Customer Ratings & Reviews
- Model:
- TBS-3220-01
- SKU:
- 6260914
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the Recon 200 headset's sound quality, comfort, and value for its price. Many appreciate its compatibility across multiple gaming platforms and the convenient flip-up microphone. However, some users point to issues with battery life and the wired connection. A shorter cord length and occasionally low volume were also cited as drawbacks.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life, Wired
Headset
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best headset why is it wire and you still have to charge.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thanks for your feedback.
The Recon 200s require charging due to the fact that they are amplified headsets. In order for the amplification to work, the headset would need to be powered by a power source of some sort.
Rather than tethering you to the console or another power source via a USB cable, we placed a rechargeable battery in the headset. This allows you to only have one connection to the console's controller, rather than two (one to the console, one to the controller).
Is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
They are too big
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son did not like these at all. He has small ears and the sound was too much for him. Although he said they sounded amazing, it hurt his ears.
No, I would not recommend this to a friend- Cons mentioned:Battery life
Worst headset ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst headset for the ps4. Don't buy for ps4. Because when you play on the ps4 they made it so you have have it plugged into the controller and it has to be charged. I looked at the instructions and sure enough they only made that feature for the ps4. Which is bull. Turtle beach has now lost my buisness because that is the stupidest headset i have ever owned.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thanks for contacting us.
Some of our wired model headsets (i.e. Stealth 300 and Recon 200) require charging due to the fact that they are amplified headsets. In order for the amplification to work, the headset would need to be powered by a power source of some sort.
Rather than tethering you to the console or another power source via a USB cable, we placed a rechargeable battery in the headset. This allows you to only have one connection to the console's controller, rather than two (one to the console, one to the controller).
Please know that your headset does not need to be connected to its charging cable at all times. Once the battery has been charged, you can disconnect the USB charging cable and use the headset as your normally would. The headset would only need to be charged when its battery has been depleted.
If you're in need of further assistance with your headset, please do not hesitate to reach out directly to our dedicated Support Team. They can be contacted via the Support Section of the main Turtle Beach website & they are always happy to lend a hand.
- Cons mentioned:Battery life
Ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones were okay didnt stay charged then ended up not working after a few days returned them
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there Lyle,
We’re sorry to hear about the experience you had with your Recon 200 headset. As a heads up; our headsets are each sold with a one-year manufacturer's warranty. Our dedicated Support Team is available to provide assistance as needed under that warranty. They are always happy to help, and they can be reached right from the support section of the Turtle Beach website.
Thanks!
- Cons mentioned:Battery life
Eh not worth the price
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s okay. But I hate that you need to charge them. Not really worth the price
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thanks for your feedback!
The Recon 200 requires charging due to the fact that they are amplified headsets. In order for the amplification to work, the headset would need to be powered by a power source of some sort. Rather than tethering you to the console or another power source via a USB cable, we placed a rechargeable battery in the headset. This allows you to only have one connection to the console's controller, rather than two (one to the console, one to the controller).
If you have any questions or inquiries related to your headset or its functionality; please know that our Support Team is always happy to help as needed. They can be reached right from the support section of the Turtle Beach website.
Best regards!
Great Sound, Not So Great Comfort
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it was pretty good but there’s a wire underneath the padding on the head band that kind of sticks out and doesn’t feel great.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey Jordan,
Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
- Cons mentioned:Volume
It’s decent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works good could be a bit louder.. works good with Nintendo switch!
I would recommend this to a friend Chat Mixer a freaking pain to get to work.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have to plug in almost all the way and hold it there for a second to get chat mixer to engage every time you use it. Quite annoying.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 200 as what you described here does not sound normal. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thanks!
Does not include mic adapter for PC use
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Website needs to be updated to indicate that you need to buy an adapter to use the Mic portion with your PC. Kind of misleading on Best Buy's part, however on the box it does specify this requirement. Not sure why that adapter isn't included since there's no way it is worth that much. Build wise the headset feels pretty cheap, but then again it is a low/mid end headset so I guess it falls into that range.
No, I would not recommend this to a friend- Cons mentioned:Battery life
Baseless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like the lack of low battery warning. The sound is just okay. The flip up boom to mute is the best feature.
No, I would not recommend this to a friend So so
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok. Not as good as I expected for what I paid. Lots of noisy feedback that interferes with game play.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Angel,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 200 and the feedback/interference you made mention of. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones had an issue, so I returned and purchased the Gen2 because of the static sound issue.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello,
Sorry to hear about this! Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
GAMING HEADSET
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NOT MUCH FLEXIBILITY IN MICROPHONE ATTACHMENT. HAD TO REPLACE IN LESS THAN A YEAR.
No, I would not recommend this to a friendMic is super sensitive. Broke in less than a year.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mic is so sensitive it caught the background noise from our air conditioner’s condensing unit outside. Annoyed anyone in the party. Right speaker failed in less than a year. TB’s warranty support is garbage. Looking for a new headset. Would NOT recommend for heavy use/gaming. Good if you only game occasionally, have no other people or sound in the room (or even outside apparently), and don’t need it to last long.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Tinker,
We’re sorry to hear about your experience. however, please continue your correspondence with our support team. They are always happy to help as needed and can assist with a warranty claim if need be.
Best regards!
- Cons mentioned:Battery life
Must be charged like a cordless!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An absolute disappointment! I bought this headset because I wanted a corded headset that didn't need to constantly be charged. I missed the fine print that said it had a rechargable battery. How stupid is it to have a corded headset that still needs to be charged?!
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thanks for your feedback Mikey!
We're sorry to hear that you purchased the incorrect headset! We'd suggest reaching out to Best Buy for assistance with an exchange or refund if the Recon 200 is not to your liking.
In regard to your question; the Recon 200's require charging due to the fact that they are amplified headsets. In order for the amplification to work, the headset would need to be powered by a power source of some sort.
Rather than tethering you to the console or another power source via a USB cable, we placed a rechargeable battery in the headset. This allows you to only have one connection to the console's controller, rather than two (one to the console, one to the controller).
With that being said, we do hope you're able to get assistance from the store with an exchange. If you have any further questions or concerns about your product, our team would be happy to provide assistance via their Live Chat service on the main Turtle Beach website or the Support Form that is listed there.
Thank you kindly and enjoy the upcoming weekend!
Ok headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are not made very well. My daughter had these a month and the place where you place the charger pulled apart. Very disappointed.
No, I would not recommend this to a friendKinda pricy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really tight squeeze, not the best mic quality . Didnt realize its a headset that requires charging until after purchasing
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello there,
Thank you for leaving your feedback! Please know the headset should break in over time as it is used, resulting in a better fit.
With that being said; we would suggest reaching out to our Support Team for assistance with your microphone. That team is always happy to help & they can be reached right from the support section of the Turtle Beach website.
Best regards!
- Cons mentioned:Battery life
Nah
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Low quality. Battery doesn’t last long. Mic quality is terrible
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello JT,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 200. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
- Cons mentioned:Battery life
They work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They do the job, no flash or fireworks here. Dislike that headphones must be charged
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thanks for your feedback.
Please know that the Recon 200 is an amplified headset. In order for the amplification to work, the headset would need to be powered by a power source of some sort.
Rather than tethering you to the console or another power source via a USB cable, we placed a rechargeable battery in the headset. This allows you to only have one connection to the console's controller, rather than two (one to the console, one to the controller).
Short cable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is alright but if your planning on using this for your pc the connecter is very short so think about that .......
No, I would not recommend this to a friend