Customer Ratings & Reviews
- Model:
- TBS-3220-01
- SKU:
- 6260914
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the Recon 200 headset's sound quality, comfort, and value for its price. Many appreciate its compatibility across multiple gaming platforms and the convenient flip-up microphone. However, some users point to issues with battery life and the wired connection. A shorter cord length and occasionally low volume were also cited as drawbacks.
This summary was generated by AI based on customer reviews.
Worst Turtle Beach Headset Out There.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage, it’s a wired mic that needs t be charged. The durability is trash as well, I wouldn’t recommend at all.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thank you for leaving your feedback. The Recon 200s require charging due to the fact that they are amplified headsets. In order for the amplification to work, the headset would need to be powered by a power source of some sort.
Rather than tethering you to the console or another power source via a USB cable, we placed a rechargeable battery in the headset. This allows you to only have one connection to the console's controller, rather than two (one to the console, one to the controller).
With that being said, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed with troubleshooting or warranty replacement service if necessary, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Didnt last 5 minutes
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted 5 minutes. Exchanged them for a set from a different company. Havent had much luck with Turtle Beach in the past
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning Troy,
We’re sorry to hear about this inconvenience! As a heads up, please be aware that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Thank you and best regards!
Trash
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve bought two and both have issues right out of the box. I swapped the first in store and will be returning the second one soon
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Caleb,
Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Terrible headphones
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible set of headphones. Broke within 2 months of use. Turtle Beach quality has gone down over the past couple of years.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning Samael,
We’re sorry to hear about this inconvenience with your HEADSET; however, please allow us to assist you further under your product's manufacturer's warranty. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Defective item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I opened them from the box, plugged them in, & didn’t work. Piece of trash. Very frustrated with turtle beach, second time this happened.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Albert,
We’re sorry to hear about this inconvenience; however, please be aware that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
didnt work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.when my grandson tried to use one of the ears didnt work. I am unable to find the reciept from me buying it.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 200. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
Don't buy these
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They're garbage. Issues off the bat and now theyre falling apart. My kid hasn't even had them for a month.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good afternoon Cheese,
We’re sorry to hear about the experience you and your kid have had with your Recon 200 headset. Please be aware that our headsets are each sold with a one-year manufacturer's warranty and our Support Team is always happy to provide assistance with a claim as needed. That team can be reached right from the support section of the Turtle Beach website.
Best regards!
Doesn't last
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First pair didn't work at all. 2nd Pair lasted 19 days. Of course it was 4 days after the return window.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .We’re sorry to hear about the experience you had with your Recon 200 headset.
While Best Buy’s own return period may have ended, our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Thank you kindly and have a great day!
Trash
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible, I just got it, plugged it into my xbox1 controller and nothing worked. I couldn't hear anything and couldn't speak either.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there CamC,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 200. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
Hope it’s a fluke
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave to my son for Xmas, the male input broke off into the controller, so needless to say, ruined both!
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello,
We’re sorry to hear about this! Our headsets are sold with a manufacturer's warranty & we'd certainly want to get this cleared up for you. Pease allow our Support Team to assist you with your Recon 200. They can be reached right from the support section of the Turtle Beach website as needed.
Thank you very much!
Static!!!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for about 6 months and the static was so bad for my friends that I had to get a new pair. Don’t waste ur money.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Meast,
We’re sorry to hear about this inconvenience you've had with your Recon 200. As a heads up; our headsets are each sold with a one-year manufacturer's warranty and we have a dedicated Support Team that is available to lend a helping hand under that warranty as needed. The Support Team can be reached right from the support section of the Turtle Beach website.
Thanks and have a great start to your week!
Trash
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These things are junk. Put chased for son cause they were on sale. Left side stopped working after a couple months.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
We’re sorry to hear about this! Our headsets are each sold with a one-year manufacturer's warranty, and our dedicated Support Team is available to lend a helping hand under that warranty as needed. For assistance with this, please reach out to our Support Team via their contact form within the support section of the Turtle Beach website.
Thank you!
No good. Left side doesn’t work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as an extra since it was on sale but the left side doesn’t work. Faulty
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good afternoon,
We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Trash
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work from day one and got another headset and only one ear worked and mic was not working
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning Noah,
We’re sorry to hear about the experience you've had with your Recon 200 headset. Please note our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team that is available to provide assistance as needed with any sort of troubleshooting or replacement service if necessary. That team can be reached right from the support section of the Turtle Beach website.
Best regards!
Very staticy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After using them for about a week they started to mess up other players couldn't hear me half of the time so need to return them.
No, I would not recommend this to a friendHigh pitched noise
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son says there is a high pitched noise and we would return, however, box has already been sent to be recycled.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good afternoon,
We’re sorry to hear about this inconvenience with your Recon 200; however, please allow us to assist you further with this headset under its manufacturer's warranty. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Thanks!
These will break on you
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money. These will break on you. The HX brand is way better and way more durable.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello there,
Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with under the manufacturer's warranty our products are sold with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Headphones for gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only one side worked and was not clear at all. Worse pair of headphones I ever purchased. Would not recommend.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 200 under its manufacturer's warranty with us. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you!
Save up and buy yourself a pair of logitechs
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These have no worked since the day we bought them. Absolute trash
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .We’re sorry to hear about this inconvenience and appreciate your feedback; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Never made it hear
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It never mad it to my house and got shipped to literally every other city even though it’s started in mine
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thank you for leaving your feedback; however, it would be in your best interest to reach out directly to Best Buy for assistance regarding your package if the item was purchased directly from their site.
Best regards!