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Customer Ratings & Reviews

Your price for this item is $30.99
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The comparable value price is $59.99

Customer reviews

Rating 4.4 out of 5 stars with 1311 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers appreciate the Recon 200 Gen 2 headset's sound quality, comfort, and compatibility with multiple devices. Many also praise its lightweight design and the value for the price. However, some users have reported issues with microphone functionality and volume levels. Improvements in these areas would enhance the overall user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,311 reviews
  • Rated 5 out of 5 stars

    Happy grandson!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made my grandsons day! Easy to order easy to pick up. prices right!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Can you hear me?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It randomly stopped working on my ps4. Works fine on my Xbox. When plugged into my ps4 I see the icon, but there’s no Audio transmitting through it; I can only hear. When I go into the audio settings on my PS to test the sound, it works fine, so idk.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning!

      We’re sorry to hear about this inconvenience; however, please allow us to assist you further so we can figure out what's going on here as this does not sound normal. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Thanks and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Boyfriend said it was great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my boyfriend to use with his ps5. He said it works great and he loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YIPPIE

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product will purchase again from this fine establishment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wired mic headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son needed for his Nintendo Switch. Got a good price at store. Easy set up / use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product ever !!! I highly recommend excellent noise control

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset but the microphone seems to pickup sound from headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fine for the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are not bad for the price. Found some cheaper ones on Amazon that worked better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super high quality!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Bought it as a presents and they love how it works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these, just remember to charge them or you'll be talking to no one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox 1 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son love it because he use it all the time and he love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality really good. Glad i purchases this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy with the purchase, got these for my son.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Would not buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset itself was fine however I kept having audio issues. My headset volume would bleed into the mic making everyone here my gameplay through the mic went through the audio settings could not find any issue. realized it might just be a faulty design so I exchanged these out for a different headset and have no issues now

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. in the future, please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Excellent gaming headset.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson picked these out for his Christmas present. He is really enjoying them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Purchase!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is awesome! Great buyer and very user friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset purchased it from Best Buy on sale can’t wait to see the results when my grandson open these I love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good good good good good good good good good good good

    I would recommend this to a friend
  • Cons mentioned:
    Microphone, Volume

    Rated 1 out of 5 stars

    Not your best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have barely over a month and are already having the same problem.The microphone isn’t working and the volume comes and goes

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Meljacks3,

      We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 3 out of 5 stars

    Turtle Beach Wired Headset

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    USB Cord is short. Sound is okay. Haven't had a chance to test out the MIC and how well it works.

    No, I would not recommend this to a friend