Customer Ratings & Reviews
- Model:
- TBS-3220-01
- SKU:
- 6260914
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the Recon 200 headset's sound quality, comfort, and value for its price. Many appreciate its compatibility across multiple gaming platforms and the convenient flip-up microphone. However, some users point to issues with battery life and the wired connection. A shorter cord length and occasionally low volume were also cited as drawbacks.
This summary was generated by AI based on customer reviews.
Could barely hear anything
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could barely hear anything coming through the headset. Had the volume all the way up. Even charged the headphones for a while which is strange for a headset that is wired directly to the Xbox controller. Really poor decision by Turtle Beach for the charging to use feature for not being wireless headphones. Also were a tight fit for someone with a smaller head like mine. I returned them and eventually spent more for the Stealth 600 which are wireless and sound great.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there AJ,
We’re sorry to hear about your experience with your Recon 200 headset. Please know that we have a Support Team that is always happy to help and they can be reached right from the support section of the Turtle Beach website.
Thanks!
Not recommended
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are junk, bought them for my son for Christmas and within three weeks he could not hear his friends...or use the speaker. Don’t waste your money
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Greetings Tammy,
We’re sorry to hear about your experience with your Recon 200; however, please allow our Support Team to assist you further with your headset under its manufacturer's warranty. Our dedicated support team can be reached right from the support section of the Turtle Beach website and they are always happy to offer assistance.
Thanks!
- Cons mentioned:Battery life
Need longer battery life
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned. The battery charge didn't last long enough for my use. Had to keep switching to a different pair.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thanks for your feedback and we are sorry to hear about the inconvenience you've had.
Please know that have a dedicated Support Team available to provide assistance as needed under your headset's warranty, whether it be with troubleshooting or replacement service. It would be best to reach out to our team for assistance with this. They can be reached right from the support section of the Turtle Beach website.
Thanks!
- Cons mentioned:Battery life
Turtle Beach 200
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ear covers come off easily and regularly. They area pain to put back on. Loses charge quicker than stated.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 200. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you.
- Cons mentioned:Battery life
Very cheap quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They stop holding charge after one week, unfortunately I lost my recipe to change it I will never buy this brand again.
No, I would not recommend this to a friend - Cons mentioned:Battery life
Worse gaming mic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality picks up all static Needs charging major inconvenience
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello there,
We’re sorry to hear about this inconvenience with your Recon 20; however, please allow us to assist you further. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
In regard to the need to charge the headset; the Recon 200 is an amplified headsets. In order for the amplification to work, the headset would need to be powered by a power source of some sort.
Rather than tethering you to the console or another power source via a USB cable, we placed a rechargeable battery in the headset. This allows you to only have one connection to the console's controller, rather than two (one to the console, one to the controller).
Thank you!
- Cons mentioned:Battery life
Battery always dead
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery runs out every night of using for a few hours! If you forget to charge you won’t have a working headset tomorrow.
No, I would not recommend this to a friend Defective
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My headset came somewhat defective. My headset came in good condition until I actually tried to use them. The cord part that plugs into the controller seemed to have a short in the wire. I basically had to move the cord around and find the right spot for the sound to come through the headset and hold it there while I played. I tried to exchange them at the Best Buy store but for some reason they were unable to order me a new pair. Very frustrating!
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Ariaha,
We’re sorry to hear about the inconvenience you had with your headset. Please allow our Support Team to assist you with your Recon 200. That team is always happy to offer assistance under our manufacturer's warranty, and they can be reached right from the support section of the Turtle Beach website as needed.
Thanks!
- Cons mentioned:Battery life
Need to hear more
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Must be charged. Charge does not last very long. Poor control spacing on headset.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thanks for reaching out to us and we're sorry to hear about your experience. The Recon 200 headset is an amplified headset that would require charging, but a single charge should provide you with up to 15 - 20 hours of battery life. If that's not what you're experiencing, we'd suggest taking the time to reach out directly to our dedicated Support Team for further assistance with your headset.
That team has a contact form listed on the main Turtle Beach website and they are always happy to lend a helping hand as needed.
Thank you and have a great day!
- Cons mentioned:Battery life
Don’t buy anything
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy these if you are buying a wired headset. These need to be charged even though they are wired.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thanks for your feedback.
Your Recon 200 requires charging because it is an amplified headsets. In order for the amplification to work, the headset would need to be powered by a power source of some sort.
Rather than tethering you to the console or another power source via a USB cable, we placed a rechargeable battery in the headset. This allows you to only have one connection to the console's controller, rather than two (one to the console, one to the controller).
With that being said; is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
So so
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphone work goog but the mic keeps going out and no longer works after 3 months. 3rd set now need to find a better set up for switch
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning Nick,
We’re sorry to hear about your experience; however, please be aware that our headsets are covered under a manufacturer's warranty through us. Please allow our Support Team to assist you with your headset under that warranty. We’re always happy to assist with replacement service if need be, and we can be reached right from the support section of the Turtle Beach website.
Thank you!
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was an okay set of gaming headphones until they stopped working 2 months later I wouldn’t recommend this one should get the next pair up
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there,
We’re sorry to hear about your experience. Please be aware that our headsets are each sold with a one-year manufacturer's warranty. Our dedicated Support Team is available to provide assistance as needed under that warranty. That team is always happy to help, and they can be reached right from the support section of the Turtle Beach website.
Thanks!
Not the greatest
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These were not comfortable at all. The mic was also not the easiest to use. I returned them and went with a different brand.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
We're sorry to hear about your experience. Please bear in mind that your headset will break in over time,
With that being said, please be aware that we have a dedicated Support Team that s always happy to help as needed, and they can be reached right from the support section of the Turtle Beach website.
Thank you kindly!
- Cons mentioned:Battery life
Turtle beach
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It started malfunctioning, idk if mine is defected. Also, you have to charge it and it’s wired
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Edmad,
Thanks for your feedback & we're sorry to hear that you're having an inconvenience with your headset.
Please now that we have a dedicated Support Team that can lend you a hand with your headset. They can be contacted via the Support Form on the main Turtle Beach website.
With that being said; the Recon 200's require charging due to the fact that they are amplified headsets. In order for the amplification to work, the headset would need to be powered by a power source of some sort.
Rather than tethering you to the console or another power source via a USB cable, we placed a rechargeable battery in the headset. This allows you to only have one connection to the console's controller, rather than two (one to the console, one to the controller).
Not great- broke quick
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not Really great product. Not Great quality. Not Very useful and not efficient.
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed under the manufacturer's warranty our products are sold with and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Lasted 6 months
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seemed to work very well for about six months and then they just stopped working. Hopefully I can get a warranty replacement.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello there,
We’re sorry to hear about your experience. Please be aware that our headsets are each sold with a one-year manufacturer's warranty, and our dedicated Support Team is available to provide assistance as needed. That team is always happy to help, and they can be reached right from the support section of the Turtle Beach website.
Best regards!
Poor quality, static, mic problems
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Barely purchased this headset and right away there is a lot of static from the headset and the mic goes in and out and the sound quality is low and horrible and yes I checked to see if the volume for both the mic and the sound were up and for the right console and still the sound is horrible im soo disappointed because I purchased for a Christmas present and don't know if I can return them. Very Disappointed!
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good afternoon,
We’re sorry to hear about your experience. Please allow our Support Team to assist you with your Recon 200 under its manufacturer's warranty with us. Our Support Team can be reached right from the support section of the Turtle Beach website as needed.
Thank you very much!
Its ok but breaks easy
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kind of junk at this point. Was only okay when I first bought it. Pieces and parts easily broke with normal use.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning Cday,
We’re sorry to hear about your experience; however, please note that while Best Buy's own return period may have ended, our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
I wish it was tougher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately it’s not childproof, he broke it in two hours of playing his game, I don’t know how but all I know it’s broken
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thanks for your feedback and we are sorry to hear about this.
Our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed under that warranty. It would be best to reach out to our team for assistance with this. They can be reached right from the support section of the Turtle Beach website.
Thank you!
Not good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i bought 2 months ago 2 pairs of turtle beach recoon 200 headsets, for my brother and I, but my headset started to fail after a month of use, and I use them in a good way, I have a support for hearing aids where I leave them to prevent damage to the auxiliary cable, but these started to fail and when I connect the auxiliary cable sounds a lot of static and active the microphone and sounds much worse :c
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello there,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 2300 under its one year manufacturer's warranty with us. That team is always happy to help, and they can be reached right from the support section of the Turtle Beach website,
Thank you!