48-Hour Flash SaleEnds Tuesday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $39.99
The comparable value price is $59.99

Customer reviews

Rating 4.4 out of 5 stars with 1319 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

87%
would recommend
to a friend

Customers are saying

Customers enjoy the Recon 200 Gen 2 Gaming Headset's sound quality and comfort. Many appreciate the price, battery life, and compatibility with multiple devices. However, some customers have reported issues with the microphone and volume. A few have also mentioned experiencing an echo with their PS5.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,319 of 1,319 reviews
  • Rated 5 out of 5 stars

    Interesting with headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the headphones, also help the video games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of the set up is through the program not necessarily the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent would definitely buy again!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound Quality Great, Durability...not so much

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my kid to use with his switch, he' 5 so he can be a little rough with things. This headset did not hold up, lasted maybe 6 months. The 3mm plug on the end loses connection and there is sound in only one ear now.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning,

      We’re sorry to hear about this inconvenience; however, our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.



      Best regards! TurtleBeach

  • Rated 3 out of 5 stars

    SandraB

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fine for what i use it for. Our wifi is no good so maybe it will be beyyer when that is better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my grandson, and he loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ,have had it for 2 weeks with no problems so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good until it last , only last 2 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was great until it stop working. the battery seems not to hold the charge. It started giving me problems right after the insurance warranty expired.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Got roasted

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got roasted for using these said i had that gas station mic

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Alex,

      Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 4 out of 5 stars

    Pretty Good Ps5 headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really good pair of headphones for PlayStation 5 gaming.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt sound great and the mic is too short too speak into it.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello!

      We are sorry to hear about the experience you've had with your Turtle Beach Recon 200 Gen 2.

      Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Echo waste of money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wished i would of known before buying that this mic had the worst echo ever! I needed a new but affordable headset and thinking they are from a good brand they would be good but ya avoid at all cost ! Or youll be the one guy everyone asks to mute your mic

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello there,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with the echo you described in your review. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thank you and best regards! TurtleBeach

  • Rated 1 out of 5 stars

    VERY BAD PRODUCT _ DON'T BUY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop to work after 31 days of purchase. Best Buy did not gave support and the manufacture never responded to the claims. NEVER BUY THIS !!!

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Antonio!

      We are sorry to hear about the experience you've had with your Turtle Beach Recon 200 Gen 2 Headset.

      Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed.

      We would never ignore a request for assistance, please make sure you're reaching out directly to our dedicated Support Team by using the support section of the Turtle Beach website, you will get a reply within 2 business days of submitting the form.

      Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Headset volume is great but

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset volume and bass soeakers are great if you want to listen to music but the "my" do not work... tried every nethod to get the mic to work with negative results... its ano go for me

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there Congo!

      We are sorry to hear about the inconvenience you've had with your Turtle Beach Recon 200 Gen 2.

      Please reach out directly to our dedicated Support Team so they can offer assistance. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Wouldnt buy again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst headset I've bought. Makes a terrible scream when it dies that everyone you're playing with can hear, and makes a static noise when charging. All on top of the fact it becomes painful to wear very quickly.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Kristin,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 200 as it should not make any sort of audible screech when its battery dies. Our team would be happy to look in to your other inconveniences as well. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thank you! TurtleBeach

  • Rated 1 out of 5 stars

    doesn’t work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One side doesn’t work, it works only on one side of the headphone

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there!

      We are sorry to hear about the inconvenience you've had with your Turtle Beach Recon 200 Gen 2 not playing audio through one speaker.

      Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Echo and far away

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried so many ways to fix it but still my friends tbey said j sound echoing or sometimes far away , or too low

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 200 GEN 2 and the inconveniences you've had with it. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thank you and best regards! TurtleBeach

  • Rated 1 out of 5 stars

    Sound went out on them

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t have them a month and the sound went out on them.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Greetings Charles,

      We’re sorry to hear about the experience you've had with your Recon 200 headset; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 1 out of 5 stars

    Terrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mic echos all the dang time and my friends hate my mic for this I already threw away the packaging and can’t get a refund.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there and sorry to hear about your experience with your headset's microphone; however, please allow our Support Team to assist you with your Recon 200. They’re always happy to assist with troubleshooting or lend a helping hand with replacement service if called for under your product's warranty. That dedicated Support Tea be reached right from the support section of the Turtle Beach website as needed.

      Thank you kindly and best regards! TurtleBeach