Customer Ratings & Reviews
- Model:
- TBS-3220-01
- SKU:
- 6260914
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the Recon 200 headset's sound quality, comfort, and value for its price. Many appreciate its compatibility across multiple gaming platforms and the convenient flip-up microphone. However, some users point to issues with battery life and the wired connection. A shorter cord length and occasionally low volume were also cited as drawbacks.
This summary was generated by AI based on customer reviews.
Not bad
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok quality....there are better ones out there, but it's a good starter
No, I would not recommend this to a friendSubpair
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The rechargeable part id somewhat annoying and friends hear an echo often
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thanks for your feedback and we are sorry to hear about the inconvenience you're having with your Recon 200 headset. Please allow our dedicated Support Team to assist you with the echo you described here. That team is always happy to help, and they can be reached right from the support section of the Turtle Beach website.
In regard to charging the headset; the Recon 200 headsets require charging due to the fact that they are amplified headsets. In order for the amplification to work, the headset would need to be powered by a power source of some sort.
Rather than tethering you to the console or another power source via a USB cable, we placed a rechargeable battery in the headset. This allows you to only have one connection to the console's controller, rather than two (one to the console, one to the controller).
Thank you!
Decent headset
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is an okay headset for the budget value as a black friday purchase.
I would recommend this to a friendit is good while it last
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was good while it lasted, which is not a lot, specially on kids hands...
I would recommend this to a friend- Pros mentioned:Fit
Need to return
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using with nintendo switch, there is an echo and sound is not as good, so prefer to use eat buds. We will be returning them and still searching for another headset. Quality is good and fit is good, but functioning for what want no.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there Jojo,
We’re sorry to hear about the experience you've had with your Recon 200. Please allow us to assist you further with this headset. We have a dedicated Support Team that is always happy to help as needed, and they can be reached right from the support section of the Turtle Beach website.
Thank you!
Not worth it.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t last very long, hoping for a better product for the price.
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there!
Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed under your product's manufacturer's warranty, and we can be reached right from the support section of the Turtle Beach website.
Just okay...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not that great in quality, broke after a couple of times it was used. Didn’t last a year..
No, I would not recommend this to a friendOkay for multiple devices
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was disappointed in the headset with mobile and Nintendo Switch; it works great with PS4.
No, I would not recommend this to a friendGreat for beginners
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product...easy to use no instructions needed. Would recommend for a new gamer.
I would recommend this to a friendTried and regretted
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looked at so many others and for the price and decent reviews got this one. Disappointed! Can’t have it both when it comes to chat with your friends and the game volume. Game volume overpowers any chat going on and there’s no way to balance it out thru headset. And sound is pretty average at that.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Don’t buy this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is good. However after playing for 30 minutes this headset started to make my head and neck hurt horribly. I thought nothing of it at first and played the next day without it and then out then on and felt the pain.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there Lexo,
Thanks for leaving your feedback. As a heads up; please know that the headset should break in over time as it is used, resulting in a better fit.
If you find you're ever in need of assistance; our dedicated support team can be reached right from the support section of the Turtle Beach website as needed.
Thank you!
Microphone doesn’t work
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately the microphone doesn’t work for me! Very sad
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning Yessy,
We’re sorry to hear about this inconvenience. Please allow us to assist you further under your product's warranty. Our dedicated Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Thanks!
Fragile but good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones but very fragile be very careful when using them.
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there!
Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Eh.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Personally didn’t care for the design outta the box.
No, I would not recommend this to a friendCould be better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as many features as i would expect for the price.
No, I would not recommend this to a friendOk
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The back ground noise is too loud and they have to be charged.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 200. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Also, please know that your headset requires charging due to the fact that it is an amplified headsets. In order for the amplification to work, the headset would need to be powered by a power source of some sort.
Rather than tethering you to the console or another power source via a USB cable, we placed a rechargeable battery in the headset. This allows you to only have one connection to the console's controller, rather than two (one to the console, one to the controller).
Thank you and best regards!
Get what you pay for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an ok headset. I prefer the wireless one. But it gets the job done just fine
I would recommend this to a friendIt’s ok.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second headset from the same brand with the same issue. I have to adjust the volume knob to get the sound to come from both sides of the headset. If not the sound only comes from the right side. I am disappointed with this product.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Tony,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 200. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
Ok. Not great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The pads keep falling off. Shouldn't be that easy to come off.
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello there,
We’re sorry to hear about this inconvenience with your Recon 200; however, please allow us to assist you further. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Better than nothing, but not the best value for your dollar.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there Mark,
Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!