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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 4433 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers admire the Recon 200 headset's sound quality, comfort, and value for its price. Many appreciate its compatibility across multiple gaming platforms and the convenient flip-up microphone. However, some users point to issues with battery life and the wired connection. A shorter cord length and occasionally low volume were also cited as drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 207 Showing 4,121-4,140 of 4,433 reviews
  • Rated 3 out of 5 stars

    Okay Head set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Head Set mic doesn’t work well... After good use, ear speaker gets warm..

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work fine sturdy skeptical of the mic up and down thou

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    game on

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it for my son he’s enjoying it use my reward points

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    It’s Pretty much Trash!!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst headset I ever purchased, it’s difficult to adjust and wear. It makes this annoying static crackling pop noise. Plus the battery doesn’t last long so don’t plan on some serious gaming. Trash!!!

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning,

      We’re sorry to hear about the experience you have had with your Recon 200 headset; however, please allow our Support Team to assist you with what you described here under you product's warranty.

      We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thank you and have a great day! TurtleBeach

  • Rated 3 out of 5 stars

    Just normal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just normal wearing audiophones nothing special to memtion.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Very tight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very tight on the head no matter how I adjusted it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s coo

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t keep it for long. Buy astros! Much better than this.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello there,

      Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 3 out of 5 stars

    Gaming headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was not as expected could not adjust on its own

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.



      Best regards! TurtleBeach

  • Rated 3 out of 5 stars

    Wish they worked bettrr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They wouldn’t work with plugging in and no instructions

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning Angie,

      We’re sorry to hear about the inconvenience you encountered with your Recon 200; however, please allow our Support Team to assist you with your headset. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thanks! TurtleBeach

  • Rated 2 out of 5 stars

    Great Build, but Hardware Issue

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset I got was very well built, but did not work properly. When I would turn the volume up, it would crackle, and the left headphone would go in and out. I am going to return and will update if the next headset is better.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Nixter,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 200. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thank you and best regards! TurtleBeach

  • Rated 2 out of 5 stars

    Unsatisfactory performance

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are terrible on my XBox One X. They constantly disconnect and frequently need to be restarted. Additionally I have been told I sound more clear one the mic they included with my controller. I love having wireless but I would never buy there again.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello,

      We’re sorry to hear about this inconvenience with your Recon 200; however, please allow us to assist you further. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 3 out of 5 stars

    The bass don't slap

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs much more bass. Feels like it has none at all.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Worst worst stay away

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst worst, it makes a high pitch sound when everything silent and you have to charge it before plug it into your controller this us literally the worst headphone on the planet

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Thanks for taking the time to provide us with your feedback!

      The Recon 200 is an amplified headset and requires charging in order for that amplification and additional features to work. Rather than tethering you to the console or another power source via a USB cable, we placed a rechargeable battery in the headset. This allows you to only have one connection to the console's controller, rather than two (one to the console, one to the controller).

      With that being said, you should not hear any sort of high pitched noise when the headset is in use, so please take the time to reach out to our support team for assistance. Our Support Team is always happy to help as needed, and they can be reached right from the support section of the Turtle Beach website.

      Thank you very much! TurtleBeach

  • Rated 3 out of 5 stars

    Its okay

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be better . Not so comfortable on the ears .

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Thanks for your feedback.

      Please know that the headset will break in over time as you continue to use it, which should result in a better fit.

      If you're ever in need of assistance; please know that our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 2 out of 5 stars

    Not a good headset

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't like this headset because right out of the box it had a noise like it has a short somewhere. I tried it a couple of times and put it back in the box and bought a better brand.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Poor quality headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I was expecting. If you buy this you might as well purchase the wireless headset. I wanted a corded headset that I didn’t have to charge or mess with batteries. Batteries die quickly also.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Jimmy,

      Thanks for your feedback. The Recon 200 headsets require charging due to the fact that they are amplified headsets. In order for the amplification to work, the headset would need to be powered by a power source of some sort.

      Rather than tethering you to the console or another power source via a USB cable, we placed a rechargeable battery in the headset. This allows you to only have one connection to the console's controller, rather than two (one to the console, one to the controller).

      On that note; is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website. TurtleBeach

  • Rated 3 out of 5 stars

    Ehh

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset works half the time and isn’t very reliable.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Poor quality headset. My Steel Series much better.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst headset I have owned, Very uncomfortable. Picks up background noise bad. Does not power through controller has its own built in charging. Just overall the worst headset I have had.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Darren,

      We’re sorry to hear about your experience with your Recon 200 headset. However, please note our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Thank you & best regards! TurtleBeach

  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price a bit high for this but good product. My son really use it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Broke in less than 2 weeks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My teenagers like the sound. However they are manufactured out of substandard material. They are broken in less than 2 weeks of use. Get something better.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Jim,

      Thanks for taking the time to leave your feedback and we’re sorry to hear that the headset was damaged. Please be aware that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.


      Thank you kindly! TurtleBeach