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Customer Ratings & Reviews

Your price for this item is $39.99
The comparable value price is $59.99

Customer reviews

Rating 4.4 out of 5 stars with 1319 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

87%
would recommend
to a friend

Customers are saying

Customers have good things to say about the Recon 200 Gen 2 Gaming Headset, particularly regarding its sound quality and comfort. Many appreciate the headset's compatibility with multiple devices, battery life, and reasonable price. Some users have reported issues with the microphone and volume, while a few have experienced echo issues with their PS5.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,319 reviews
  • Rated 3 out of 5 stars

    Not the best at best buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be a better mic for the money if ya get loud it isnt very clear.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning!

      We’re sorry to hear that you've had an inconvenience with your Recon 200 GEN 2; however, please allow us to assist you further by reaching out to our Support Team with a bit more detail about the experience you've had. Our Support Team is always happy to help as needed with troubleshooting or further warranty service if necessary, and they can be reached right from the support section of the Turtle Beach website.

      Thank you & best regards! TurtleBeach

  • Rated 2 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable with glasses but there was a prominent echo with my ps5

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Zelda,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 200 headset and the echo you made mention of. Our Support Team always happy to help, and they can be reached right from the support section of the Turtle Beach website as needed.

      Thank you and best regards! TurtleBeach

  • Rated 2 out of 5 stars

    Cord too short

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This didn't work for my computer, since my front audio port is a single 3.5mm jack. However, the cord is so short that you can't barely move. Even if I plugged it into a controller i doubt I'd have had much flexibility in sitting comfortably.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Viyu,

      Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 3 out of 5 stars

    Okay headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has gone through many headsets, non of which last very long. This one is just okay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphone work really well, and i paid a good price for it as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bomb!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best wire headphones I’ve had! I would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good item

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Very light on the ears... for the price was a great find

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gamer head phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These head phone are great for online gaming and the price is great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Game Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Issues with sound quality and slot of static… don’t know what the issue was

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning June,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 200. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thank you and best regards! TurtleBeach

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Legit i like it , sound is perfect no problem, great for gaming

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gaming headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones but bought for grandkids so didn't like that they had to be charged.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok entry headset

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset lags during game play. Microphone position can be inconvenient.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Terence! We are sorry to hear about the experience you've had with your Turtle Beach Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave this headset as a gift and it was a very comfortable!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mic Could Be Better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like turtle beaches. They are not the most well made headsets, but they have improved over the years. The game chat volume setting is amazing. The fact that other headsets don’t have that is a shame. The only thing that suffers is the mic quality, it could be better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well. Good sound quality. The mic has decent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade from recon 70

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade headset from recon 70. Did not buy insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit the bill for everything i needed. Great quality

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Echo co co co

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a pair and had an echo out of the box. The power switch doesn’t work and tilting the mic up doesn’t mute. Unfortunately wasn’t able to return in 15 days for the return policy.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 200 GEN 2. The headset is equipped with a Microphone Monitoring feature, and we'd like to ensure that's not the "echo" you're referring to. The headset's microphone should also mute without issue when the headset's mic is rotated up to the mute position, so what you've described here is strange. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thank you and best regards! TurtleBeach

  • Rated 3 out of 5 stars

    So so?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought they would be better. Can barely hear anything

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 200 GEN 2. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thanks! TurtleBeach

  • Rated 2 out of 5 stars

    Low Quality Microphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound comes through the headset just fine, but feedback from others is that hearing me is tough. Even maxing the microphone volume, they say it sounds like I'm far, far away from the microphone. Would not purchase again.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Adam,

      We’re sorry to hear about this inconvenience with your Recon 200 GEN 2 and its microphone; however, please allow us to assist you further with what you described here. Our Support Team is always happy to help as needed with troubleshooting or warranty replacement service if called for, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach