Customer Ratings & Reviews
- Model:
- TBS-3220-01
- SKU:
- 6260914
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the Recon 200 headset's sound quality, comfort, and value for its price. Many appreciate its compatibility across multiple gaming platforms and the convenient flip-up microphone. However, some users point to issues with battery life and the wired connection. A shorter cord length and occasionally low volume were also cited as drawbacks.
This summary was generated by AI based on customer reviews.
Not for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return the headphones. The quality of sound for FPS games is terrible. If you’re getting this headphones for these types of games, save your money and Invest in a better pair.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Nick,
We’re sorry to hear about this inconvenience with your Recon 200 however, please allow us to assist you further. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Get a better set
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for bit but did not work well with Play Station. My boys used for their iPads. Purchased for Christmas and they stopped working in March. Pay a little more and get a better set.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good afternoon,
We’re sorry to hear about your experience. Please be aware our headsets are each sold with a one-year manufacturer's warranty, and our dedicated Support Team is available to provide assistance as needed. That team can be reached right from the support section of the Turtle Beach website.
Thank you.
Amazing... but short lived
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for about two months then started to only work for a short amount of time. Now they’ll only work if plugged into the wall... waste of money and told I can’t get a fecund/replacement.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there Jelly,
We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Had to return
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return because it did not work with the headphone jack on my xbox controller. This was a direct replacement for one that I already had for over two years.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello,
We’re sorry to hear about this inconvenience with your Recon 200; however, please allow us to assist you further, especially if you this is related to a replacement you received from them. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Thank you kindly!
- Cons mentioned:Battery life
Crapy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crappy head phones it doesn't stay charged and u have to plug it in and keep it charged all the time
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good afternoon,
We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
- Cons mentioned:Volume
Worst decision ever!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not waste your time! Can't really hear the people you're in a party with. Battery life is fair, but again the volume needs works!
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello there,
Thank you for leaving your feedback; however, please allow our dedicated Support Team to assist you with the inconvenience you're having. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Unimpressed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kid who plays games for hours every day said these were hard to use, not comfortable and not really necessary versus just using his regular headphones.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello there,
Thanks for your feedback. Due to the wide variations in head sizes and shapes, it's not possible to design a one-size-fits-all headset that will fit absolutely 100% of all users. However, we consistently provide a comfortable fit for the overwhelming majority of our customers. Please bear in mind that your headset will break in over time, which should result in a better fit after you've used it for a while.
With that being said, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Not great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Adjusting volume wheel caused the sound be lost on either left or right or both ears. Friends said I sounded muffled using the mic. I returned these.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
We’re sorry to hear about your experience and appreciate you taking the time to leave your feedback. Please know that we have a dedicated Support Team that would have been happy to assist you with your Recon 200, whether it be with troubleshooting or warranty replacement service. That team can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
Gaming headsets
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.He is getting some static in the left ear and I thought it was the plug but still doing it with different cord and different controller. Kinda disappointed in this product
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .We are sorry to hear about the inconvenience you're having with your Recon 200.
Please reach out to our dedicated Support Team for assistance with this under your headset's manufacturer's warranty with us. Our dedicated Support Team is always happy to help & they can be reached via the Support Form on the main Turtle Beach website.
Thank you!
Bad
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely terrible. I’ve had this headset for about 3 weeks now. When I first started using it, it was great and I loved it. After a while it started to echo (my friends said they could hear themselves and my game audio real bad) I had to fix the wire by giving it a lil tug. Never dropped it. Never abused it. Just starting acting up out of nowhere! Now it’s broken, audio is choppy and mic doesn’t work. Complete waste of $60...
No, I would not recommend this to a friend- Cons mentioned:Battery life
second time returning headset
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Going to return this headset for the second time... battery doesn't last more than 2 hours even after charged. Don't recommend it...
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey Marco,
We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Returned; uncomfortable
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We ended up returning this headset because it was uncomfortable. Audio was also not very clear. Maybe it was a fluke, but we found a better headset online, and for less money.
No, I would not recommend this to a friend- Pros mentioned:Comfort
Complex instructions
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They look very durable but one thing I can’t help myself if that I don’t know how to work them properly.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Rora,
Thanks for reaching out to us.
The Recon 200 is a wired headset with a rechargeable battery. You'd want to charge the battery prior to use, then switch the headset in to the appropriate mode for the console or device you plan on using it with.
Please know that our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality, but the headphones fit too tight around my ears. 7 year old uses them and forgets to charge them. If I had a choice again, I’d go another route.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thanks for your feedback. Please bear in mind that your headset will break in over time, which should result in a better fit after you've used it for a while.
If you're ever in need of assistance, our dedicated Support Team can be reached via the support form on the main Turtle Beach website.
Didn't work for us
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Maybe we purchased a defective headset but it would not work with any system and tried using with multiple different people online.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with the Recon 200 you purchased. That team can be reached right from the support section of the Turtle Beach website as needed and they're always happy to lend a hand with troubleshooting or replacement service under our manufacturer's warranty.
Thank you and best regards!
Okay but not okay.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Receiving audio is great, but the mic quality is horrendous. You’re just too quiet and can’t communicate with whoever you’re playing with in a game, the price is a no-no.
I would recommend this to a friendSon thinks they’re garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my 10 year old. He hates them. Says they break, sound quality is poor, or unable to hear at all. I got the insurance and replaced first pair. Second pair no sound and/or static.
No, I would not recommend this to a friendSkip it! Spent more to get a better model
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after a few weeks. The mic doesn’t pick up my voice in game play anymore. Turtle beach is usually good but this one fell short.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello there,
We are sorry to hear about your experience with your Recon 200. Please allow our Support Team to assist you with troubleshooting. They can also assist with replacement service under your product's manufacturer's warranty with us if need be. That team can be reached right from the support section of the Turtle Beach website as needed.
Thanks!
Do not recommend - very bad
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrid. Very uncomfortable and awkward - the sizing adjustment does not properly open at the ears, as there is constantly too much pressur and hurts after only 20-30 minutes of play. Considering you need to charge this set, it is not of any better quality than one that does not require charging. My set in particular stopped working in about 6 months. Zero audio coming from headphones anymore, but the microphone is working. Garbage. Stay away.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Vinc,
We’re sorry to hear about your experience. Please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Thanks and have a wonderful day!
Waste of money
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not waste your time and buy and purchase these headphones. I bought them for my son for Christmas and The first week of the new year the microphone stopped working. I was outside of the window to return them and did not purchase a warranty so Best Buy did not take them back. This is a complete waste of money because you will end up purchasing a new pair of headphones.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Sorry to hear about your experience Rose!
We’re sorry to hear about this inconvenience; however, please note that while Best Buy's own return period may have ended, our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.