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Customer Ratings & Reviews

Your price for this item is $24.99
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The comparable value price is $59.99

Customer reviews

Rating 4.4 out of 5 stars with 4433 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers admire the Recon 200 headset's sound quality, comfort, and value for its price. Many appreciate its compatibility across multiple gaming platforms and the convenient flip-up microphone. However, some users point to issues with battery life and the wired connection. A shorter cord length and occasionally low volume were also cited as drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 221 Showing 4,401-4,420 of 4,433 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    nice headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice headset for a great price works great with granddaughter's xbox

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as described! Great quality. ordered as a gift and it was a hit

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality. Bought this for my boy and really is pleased

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gamerboy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, these headsets work perfect with all game types.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear force

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found that the sound is great and it was easy to setup

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Wired

    Rated 1 out of 5 stars

    Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It states it is wired. When plugged into the PC, it still has to be charged using a separate cord. It does not come with a long enough cord to charge it on the PC as you use it. The PC will not charge it using the 3.5mm jack. It does state on the box that it can be used with a PC. My voice had a lot of static. For the price, there are much better headsets out there.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Thanks for reaching out to us!

      Please be aware that the headset can not be charged via its 3.5mm connection. The headset would need to be charged via a USB cable when its battery has depleted, as the headset is an amplified headset.

      In regard to the static in your voice, that should not be happening. please allow us to assist you further with your headset. Our Support Team is always happy to help as needed, and they can be reached right from Contact Support form located in the support section of the Turtle Beach website.

      Thank you very much! TurtleBeach

  • Rated 5 out of 5 stars

    Excellent, used for PC gaming.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these over a year at this point and they are fantastic. I use them for PC gaming you'll just need to purchase a separate headphone audio splitter cable to use the microphone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has great audio clarity though the headband is a little too small for my liking. Other than that I would by these headphones in a heartbeat.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Headphone review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good, but plug bent right away and the mic stopped working shortly after.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello,

      We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 5 out of 5 stars

    Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are a great value. This is the 2nd purchase as they were recommended by my older grandson for his younger brother.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my grandson and he is happy with them. The price was good and the “ordering on line” process was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally fine headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work just fine and do what they're supposed to do, which is what one hopes for!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Terrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t know I would have to charge a wired headset, There was no bass boost setting, the slider to increase mic volume doesn’t do anything buy make you hear your self, and after less than a year of use, it started making an unbearably loud noise that I had to constantly unplug in order to fix. The best part? Only my friends could hear it. They had to constantly tell me when to unplug my headset to fix it because of how loud it was. The microphone randomly stops hearing noise andI don’t even know when my friends can’t hear me. Awful headset.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Thanks for your feedback and we are sorry to hear about the experience you've had with your headset. As a heads up; our headsets are each sold with a one-year manufacturer's warranty.

      The Recon 200 is an amplified headset. In order for the amplification to work, the headset would need to be powered by a power source of some sort. Rather than tethering you to the console or another power source via a USB cable, we placed a rechargeable battery in the headset. This allows you to only have one connection to the console's controller, rather than two (one to the console, one to the controller).

      Our Support Team would be happy to lend a helping hand with what you're experiencing with your headset and can look in to assisting with replacement service if necessary under the aforementioned warranty. That team can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    ok but need to be charged

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an old pair of XO,s that this pair is comparable to but these have to be charged so I'm returning them. I don't understand how these need to be charged because they are plugged into the xbox controller. The search continues for the next headphones.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sound cut out of right side entirely after 1.5 yrs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first headset ever and I've had these headhpones for just about 2 years now and I've kept great care of them, and didn't even use them on a daily basis. They worked decent when I first got them, but I always heard a constant buzzing noise when I had them on. After about a year and a half, the sound has pretty much completely cut out of the right side and my wire is still completely in tact. Very upset that I've only had these for 2 years and they are already pretty much broken. I'm looking elsewhere to get a new pair since I don't trust this brand anymore.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      We're sorry to hear that your headset failed after a year and half!

      We'd suggest reaching out directly to the Support Team to see if there is any assistance they can provide. While your warranty is expired based on the date of purchase you mentioned; the team is always happy to lend a helping hand when it comes to troubleshooting our headsets. That team can be contacted via the main Turtle Beach website. TurtleBeach

  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Not as good as last set

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced the same ones I already had for 3 years but I guess I got a faulty pair. Volume works kit of one or the other ear. Not both.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 200. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thank you and best regards! TurtleBeach

  • Rated 5 out of 5 stars

    Headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, I got it for my bf and he loves it. Recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best on the market. Battle Royal you will love these.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Head set

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they have last me two years and now sometimes they work and sometimes they don't the mic part no one can hear me they need improve on their products

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello,

      Thank you for leaving your feedback; however, please know that our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 1 out of 5 stars

    White noise and mic quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this product for my Xbox one. Immediately when I first put it on I realized that it was extremely uncomfortable and bulky . Then I plugged it in to my controller and then i heard a irritating white noise that wouldn’t go away no matter what I tried. After that I got in to a party with friends and they told me my mic quality was muffled and and bad, they even recorded and showed me. And after a couple games of fortnite a realized the product wasn’t for me and I will be returning it tomorrow

    No, I would not recommend this to a friend