Customer Ratings & Reviews
- Model:
- TBS-3220-01
- SKU:
- 6260914
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the Recon 200 headset's sound quality, comfort, and value for its price. Many appreciate its compatibility across multiple gaming platforms and the convenient flip-up microphone. However, some users point to issues with battery life and the wired connection. A shorter cord length and occasionally low volume were also cited as drawbacks.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
Kinda dumb ngl
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never had a headset that needed to be charged, it’s not even wireless
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there,
Thanks for your feedback! Your Recon 200 is an amplified headset. In order for the amplification to work, the headset would need to be powered by a power source of some sort. Rather than tethering you to the console or another power source via a USB cable, we placed a rechargeable battery in the headset. This allows you to only have one connection to the console's controller, rather than two (one to the console, one to the controller).
With that being said, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Their ok, they’re a little over priced for the quality you get. They get the job done but I wouldn’t recommend to a friend for the price personally.
No, I would not recommend this to a friendDidn't know
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For xbox one, you need an aux cable jack, which only comes in a newer controller, otherwise you need to buy an adapter.
No, I would not recommend this to a friendToo small
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a large head and the headset didn't fit me well and gave me a headache. Also not that good for its price.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there,
We're sorry to hear about your experience. Please bear in mind that your headset will break in over time, which should result in a better fit after you've used it for a while. however, is there anything else that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
gaming earphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for y 9 year old grandson. They wee perfect for a month, but the microphone broke off after a month.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .We are sorry to hear about the inconvenience you've had.
Please reach out to our dedicated Support Team to receive warranty assistance for this headset. That team can be reached via the Support section of the main Turtle Beach website, and they are always happy to lend a helping hand to our customers.
Thanks!
- Cons mentioned:Battery life
I wouldn’t recommend it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returning this. Can’t old charge at all, not sure what’s wrong
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello GJ,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with the Recon 200 you purchased. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
Too Advanced??
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The reason I rated this headset so low is because you have to "charge" the headset, which is so bizarre to me. I bought 3 of these online for Christmas presents for our kids and I am sure to an advanced gamer this provides some sort of functionality.....however, 10 yr olds just need a mute/unmute. Needless to say, I will be returning these.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thanks for your feedback!
The Recon 200 headsets require charging due to the fact that they are amplified headsets. In order for the amplification to work, the headset would need to be powered by a power source of some sort.
Rather than tethering you to the console or another power source via a USB cable, we placed a rechargeable battery in the headset. This allows you to only have one connection to the console's controller, rather than two (one to the console, one to the controller).
If you don't require amplification or any of the other features required by the headset, then you should check out the the Recon 70! That is a wired headset that does not require any sort of charging and may be easier for your child to use.
If you have any questions about our headsets and their functionality, our dedicated Support Team can be reached directly from the main Turtle Beach website & would be happy to lend a helping hand as needed.
Annoying noises
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Whenever you turn it on, it makes this weird static noise. It gets very annoying! I am very disappointed. I sent it back.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello there,
We’re sorry to hear about your experience with your Recon 200. Please allow our Support Team to assist you with this. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
Not worth it
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Complete waste of money, bought this item in March and 1 month after purchase the mic would cut in and out. I had thrown away the box otherwise I would’ve returned it. Maybe it was just the one I bought that was defective…but it wasn’t even in sold in stores shortly after purchasing for me to exchange it for one that works (had they let me do it)
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning Alice,
We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
You get what you pay for
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used for about a year, now theres crackling and static randomly while i am playing.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 200 under the manufacturer's warranty our products are sold with. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
Speaker didn’t work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Right side of the headset wouldn’t work or was just extremely quiet so I returned it next day
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .We’re sorry to hear about your experience; however, please know that we have a Support Team that is available to assist with any sort of inconvenience. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
- Cons mentioned:Battery life
Meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wired but need charging to use, kinda counter productive
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning!
Thanks for your feedback. The Recon 200s require charging due to the fact that they are amplified headsets. In order for the amplification to work, the headset would need to be powered by a power source of some sort.
Rather than tethering you to the console or another power source via a USB cable, we placed a rechargeable battery in the headset. This allows you to only have one connection to the console's controller, rather than two (one to the console, one to the controller).
On that note; is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Thank you kindly!
- Pros mentioned:Sound quality
Sounds good !
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headset was great, sounded good, except the headphone jack broke within a couple months of using .
No, I would not recommend this to a friend Nope
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son says no one can hear him in the chat, I don’t have the box and not sure I can return. Do not recommend
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .We’re sorry to hear about this inconvenience. As a heads up; our headsets are each sold with a one-year manufacturer's warranty, and our dedicated Support Team is available to provide assistance with troubleshooting or further warranty service if need be. They're always happy to help, and can be reached right from the support section of the Turtle Beach website.
Thanks and best regards!
- Cons mentioned:Battery life
good but bad
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't know these have to be charged in order to use! I highly don't recommend!
No, I would not recommend this to a friend - Cons mentioned:Wired
Trash headset
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wired headset that needs to be charged to used. Dumbest idea ever!
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello,
Thanks for your feedback! The Recon 200 headset requires charging due to the fact that they are amplified headsets.
In order for the amplification to work, the headset would need to be powered by a power source of some sort. Rather than tethering you to the console or another power source via a USB cable, we placed a rechargeable battery in the headset. This allows you to only have one connection to the console's controller, rather than two (one to the console, one to the controller).
With that being said, are we able to assist you in any other way with your headset? Our Support Team is always happy to help as needed, and they can be reached right from the support section of the Turtle Beach website.
Thank you and best regards.
- Cons mentioned:Battery life
headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they broke within two months. they will not hold a charge for over 1 hour
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey BigDog,
We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Not great if you have a big head..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing was so tight on my head and gave me a headache... plus it wouldn’t connect all that well with my Xbox1 so I took it back!
No, I would not recommend this to a friendWorst
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had problems since the first day ! Microphone is glitchy fades in and out . Not a great headset !
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 200 headset. That team is always happy to help as needed, and they can be reached right from the support section of the Turtle Beach website.
- Cons mentioned:Volume
awful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not loud at all. absolutely horrible. will not purchase again.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello there,
We’re sorry to hear about this inconvenience with your Recon 200; however, please allow us to assist you further. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!