Customer Ratings & Reviews
- Model:
- TBS-6300-01
- SKU:
- 10917263
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers have good things to say about the Recon 200 Gen 2 Gaming Headset, particularly regarding its sound quality and comfort. Many appreciate the headset's compatibility with multiple devices, battery life, and reasonable price. Some users have reported issues with the microphone and volume, while a few have experienced echo issues with their PS5.
This summary was generated by AI based on customer reviews.
Ms
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Granddaughter is enjoying the headset to the fullest
I would recommend this to a friendGood headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great surround sound on headphones. Does it’s job.
I would recommend this to a friendNope
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst headphones ever. You either cannot hear out of them, or they cannot hear you out of them.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello!
We are sorry to hear about the experience you've had with your Turtle Beach Recon 200 Gen 2 Headset.
Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
Don’t consider
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy like ever it’s honestly a joke and you will rage quit due to lack of sound
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello! We are sorry to hear about the experience you've had with your Turtle Beach Recon 200 Gen 2 Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Trash
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a wired headset that you have to charge, I would rather much just buy a wireless headset at that point
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thank you for leaving your feedback.
The Recon 200 GEN 2 is a wired, powered headset. Some of its features require power in order to work properly. In order for those features to work, the headset would need to be powered by a power source of some sort.
Rather than tethering you to the console or another power source via a USB cable, we placed a rechargeable battery in the headset. This allows you to only have one connection to the console's controller, rather than two (one to the console, one to the controller).
With that being said, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Crappie headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound sucks i used them one time. They are so bad i gave them to my two year old.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Charles!
We are sorry to hear about the experience you've had with your Turtle Beach Recon 200 Gen 2 Headset.
Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
Excellent Sound and Soft as Butter
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did first test the 12 hour charge and in fact it exceeded 12 hours, so that’s nice. I also tried the passive ‘power off’ position and the head phones worked fine albeit at a much lower volume. So that does work but inspired me to ensure I keep the head phones charged to get that terrific power sound. The volume controls were positioned very ergonomically and intuitive. I did notice the clever style of the earpad sections to tilt ensured the phones will hug your head without pinching. The material used to make the pads is very smooth, no sweat and soft as butter. I played games for hours with no discomfort and often didn’t even feel the head phones on – so that is great. I also wear glasses and noticed how the glasses didn’t cause discomfort apparently due to the ‘dual foam’ design which I can attest actually works well. The ‘up’ move of the mic boom did mute the microphone as specified. Sound was great, I would not say superb sound, but at this price point I felt the audio was very realistic. I would highly recommend these head phones.
I would recommend this to a friendYou get what you pay for.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ehh. You get what you pay for. Audio isn’t very loud and other people has you sound muffled. Purchased on sale for $35 so can’t expect much.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 200 GEN 2. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for Christmas to surprise my son and let’s just say a week later all you can hear is static while talking on the mic and the sound goes in and out on the headset .
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello,
We’re sorry to hear about this inconvenience; however, please note that we have a dedicated Support Team available to provide assistance with any sort of issue you may have with your headset. That team is always happy to lend a helping hand under the manufacturer's warranty our products are sold with. That team can be reached right from the support section of the Turtle Beach website.
Best regards!
Horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received broken. I gifted it and had to return it after very disappointing
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Joe!
We are sorry to hear about the experience you've had purchasing a Turtle Beach Recon 200 Gen 2 Headset from BestBuy.
Please understand that we do not fulfil orders from other retailers, only purchases made directly on the Turtle Beach website.
If you have any questions or concerns, please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
Better out there
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this gift for my brother. Does not stop echoing. And doesn’t mute.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there Jacob!
We are sorry to hear about the experience you've had with your Turtle Beach Recon 200 Gen 2 Headset.
Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
Not your typical Turtle Beach quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very cheap plastic, you get what you pay for but I’m returning these because it did not work for my PC
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Manuel,
We’re sorry to hear about this inconvenience with your Recon 200 GEN 2 however, please allow us to assist you further as the headset can be used with PCs. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Didn’t work on my ps4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It did not work with my ps4 at all. I could hear but could not speak and be heard. Idk if it was this particular headset or across the board. Good luck
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thank you for leaving your feedback; however, this certainly does not sound normal & we are sorry to hear that you had this experience. Our Support Team is always happy to help as needed with troubleshooting and can also assist with replacement service if necessary. It'd be best to get in contact with them for assistance with your headset. They can be reached right from the support section of the Turtle Beach website via their contact form.
The team can also be contacted via Live Chat between 9:30 AM EST and 4:30 PM EST from Monday through Friday. That's available directly on the main Turtle Beach website. Keep an eye on the lower right hand corner of your browser window for the live chat icon when filling out the form or visiting another page on our site.
Best regards!
Turtle headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headset is not a good Alton. It’s very low in sound.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there Rafael!
We are sorry to hear about the inconvenience you've had with your Turtle Beach Recon 200 Gen 2 Headset volume.
Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
No good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible sound and the charge life is crap. Do not buy.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there!
We are sorry to hear about the experience you've had with your Turtle Beach Recon 200 Gen 2 Headset.
Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
Mic
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got them and didn’t work… so i had to return. Wish I had better things to say about it!
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Ariel,
We’re sorry to hear about your experience and appreciate your feedback; however, please know that we have a dedicated Support Team that would have been able to assist you with your headset. That team is always happy to help as needed with troubleshooting or replacement service if called for, and they can be reached right from the support section of the Turtle Beach website via their Contact Form.
Thank you and best regards!
Great sound a versatility.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Turtle Beach - Recon 200 Gen 2 is a great headset at a great price point. The improved ear cushions provide excellent comfort for extended use and are designed for gamers with glasses. The sound is great and they get super loud! This headset will work with anything that can take a 3.5 mm headphone cable which is awesome. Additionally, the Recon 200 is battery powered which helps it produce the big and boosted sound. When the battery runs out, you will still get sound but without the boost. Battery life is around 12 hours on a single charge. All the controls are located on the headset itself and includes a flip-to-mute feature. So no more fiddling with the inline mute switch or volume control. Overall, this headset is great. You get great sound, features, versatility and ease of use at an excellent price. You really can't go wrong here!
I would recommend this to a friendJunk
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No good junk peace of hit I tell you not even work out of the box compared to others this sucks
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hi Bill,
We’re sorry to hear that you encountered some sort of inconvenience with your Recon 200 GEN 2 headset.
Please be aware that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed if you're having any sort of negative experience or issue with your Recon 200 GEN 2. That team can be reached right from the support section of the Turtle Beach website and they are always happy to lend a helping hand.
Best regards!
Shortage issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cords are too vulnerable I got a short in the headset a week after purchase
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
We’re sorry to hear about this inconvenience; however, please allow us to assist you with a claim for your Recon 200 under the manufacturer's warranty that our products are sold with. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
Decent Sound
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Turtle Beach headset has some decent sound for a device in this price range. Nice bass that is not muddled unless you turn it way up (and sacrifice your hearing at that volume) and the mic does an above average job of picking up my voice during chat. Build quality is just average for this price point but the comfort while wearing for extended periods make up for that. It's not too heavy and I've had no problem having this on my head for up to eight hours. My only complaint is that it requires charging but is not wireless and that is uses a 3.5mm headphone jack rather than USB. Overall, a decent headset.
I would recommend this to a friend