Customer Ratings & Reviews
- Model:
- TBS-3220-01
- SKU:
- 6260914
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the Recon 200 headset's sound quality, comfort, and value for its price. Many appreciate its compatibility across multiple gaming platforms and the convenient flip-up microphone. However, some users point to issues with battery life and the wired connection. A shorter cord length and occasionally low volume were also cited as drawbacks.
This summary was generated by AI based on customer reviews.
Not worth the purchase
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted a good 6 months. The started crackling in the earphones. Will nit purchase turtle beach again.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Greetings,
We’re sorry to hear about this inconvenience. As a heads up; our headsets are each sold with a one-year manufacturer's warranty, and our dedicated Support Team is available to provide assistance as needed under that warranty. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Thank you!
Headset echos
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.People in my xbox live party can hear my game. I play apex. They can hear me shooting. They can hear me opening bins. They can even hear the randoms I'm playing with pinging items. Both my brother and I have the same headset and his does this too. Both of our headsets are fully charged. Going to return these and use my old headset that does not do this.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 200 headsets as what you described here does not sound normal. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thanks!
Don’t get turtle beach
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible for ps4 u can barely hear anything and the microphone is really Bad
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
We’re sorry to hear about this inconvenience; however, please be aware our headsets are each sold with a one-year manufacturer's warranty, and our dedicated Support Team is available to provide assistance as needed, whether it be with troubleshooting or a warranty replacement claim. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Thank you!
Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t like it. Had to charge a wired headset. Pretty bad mic quality for an expensive headset
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there,
The Recon 200s require charging due to the fact that they are amplified headsets. In order for the amplification to work, the headset would need to be powered by a power source of some sort.
Rather than tethering you to the console or another power source via a USB cable, we placed a rechargeable battery in the headset. This allows you to only have one connection to the console's controller, rather than two (one to the console, one to the controller).
In regard to the inconvenience with your microphone; please be aware that we have a dedicated Support Team that is always happy to help as needed. That team can be reached right from the support section of the Turtle Beach website.
Thank you!
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is shorting out in the left headphone. That worked good at first
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Bicste,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 200. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
They work
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works good but not the best I ever had. Sometimes they cut out or people can't hear me
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Greetings Manda,
Thank you for leaving your feedback; however, please allow our Support Team to assist you with what you described here. That team can be reached right from the support section of the Turtle Beach website and are always happy to lend a helping hand under our product's warranty.
Thank you!
- Cons mentioned:Charging
Stopped Charging after 2 months - no longer work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift for a friend and they no longer charge aka work.
No, I would not recommend this to a friend Headset
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good for big ears, very uncomfortable for me, if you have large ears, look at something else
No, I would not recommend this to a friend- Cons mentioned:Battery life
Don’t last long
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These didn’t last long at all. Wire broke. Once charged they don’t hold charge long
No, I would not recommend this to a friend Broken right out of the box. Audio connection was
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as I avoided Turtle beach because of prior history of them being " trash" My gaming friends INSISTED they have changed. So I bought these ... I should have listened to my better judgement. They were broke right out of the box. The 3.5MM connection was broken. I would just hear static of plugging or unplugging but NO sound.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there,
We’re sorry to hear about your experience. Please be aware that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Thank you!
Mic doesn’t work sometimes.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mic sometimes doesn’t work and gives a hard time trying to make it work.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there,
We’re sorry to hear about your experience with your Recon 200's microphone; however, please allow our Support Team to assist you with your Recon 200 We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
Improvements are needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't really work well with conference calls. Not great quality.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there!
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 200 and its call quality. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thanks!
Cord is junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes only plays out of one ear. Only had for one week but if it worked properly it is great.
No, I would not recommend this to a friendNot worth it
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Six months later, they stopped working. Wasn't even a heavy user. Not worth the money.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Mindy,
We’re sorry to hear about this inconvenience; however, please note our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
- Cons mentioned:Wired
Below average
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You have to charge a wired headset. Being returned.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thanks for your feedback.
As a quick heads up; some of our wired model headsets (i.e. Stealth 300 and Recon 200) require charging due to the fact that they are amplified headsets. In order for the amplification to work, the headset would need to be powered by a power source of some sort.
Rather than tethering you to the console or another power source via a USB cable, we placed a rechargeable battery in the headset. This allows you to only have one connection to the console's controller, rather than two (one to the console, one to the controller).
- Pros mentioned:Compatibility, Sound quality
Best Headset for the Price!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this headset for about 2 years and I have to say it has exceeded all my expectations. I was having trouble with my old headset and didn't want to spend a bunch of money at the time so I bought this to hold me over, Well to say the least I never bothered upgrading because it has just been perfect. I have all the systems and use it on all of them no issue. I HIGHLY recommended this to anyone.
I would recommend this to a friend Only good if your head isn’t too big
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too small unfortunately. Will have to return and exchange for something different.
No, I would not recommend this to a friend- Cons mentioned:Battery life
Terrible Design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.you have to charge them and that’s stupid asf!!!!!
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thanks for your feedback Andre.
The Recon 200 headsets require charging due to the fact that they are amplified headsets. In order for the amplification to work, the headset would need to be powered by a power source of some sort.
Rather than tethering you to the console or another power source via a USB cable, we placed a rechargeable battery in the headset. This allows you to only have one connection to the console's controller, rather than two (one to the console, one to the controller).
With that bein said; is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Mid quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't sound as well as expected and the microphone cracked and was non functional afterwards.
No, I would not recommend this to a friendMicrophone Broke
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fit of the headphones was fine, but the microphone stopped working the 2nd day of using the headset.
No, I would not recommend this to a friend