Customer Ratings & Reviews
- Model:
- TBS-3220-01
- SKU:
- 6260914
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the Recon 200 headset's sound quality, comfort, and value for its price. Many appreciate its compatibility across multiple gaming platforms and the convenient flip-up microphone. However, some users point to issues with battery life and the wired connection. A shorter cord length and occasionally low volume were also cited as drawbacks.
This summary was generated by AI based on customer reviews.
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my son and had to return. He didn't like that there is no mute and the button are hard to reach.
No, I would not recommend this to a friendBuck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased because of half price sale. Terrible sound quality. Returned immediately
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Buck,
We’re sorry to hear about this inconvenience with your Recon 200! Please be aware that we have a dedicated Support Team that is always happy to help as needed, whether it be with troubleshooting or replacement service if called for under your product's warranty. We can be reached right from the support section of the Turtle Beach website as needed
Best regards and have a great start to your week!
These kinda suck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are already going out and he’s only had them a lil over a month so glad we got a warranty on them
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Alexis,
We’re sorry to hear about this inconvenience; however, please note that while Best Buy's own return period may have ended, our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Poor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has happened twice that my headset has been defective when i bought it
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Worked once
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked once and never worked again. I now have headphones that can’t be returned because I don’t have the box.
No, I would not recommend this to a friendTurtle Beach - Recon 200 Amplified Gaming Headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I honestly don't recommend. They were great for a few days and now they don't work. Disappointed.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Celina,
We’re sorry to hear about your experience with your Recon 200; however, please allow our Support Team to assist you with your headset. That team is always happy to help, and they can be reached right from the support section of the Turtle Beach website as needed.
Best regards!
Review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headset was very uncomfortable and had a buzzing noise in the background. Definitely cheap
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 200. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Best regards!
Dontwork
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't work need new one . Left side don't work . Thank you
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello,
We’re sorry to hear about this inconvenience with your Recon 200. Please allow us to assist you further. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Thanks.
DEFECTIVE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DEFECTIVE ONE SIDE OF THE HEADSET WORKED. WOULD NOT PURCHASE THESE AGAIN.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Vegas,
We’re sorry to hear about this inconvenience; however, please note that while Best Buy’s own return period may have ended, our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Garbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage headset. Volume is low barely no sound impossible directions
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there Jim,
We’re sorry to hear about this inconvenience with your Recon 200; however, please allow us to assist you further. Our Support Team is always happy to help as needed and can work with you to clear up what you're experiencing. In a worse case scenario, they can assist with warranty replacement service.
The Support Team can be reached right from the support section of the Turtle Beach website.
Best regards!
Can't hear
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were one of the worst purchases in my life. They shorted out in a months times.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Vern,
We’re sorry to hear about your experience. Please be aware that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Thank you!
returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.had o return because i didnt work also i didnt have he right subscription
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there!
Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mic stopped working after a month and a half. For the price I paid this is ridiculous. Never again.
No, I would not recommend this to a friendCheaply made
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheaply madeThe headset doesn’t work the microphone isn’t working and we’ve only had it for four weeks
No, I would not recommend this to a friendHeadphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend the 700 of 600 way more. Just pay the extra $40 and do it.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Greetings,
Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Black turtle
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not connecting to my consoles in my house still trying to connect
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Theone,
We’re sorry to hear about this inconvenience with your Recon 200; however, please allow us to assist you further. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
The team can also be contacted via Live Chat between 9:30 AM EST and 4:30 PM EST from Monday through Friday. That's available directly on the main Turtle Beach website. Keep an eye on the lower right hand corner of your browser window for the live chat icon when filling out the form or visiting another page on our site.
Best regards!
Better hope you don’t need a mic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels sturdy and sound quality was good I guess but the mic didn’t work right of the box.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 200. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
Bad quality. Does not work for PC users!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These things sound horrible. The Mic will not work for PC users. Had to return.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning EMBR,
We’re sorry to hear about this inconvenience you've had with your Recon 200. This wired headset and its mic should work fine on a PC, so we would suggest reaching out directly to our dedicated Support Team so they can lend a hand with troubleshooting what you're experiencing. That team can also assist with replacement service if need be under your product's warranty with us. Our Support Team can be reached right from the support section of the Turtle Beach website.
Thank you very much and have a wonderful day!
Defective
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned to store. Defective. Only one earpiece working. Hopefully the second pair is better.
I would recommend this to a friendNo
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No Quality 1/5 Comfort 1/5 Value 1/5 Sad to say turtle Beach has gone this downhill...
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 200. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thanks!