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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1319 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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87%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,319 reviews
  • Rated 4 out of 5 stars

    My gaming headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It only goes to about 40% volume it is very quiet but they are good have a good Mic and good transparency mode

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Asher! We are sorry to hear about the experience you've had with the volume level of your Turtle Beach Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 4 out of 5 stars

    Smooth audio quiet mic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the audio that comes through the headphones; however, I've had reports that my mic is quiet even when turned all the way up in party chat

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Gaming Headset

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is a great value for the price. Good sound and nice fit. Overall, good product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great. Bit tight in my opinion. Mic works great tho is small. Play CoDbo6 with friends and use it daily/nightly. Not bad for the price and I love the flip to mute feature. Got this headset because the no longer carried the HyperX Cloud Stinger that I loved and owned for years

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Superior Sound and Easy to Use!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are being used on an Xbox Series X and they are great. The mic flips up for muting which means you don't have to try and toggle settings to mute yourself. The sound is great and there is even a Dolby Atmos app that I installed on the Xbox. When playing it resembles sounds as if they are really beside, behind and above you. They last 12 hours at a time so that is plenty in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price point with quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son needed a wired pair and these fit the quality and the price point perfectly. He reports they’re comfortable and his ears don’t get sweaty. He is happy with the sound quality for using with his Nintendo Switch and his laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turtle on the beach

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves these!! He can listen to music and play his games. Sounds pretty good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this headphones randomly and thought they wouldn’t matter but they actually are good for gaming. I also like how you can control the volume of the audio and the audio for the mic. For me this is pretty solid for gaming headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is outlet go to and will always be our go to. Not overly priced. Great sound. Mic works will and durable. They last!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turtle Beach gaming headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her new gaming headphones. She said they are comfortable and a great fit and great sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good design

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First headset I actually bought by ever been a headset player but iam pleased with this one.its comfortable the sound is decent the ability to adjust the mic volume from the back is a plus I recommend for a first headset

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Good Headphones

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are an easy plug-and play type. The sound is good for what it was needed for - Games and discord calls. It is not noise canceling, but that isn't a problem. They are also comfortable on the ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Husband loved them!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves it! The sound quality is beyond what we imagined, he has to keep one off in order to hear me at all. Has a strong bass and if I'm correct you can adjust all settings which is a feature he loved as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    urtle Beach Recon 200 Gen 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Turtle Beach Recon 200 Gen 2 headset, and I've been quite impressed with its performance. The amplified audio delivers immersive sound, enhancing my gaming experience across various platforms. The bass boost feature adds depth, making in-game explosions and sound effects more impactful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turtle Beach Wired Headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, light weight, great quality for the price overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working Great on XBox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had it for 3 weeks now and it is the best headset he has owned by far. He uses them on his xbox and his nintendo switch and they work perfect on both. We have had a lot of issues with different headsets on xbox but these have been great! highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great, i didnt pay much attention when purchasing it... this headset has to be charged in order for you to actually be able to speak to anyone. I found this out while trying to play fortnite with my boyfriends son, i could hear him but he couldnt hear me. Other than that, its a great headset!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, I love the sound and they fit well with glasses. Great quality and a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming headset

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my younger brother to game and he loves them. Great for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    QUALITY !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband is loving this headset! It does plug into his controller but also needs to be charged. The sound & mic quality gets noticeably reduced when battery is dying. He had an old headset with a long, foam mic on it & he can't believe the difference in volume & quality. He also has a very large head & wears them comfortably for hours. (Our order was never delivered and Best Buy was great about getting us a replacement)

    I would recommend this to a friend
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