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Customer Ratings & Reviews

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The comparable value price is $59.99

Customer reviews

Rating 4.4 out of 5 stars with 4433 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers admire the Recon 200 headset's sound quality, comfort, and value for its price. Many appreciate its compatibility across multiple gaming platforms and the convenient flip-up microphone. However, some users point to issues with battery life and the wired connection. A shorter cord length and occasionally low volume were also cited as drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 219 Showing 4,361-4,380 of 4,433 reviews
  • Rated 1 out of 5 stars

    Broken already

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke in a couple of months. not enough longevity.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello,

      We’re sorry to hear about this inconvenience; however, please note that while Best Buy’s own return period may have ended, our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 1 out of 5 stars

    They broke on the first day

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Idk how to review this or just say I may have had a faulty product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    my product is defective.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the package was damaged and my headphones don’t work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save u money. These hurt and break fast. Dont buy these

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I’m not the receiver!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wrong guy!! Wrong email address I am another person!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    wasn't how i envisioned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn't how I thought it would be. It was not it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned after second use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stopped working after second use. No issue returning them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mic was very cheap, it broke after normal use after 3 days

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    shi as are many gaming headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it took no time to become dysfunctional and broken

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spend a few more dollars and get a better pair to use

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Excellent headset!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset, excellent quality, worth, but there are very few issues. Great points: - Excellent quality, I really like it. It's very comfortable. You can use it all the day. - Excellent sound, great for Battle Royale such as CoD: Warzone. You have a sensation that you are really in the game. It has a kind of 7.1 surround sound. - It also has a great quality, for example, for videos. I believe it's better than a stereo sound. - Even if you don't have the volume controls in the game or in the platform that you are playing, you can control the volume and also the mic sensibility, which is really good. Not good points: - The mic is not that good. Even if you set the maximum sensibility, your teammates almost can't hear you. The mic is very short. For some people it's good, but I prefer a longer mic. - The 3.5 mm cable is really short, which is a problem for PC gamers, for ps4 and Xbox players, it's not a problem. - The headset needs to be charged (at least for ps4 and Xbox, I don't know if it's the same thing for PC, probably not), which is not practical. After all, I definitely recommend this thing for my friends! (I bought this at another store, but it's the same one)

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Thanks for your feedback!

      The Recon 200 require charging due to the fact that they are amplified headsets. In order for the amplification to work, the headset would need to be powered by a power source of some sort.

      Rather than tethering you to the console or another power source via a USB cable, we placed a rechargeable battery in the headset. This allows you to only have one connection to the console's controller, rather than two (one to the console, one to the controller).

      If you're ever in need of assistance with your headset; please know that we have a dedicated support team available to lend a hand with any inquiries you may have or inconveniences you may encounter. That team can be reached via the support section of the main Turtle Beach website. TurtleBeach

  • Pros mentioned:
    Comfort, Sound quality

    Rated 2 out of 5 stars

    Audio quality is great...when it isn't finicky.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't have the volume slider on certain points, one side of the headset will not be playing audio. Sometimes it randomly seems to then dislodge and you have to change it mid-game which has been annoying in multiple occasions. I'm also tired of seeing my mic icon flashing as if I'm talking when I'm not and the mic is up to where it's supposed to be silenced. It makes people think I'm trying to talk to them in-game when I'm not. I will already give it that the audio output is very much up to par and comfort is actually pretty good though if you have glasses or may squeeze your head and really dig your glasses into your skin making long use kinda painful. Over time as it wore in, it did feel very comfortable on me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound and real comfortable. My buddy recommended them to me. I'm glad he did.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great headset for great price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had turtle beach headsets on more than 3 different consoles, nothing beats the comfort and quality sound that turtle beach offers. Most comparable to the astro A10’s which I owned for one day and returned because they were too uncomfortable. Only cons I have to this headset is the material around the ears, would be better if it was the mesh type material but pleather is what you pay for on a $60 headset I suppose. And also the length and inability to detach the headphone jack from both ends. This is the one thing Astro A10’s are better in. More breathable material and an interchangeable cable. Once the turtle beach one gets a short, it’s over!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Owned for 4 years. Okay for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must charge to use, even though wired. Sound good.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Great sound quality!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these because the guy at Best Buy said they were a great deal for the sale price I got them at. And they were! Only about 6 months after I got them I started experiencing quality issues. Whenever the male end of the wire would spin inside the controller the audio would cut out. It got worse and worse to the point where if you even moved the wire at all (anywhere near the male piece) the audio would crackle and cut out. I soon realized that my party could only hear me about half of the time. Aside from this (which is pretty major, I know) they have great sound quality and are very comfortable. The built-in amp really allows you to hear EVERYTHING. when I talked to a couple of people, they said Turtle Beach headphones are notoriously made cheap so I wouldn’t recommend this product, even though I loved them while they worked. In their replacement, I bought a pair of the HyperX CloudX and these are the headphones I’ve been looking for. Comparable sound quality to the TB Recon 200 without the need to charge them overnight!!!! The CloudX are not wireless, but the recon 200 weren’t truly wireless either. For only a couple bucks more, I’d recommend the CloudX to anyone looking for the best sound quality and bang for your buck.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset for a price. Got it for my son he likes it a lot and his friends can hear him clearly and he said the sound is very good!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great headset! I bought for boyfriend and it lasted him 3 years so far. It is still working till this day!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Highly recommend!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headsphones at a great price! Can’t go wrong!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headset n the price range and a little beyond

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, comfort for the price. Cons maybe would be durability because it's all plastic, but i take care of my stuff, so no problems there. Also you have to make sure it's charged all the time, but it helps your battery of controller so that's a benefit. I would buy again for sure

    I would recommend this to a friend