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Customer reviews

Rating 4.4 out of 5 stars with 4433 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers admire the Recon 200 headset's sound quality, comfort, and value for its price. Many appreciate its compatibility across multiple gaming platforms and the convenient flip-up microphone. However, some users point to issues with battery life and the wired connection. A shorter cord length and occasionally low volume were also cited as drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 200 Showing 3,981-4,000 of 4,433 reviews
  • Rated 5 out of 5 stars

    bought as a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great gift for nephew. all the bang and for half the cost

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones look very nice, however my son is constantly struggling with the sound. People can’t hear him and we aren’t sure how it keeps muting?

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      We’re sorry to hear about your experience!

      If this is happening in a game like Call of Duty, please ensure that your in--game settings are set correctly. Call of Duty has a setting known as Open Mic Recording Threshold that can cause issues similar to what you described. That setting should be set to zero within your game menus, otherwise it may prevent your voice from being heard.

      If this is happening in a different game, please allow our Support Team to assist you with some troubleshooting for your Recon 200. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      The team can also be contacted via Live Chat between 9:30 AM EST and 4:30 PM EST from Monday through Friday. That's available directly on the main Turtle Beach website. Keep an eye on the lower right hand corner of your screen for the live chat icon when filling out the form or visiting another page on our site.

      Thank you and best regards! TurtleBeach

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good love them.....................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought another pair last year love this brand xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, easy to use...will recomend to a friend

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are ok, had them a year now, hear a little crackle now and then. Have to be charged to work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boys love these headphones for gaming with their Xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a family member and he was so happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his new headset. He can’t live without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Got this for a gift and my they love it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Audio issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a problem with audio coming out the headset Unfortunately I had to buy and return this item 3 times before moving on to another product

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello,

      Thank you for leaving your feedback and we are sorry to hear about your experience. Please know that our dedicated Support Team would be more than happy to look in to this further for you. They can be reached for assistance right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 5 out of 5 stars

    Great headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound great! They were exactly what we expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headphones For the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These aren’t the best but for the money they are good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son and he loves them, very comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BOUGHT AS A GIFT FOR MY LITTLE BROTHER! RECOMMEND!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    T.B Recon 200

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Style of headset : 5 stars Quality : 3 stars That is why I gave the three star overall rating but other than that they will do what any other headset will do.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello,

      Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Thanks! TurtleBeach

  • Rated 5 out of 5 stars

    Works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Good fit good speaker quality as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We all enjoyed it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fun because we all can share it and play with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it! My time at Besy Buy was excellent. Thanks

    I would recommend this to a friend