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Customer Ratings & Reviews

$59.99

Customer reviews

Rating 4.4 out of 5 stars with 1328 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the Recon 200 Gen 2 Gaming Headset's sound quality and comfort. Many appreciate the price, battery life, and compatibility with multiple devices. However, some customers have reported issues with the microphone and volume. A few have also mentioned experiencing an echo with their PS5.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,328 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Would recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thet are comfortable for someone who wears glasses and the sound is nice but the only downfall is a humming noise when you turn them on and when they die there's a crack and it kinda hurts if you have the volume turned up

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Jonathan! We appreciate the feedback regarding your Turtle Beach Recon 200 Gen 2 Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. If you have any questions or concerns, please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great pair of headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great! I just wish they had the Bluetooth capability, but other than that a great pair of headphones and the built-in mic is a great addition.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Worth every penny!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is great quality. Audio is good, mic is clear and not crackly. They are comfortable, love the adjustable aspect. Would def buy guy again!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Turtle Beach gaming headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her new gaming headphones. She said they are comfortable and a great fit and great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Best Buy Employee

    Rated 4 out of 5 stars

    Good Headphones

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] These headphones are an easy plug-and play type. The sound is good for what it was needed for - Games and discord calls. It is not noise canceling, but that isn't a problem. They are also comfortable on the ears.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Gaming headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, I love the sound and they fit well with glasses. Great quality and a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Microphone

    Rated 4 out of 5 stars

    Headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great, i didnt pay much attention when purchasing it... this headset has to be charged in order for you to actually be able to speak to anyone. I found this out while trying to play fortnite with my boyfriends son, i could hear him but he couldnt hear me. Other than that, its a great headset!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    QUALITY !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband is loving this headset! It does plug into his controller but also needs to be charged. The sound & mic quality gets noticeably reduced when battery is dying. He had an old headset with a long, foam mic on it & he can't believe the difference in volume & quality. He also has a very large head & wears them comfortably for hours. (Our order was never delivered and Best Buy was great about getting us a replacement)

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Price point with quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son needed a wired pair and these fit the quality and the price point perfectly. He reports they’re comfortable and his ears don’t get sweaty. He is happy with the sound quality for using with his Nintendo Switch and his laptop

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good design

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First headset I actually bought by ever been a headset player but iam pleased with this one.its comfortable the sound is decent the ability to adjust the mic volume from the back is a plus I recommend for a first headset

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    My gaming headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It only goes to about 40% volume it is very quiet but they are good have a good Mic and good transparency mode

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Asher! We are sorry to hear about the experience you've had with the volume level of your Turtle Beach Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Pros mentioned:
    Compatibility, Sound quality

    Rated 5 out of 5 stars

    Working Great on XBox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had it for 3 weeks now and it is the best headset he has owned by far. He uses them on his xbox and his nintendo switch and they work perfect on both. We have had a lot of issues with different headsets on xbox but these have been great! highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great fidelity for a low price..

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, my daughter loves them, I tried to get her the wireless one, but she prefers this since she also use them for school...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Turtle Beach Wired Headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, light weight, great quality for the price overall.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Husband loved them!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves it! The sound quality is beyond what we imagined, he has to keep one off in order to hear me at all. Has a strong bass and if I'm correct you can adjust all settings which is a feature he loved as well!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fits great ,sound is good, reasonably priced. mic is good.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Great quality for an affordable price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t really beat Turtle Beach headsets when it comes to price/quality. Excellent sound quality, and way cheaper than competitors. This is the third Turtle Beach headset I’ve bought over the years, not because any of them broke, but because I love the quality for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great. Mic control is good. The battery life is 12+ the only problem is the band is starting to get loose on the left side. Maybe a little more resistance and sturdiness on the ratchet would probably make this an awesome set.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Its alright for its price. Could be better.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe that they could be bit louder. And that bass boost isnt all that great. I understand that you get what you paid for. But! I bought Recon 70 turtle beach a while back... And those were cheaper than these. The Recon 70 just blew me away. Quality is good. But they do feel a little odd while wearing them. They dont really sit over your head all that well. It feels like your trying to pull down too much in order for the headset sit over your ear. Maybe my head is too big. Idk. Its okay. If your just starting from super cheap headset to an actual brand that is dedicated to making gaming headsets, in this case turtle beach. As for the charging light... from what i experienced it doesnt turn green when its fully charge. It just turns off. And the light isnt all that bright. The charging cable could be a bit longer too. But i do like that is a USB Type-C cable. Overall is good.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Turtle Beach Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t say enough about these turtle beach headsets. I had my first pair for about 6 to 8 years and they finally broke. I just now had to buy new ones and didn’t wanna go with the newer models because these ones were the best.

    I would recommend this to a friend