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Customer Ratings & Reviews

Your price for this item is $39.99
The comparable value price is $59.99

Customer reviews

Rating 4.4 out of 5 stars with 1319 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

87%
would recommend
to a friend

Customers are saying

Customers have good things to say about the Recon 200 Gen 2 Gaming Headset, particularly regarding its sound quality and comfort. Many appreciate the headset's compatibility with multiple devices, battery life, and reasonable price. Some users have reported issues with the microphone and volume, while a few have experienced echo issues with their PS5.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,319 reviews
  • Rated 2 out of 5 stars

    Not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good. Could hardly hear anything. I took back and upgraded. Spend a little more to get the better set. Pock whats going to fit your needs.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Glenn!

      We are sorry to hear about the experience you've had with your Turtle Beach Recon 200 Gen 2.

      Please know that our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 2 out of 5 stars

    Wouldnt recommend

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microphone echoes endlessly in parties and groupchats. If youre not factoring that in, its a average headset. Not sure if it’s worth the price.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there Kobe!

      We are sorry to hear about the inconvenience you've had with your Turtle Beach Recon 200 Gen 2 microphone.

      Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 2 out of 5 stars

    Mid for my liking

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to explain why im not a fan of these. Noice cancelling is decent but the treble seems high which makes for difficult to hear at medium to high volume.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Topher!

      We are sorry to hear about the inconvenience you've had with the audio on your Turtle Beach Recon 200 Gen 2 headset at medium to high volume levels.

      Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you! TurtleBeach

  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After taking them out of box and trying them on and using them they were not what we expected they were Very staticky

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello!

      We are sorry to hear about the experience you've had with your Turtle Beach Recon 200 Gen 2 Headset.

      Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 2 out of 5 stars

    Decent

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent headset. Stopped working for me after about a year. I didn't even use it much.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Kevin!

      We are sorry to hear about the experience you've had with your Turtle Beach Recon 200 Gen 2 Headset.

      Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 2 out of 5 stars

    Too tight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return because they were uncomfortably tight on the widest setting. I felt like I was one wrong movement from breaking them.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello!

      We are sorry to hear about the inconvenience you've had with the fit of your Turtle Beach Recon 200 Gen 2 headset.

      We get very few complaints about sizing or comfort issues. Due to the wide variations in head sizes and shapes, it's not possible to design a one-size-fits-all headset that will fit absolutely 100% of all users. However, we consistently provide a comfortable fit for the overwhelming majority of our customers. Please bear in mind that your headset will break in over time, which should result in a better fit after you've used it for a while.

      If you have any questions or concerns, please reach out directly to our dedicated Support Team. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you! TurtleBeach

  • Rated 1 out of 5 stars

    Turtle Beach Wired Headphone (XBOX)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for about a couple hours and then never worked again , great for price but terrible in usability

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Jordan! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Be extra gentle.....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic broke within a week. Still looks fine just doesn't work....

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Lawrence! We are sorry to hear about the experience you've had with the microphone on your Turtle Beach Recon 200 Gen 2 Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    don't waste your money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 months of limited usage (2 hrs on weekends only) right side speaker stop working. I used original box and package to keep headphones safe. they looks like brand new, but just stop working. not recommended at all.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Chris! We are sorry to hear about the experience you've had with your Turtle Beach Recon 200 Gen 2 Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 4 out of 5 stars

    Quality Gaming Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a xmas gift for my child. I love how it can be used with different gaming platforms and the ear pads are comfortable for those long days and nights of gaming.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new, mic didn’t work and wire was sensitive in the controller port. Cheap price but still a waste the and padding sucks.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Robert,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your headset. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thank you and best regards! TurtleBeach

  • Rated 2 out of 5 stars

    Issues with echoing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not figured out why this headset echos. Have attempted to adjust the audio settings but still no luck. Back to using the 20$ pair of astros over this set.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Jessica,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 200 GEN 2 so they can gather more details about the echo you made mention of and assist you in getting that cleared up via troubleshooting. That team can also assist with replacement service if necessary. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thank you and best regards! TurtleBeach

  • Rated 1 out of 5 stars

    WORST PURCHASE EVER

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iwish we could give ZERO stars! Purchased these because my go to pair gave out on me and i needed something quick and cheap till payday. WORST MISTAKE EVER!!! DO NOT BUY!!! The whole thing never worked and my friends could only hear static and echoes from me. Not worth the headache

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Diana! We are sorry to hear about the experience you've had with your Turtle Beach Recon 200 Gen 2 Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 2 out of 5 stars

    Mic didn't work consistently.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mic didn't work consistently. Others reported they heard distortions and small echoes. The sound was okay with distortion in deeper bass. Perhaps a crossed wire? Returned less than 30 days.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Ascetics,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 200. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thank you and best regards! TurtleBeach

  • Rated 5 out of 5 stars

    Works amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got them for my boyfriend for Christmas and was lost on where to buy them since there are so many. In store someone helped me close a good but more affordable option for a headset and i ordered online

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Could be better

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wire is already faulty. Intermittent signal. Works when it wants to. Also an annoying echo

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there Jay!

      We are sorry to hear about the experience you've had with your Turtle Beach Recon 200 Gen 2 Headset.

      Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 2 out of 5 stars

    Turtle Headset for ps5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that durable, didn’t last long. But when do headsets last longer than a year honestly. okay sound quality.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Nina,

      We’re sorry to hear that you've had some sort of inconvenience with your headset; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Thank you kindly! TurtleBeach

  • Rated 2 out of 5 stars

    Worked great at first

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if its the product or my son's fault but two weeks after purchase left ear stopped working

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Cathy!

      We are sorry to hear about the inconvenience you've had with the left speaker on your Turtle Beach Recon 200 Gen 2 not playing audio.

      Please reach out directly to our dedicated Support Team so they can assist with this. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you! TurtleBeach

  • Rated 1 out of 5 stars

    Look else where unless u want something works only

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality sound bad no go. Works ok but volume so low maybe just a bad one but only if ur budget low. I wouldn't recommend.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      We’re sorry to hear about your experience; however, please provide our Support Team with details about the inconveniences you've had so they can assist you with your Recon 200. They’re always happy to help with troubleshooting or replacement service as needed, and they can be reached right from the support section of the Turtle Beach website.

      Thank you and best regards! TurtleBeach

  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microphone stop working in less than 2 days i could hear but could Not talk back, absolutely trash for gaming especially warzone!

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning,

      We’re sorry to hear about this inconvenience; however, this does not sound normal! Please be aware that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed with any inconvenience you've had! We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach