bang for your buck at this price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for your gamer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for your young gamer. Nice price and good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for gaming and keeping the noise around me out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wait for the sale & buy the Geek Squad replacements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wait for the sale & buy the Geek Squad replacements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had no issues so far. Hope it stays this way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my son loves every minute of usage time with the product. Great charge life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is enjoying them and no complaints right now. Good headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turtle beach Xbox one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. Thanks you very much. Bought at Best buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones Okay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks bought this for my son and he said it worked great. And then maybe a day or two later he said it’s not working properly. I am going to try and exchange to see if it was just a defect.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Thanks for your feedback!

      As a heads up; our Support Team is always happy to help as needed, and they can be reached right from the support section of the Turtle Beach website.

      Thank you! TurtleBeach

  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for gaming the battery last a long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son loves them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are perfect for gaming and my son really enjoys using them.

    I would recommend this to a friend
  • Cons mentioned:
    Wired

    Rated 2 out of 5 stars

    Charging a wired headset? Who knew

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to charge a headset that’s wired. Never seen that before but okay, should be something clear as day on the box.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Remz,

      Thanks for your feedback! The Recon 200 is a amplified/powered headset. In order for the amplification to work, the headset would need to be powered by a power source of some sort.

      Rather than tethering you to the console or another power source via a USB cable, we placed a rechargeable battery in the headset. This allows you to only have one connection to the console's controller, rather than two (one to the console, one to the controller).

      If there is anything our team can assist you with, please be sure to visit the Turtle Beach website & use the contact form listed there. They're always happy to help! TurtleBeach

  • Rated 5 out of 5 stars

    Nephew loves them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value, cheap ones tear up too fast, so far so good with this set.

    I would recommend this to a friend