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Customer Ratings & Reviews

Your price for this item is $39.99
The comparable value price is $59.99

Customer reviews

Rating 4.4 out of 5 stars with 1319 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

87%
would recommend
to a friend

Customers are saying

Customers have good things to say about the Recon 200 Gen 2 Gaming Headset, particularly regarding its sound quality and comfort. Many appreciate the headset's compatibility with multiple devices, battery life, and reasonable price. Some users have reported issues with the microphone and volume, while a few have experienced echo issues with their PS5.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,319 reviews
  • Rated 3 out of 5 stars

    Just okay.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best sound quality. Not a terrible product for the cheap price though.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Jared!

      We appreciate the feedback regarding your Turtle Beach Recon 200 Gen 2 Headset.

      If you have any questions or concerns, please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 3 out of 5 stars

    Get what you pay for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had high expectations, but fell short. Maybe it was a defective product but the one I got had a mic piece that stopped working after just 1 day. This was disappointing and I returned it.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello TechieGuy15,

      We’re sorry to hear about this; however, please know that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Thanks! TurtleBeach

  • Rated 3 out of 5 stars

    You’ll get better sound elsewhere.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just spend the extra money. The main selling point on these is the specific bass boost and it’s honestly garbage. At least I got them on sale and didn't pay full price.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there Shafer,

      Thank you for leaving your feedback; however, have you reached out to our Support Team for assistance with your headset? If not, please take the time to get in touch with that team. Our Support Team is always happy to help as needed with troubleshooting or replacement service if necessary, and they can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 3 out of 5 stars

    Great starter headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theyre okay but they tend to echo a lot and it drives people i game with crazy

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there Tyler!

      We are sorry to hear about the inconvenience you've had with echo on your Turtle Beach Recon 200 Gen 2.

      Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 3 out of 5 stars

    Good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for value sound is really good fit is snug on my hear

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Thanks for taking the time to leave your feedback! Please bear in mind that the headset should break in over time, which can result in a better fit after you've used it for some time. TurtleBeach

  • Rated 3 out of 5 stars

    Ok headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While in partys my game is heard and i eco too. So its ok when im in game char but partys its not a good choice

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning Paul,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your headset. They can be reached right from the support section of the Turtle Beach website as needed.

      Thank you and best regards! TurtleBeach

  • Rated 3 out of 5 stars

    So So

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son says there is a echo at times when he is talking to friends

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there!

      We are sorry to hear about the inconvenience you've had with your Turtle Beach Recon 200 Gen 2 Headset.

      Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Good Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a different version of Turtle Beach headset that quit working. After charging, the kids like this one better.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wired for a couple weeks then got a shortage and I had to return them.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Casey,

      We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 2 out of 5 stars

    It works, but not great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a headset, and it works. Wasn’t a fan that being wireless you still have to plug into the controller though. Battery is okay but not great and the Mic isn’t much better, I don’t get allot of positive feedback on the volume others hear me.(and it’s not a settings problem) I feel in general turtle beach is not what they used to be and I think this will be my last headset from them.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Thanks for your feedback. The Recon 200 is a wired, powered headset; and can only function with its cable connected to a device & its battery has been charged. The headset is powered in order to allow several of its features (ex. Built In Mic Monitor) to work properly.

      We're not sure what you mean when you refer to the headset as a wireless device. With that being said, our Support Team would be happy to assist you with some troubleshooting to clear up the inconveniences you're having. They can also assist with replacement service if necessary as well. That team can be contacted via their Live Chat service or Support Form on the main Turtle Beach website. TurtleBeach

  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for single player use, but i get complaints that it has echoes or is to quiet all the time.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning,

      Thank you for leaving your feedback; however, please allow our Support Team to assist you with your headset's microphone and its outbound audio. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 4 out of 5 stars

    Nice headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for our son with his Xbox. Plugs right into controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking at the options this was good buy for the price. Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the same ones twice but I feel like this is a new model and the sound is a little more clear!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not for docked Switch

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was great, aside from the mic picking up everything and creating a bit of white noise. The drawback for me was not being able to use the mic with the Nintendo Switch docked. Per the instruction manual, handheld only. Didn’t believe it, but it’s true.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    DASOT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable earpieces, clear microphone, easy to move microphone piece. Happy to have it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a great headset. Terrible microphone quality and not comfortable

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Carson! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 4 out of 5 stars

    W product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds good just a little pricey. W over all...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming !!! They are really cool because you can use them for all formats

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great budget gaming headset!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Turtle Beach 200 recon headset is a great budget headset that does everything a gamer needs, without a high price tag! Out of the box they are ready to go, and are immediately compatible with all the big gaming systems, including PCs! They have some charge to them out of the box--mine lasted about 4 hours before needing to be charged again (like most battery powered devices with a rechargeable battery it's a very good idea to run the battery completely dry, then charge it fully before using it again). One of the reasons these aren't as expensive is there aren't many bells and whistles to them. They play sound very well, and have a microphone that works well and is easy to hear for other gamers you're playing with. A choice I actually prefer over 'touch' controls is the controls for these are 'dials' or buttons built straight into the headset. I actually like this over 'touch' controls, as those can be very tricky to control at times. The headset itself is fairly durable, and fits over glasses very well. It's large (which is great for me since I have a large head) but not very heavy, so they can be worn for a long time before any discomfort is noticed. It is an inexpensive headset, however, so that probably accounts for not being as heavy. It also doesn't 'hold' sound very well--meaning people in the same room with you will likely hear whatever you're listening to, particularly if it's loud. It's not terrible, but it is definitely noticeable (my wife could hear it in our bedroom when I was playing a game in the living room--she said it sounded like someone was listening to music at a very low volume). With a price tag like this those sorts of things are to be expected, and certainly aren't a deal-breaker. The fact that these headphones do the job they're designed to do very well, and at a price that won't break the bank makes them very easy to recommend!

    I would recommend this to a friend