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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1319 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the Recon 200 Gen 2 Gaming Headset's sound quality and comfort. Many appreciate the price, battery life, and compatibility with multiple devices. However, some customers have reported issues with the microphone and volume. A few have also mentioned experiencing an echo with their PS5.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,319 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Sounds great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, it does have a battery for that extra boost. And if not charges it still works but in regular settings. The sound sounds great I hook it to my phone at times when in bed to hear that theater sound.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Perfect for the house/gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice gift for Xmas. Son loves them. If you got a gamer, it’s a must have for them hiuse

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Would recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thet are comfortable for someone who wears glasses and the sound is nice but the only downfall is a humming noise when you turn them on and when they die there's a crack and it kinda hurts if you have the volume turned up

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Jonathan! We appreciate the feedback regarding your Turtle Beach Recon 200 Gen 2 Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. If you have any questions or concerns, please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    My gaming headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It only goes to about 40% volume it is very quiet but they are good have a good Mic and good transparency mode

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Asher! We are sorry to hear about the experience you've had with the volume level of your Turtle Beach Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Superior Sound and Easy to Use!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are being used on an Xbox Series X and they are great. The mic flips up for muting which means you don't have to try and toggle settings to mute yourself. The sound is great and there is even a Dolby Atmos app that I installed on the Xbox. When playing it resembles sounds as if they are really beside, behind and above you. They last 12 hours at a time so that is plenty in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Turtle Beach Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit so comfortably! The volume is beyonf good quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Gaming headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is better than average for its price. The only downside was the option to balance in game audio and game chat voices was not present. So you have to choose what you want to sacrifice while playing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great, little workarounds, solid price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall product is great, sounds good, cord is a little short for my liking but a headset extender isnt a bad idea either. Friends on Discord do say I sound a little quiet, but luckily discord has settings to mitigate. For the price its worth it for sure!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Price point with quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son needed a wired pair and these fit the quality and the price point perfectly. He reports they’re comfortable and his ears don’t get sweaty. He is happy with the sound quality for using with his Nintendo Switch and his laptop

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Turtle Beach gaming headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her new gaming headphones. She said they are comfortable and a great fit and great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Gaming Headset

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is a great value for the price. Good sound and nice fit. Overall, good product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Microphone

    Rated 4 out of 5 stars

    Headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great, i didnt pay much attention when purchasing it... this headset has to be charged in order for you to actually be able to speak to anyone. I found this out while trying to play fortnite with my boyfriends son, i could hear him but he couldnt hear me. Other than that, its a great headset!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good design

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First headset I actually bought by ever been a headset player but iam pleased with this one.its comfortable the sound is decent the ability to adjust the mic volume from the back is a plus I recommend for a first headset

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Best Buy Employee

    Rated 4 out of 5 stars

    Good Headphones

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are an easy plug-and play type. The sound is good for what it was needed for - Games and discord calls. It is not noise canceling, but that isn't a problem. They are also comfortable on the ears.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Gaming headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, I love the sound and they fit well with glasses. Great quality and a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Sound quality

    Rated 5 out of 5 stars

    Working Great on XBox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had it for 3 weeks now and it is the best headset he has owned by far. He uses them on his xbox and his nintendo switch and they work perfect on both. We have had a lot of issues with different headsets on xbox but these have been great! highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Husband loved them!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves it! The sound quality is beyond what we imagined, he has to keep one off in order to hear me at all. Has a strong bass and if I'm correct you can adjust all settings which is a feature he loved as well!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great. Bit tight in my opinion. Mic works great tho is small. Play CoDbo6 with friends and use it daily/nightly. Not bad for the price and I love the flip to mute feature. Got this headset because the no longer carried the HyperX Cloud Stinger that I loved and owned for years

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Turtle Beach Wired Headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, light weight, great quality for the price overall.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Smooth audio quiet mic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the audio that comes through the headphones; however, I've had reports that my mic is quiet even when turned all the way up in party chat

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

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