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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1327 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the Recon 200 Gen 2 Gaming Headset's sound quality and comfort. Many appreciate the price, battery life, and compatibility with multiple devices. However, some customers have reported issues with the microphone and volume. A few have also mentioned experiencing an echo with their PS5.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,327 reviews
  • Rated 5 out of 5 stars

    Turtle beach headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a cheaper headset and the amplifier for ps5 takes it up another level

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly. Just like it says. My son loves it. Uses it with his game systems.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, no problems as of now. Kids like them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great headset for gaming. I do find that I replace it about once a year. So buy the warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    AWESOME

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT HEADPHONES AND VERY COMFORTABLE. GREAT FOR GAMING

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact and effective

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it not only is it small md perfect but works like a charm . Perfect for my compact living too

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good while they lasted, but they didn't last.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones stopped working after one year and six months. I expected longer life out of a product at this cost.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Jeffrey! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headphones exactly what we needed! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them as a Christmas gift for my grandson. My grandson loves them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Head set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a little more time to start working than I thought it would.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great midrange headset.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for the price. The amplified hearing helps boost the lows in the areas that some basic headsets can not. It’s a great low-mid range headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turtle beach

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kids love these as they use them on both ps5 and Xbox series s

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re good but may confusing when firstly using these, other than that is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes it easy to allow others to watch TV while I’m in gaming mode

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming headsets

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered at my doorstep. Packaged well and functioning perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay cheap headset that is not that comfortable to wear. The earpieces are hard and hurt my ears so I do not use it a lot.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a good headset that wont break your pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset was a gift for my daughter. She has the ability to control the microphone volume and the sound balance is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice headsets

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this headsets, just plug them into the controller and good to go

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sounds good, microphone broke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good but microphone went out within a month.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there Water,

      We’re sorry to hear about this inconvenience with your Recon 200 GEN 2's microphone; however, please allow us to assist you with some troubleshooting or replacement service if necessary under the warranty our products are sold with. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach