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Customer Ratings & Reviews

Your price for this item is $30.99
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The comparable value price is $59.99

Customer reviews

Rating 4.4 out of 5 stars with 1311 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers appreciate the Recon 200 Gen 2 headset's sound quality, comfort, and compatibility with multiple devices. Many also praise its lightweight design and the value for the price. However, some users have reported issues with microphone functionality and volume levels. Improvements in these areas would enhance the overall user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,311 reviews
  • Rated 5 out of 5 stars

    Good headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headset. just the charging is weird since it’s wired

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    What you would expect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio is okay. Mic is bad, when in a party people can hear themselves and background noise.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Manny!

      We are sorry to hear about the experience you've had with your Turtle Beach Recon 200 Gen 2 microphone.

      Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product fir use with home PC fir teleconferences.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for budget

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There alright. Have issues connecting to chat on some games on my xbox. Hurt ears after to long of use

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Matt!

      We are sorry to hear about the experience you've had with your Turtle Beach Recon 200 Gen 2 Headset when chatting on Xbox.

      Due to the wide variations in head sizes and shapes, it's not possible to design a one-size-fits-all headset that will fit absolutely 100% of all users. However, we consistently provide a comfortable fit for the overwhelming majority of our customers. Please bear in mind that your headset will break in over time, which should result in a better fit after you've used it for a while.

      Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them for my son. He really likes them alot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great turtle beach is a great brand never had issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great headset works great with Xbox One!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gamer Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas present for my son. He loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality of headphones , that all of my kids use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Turtle Beach Recon 200 Gen2

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but sounds off and kinda expensive for the asking price not worth it if there is some thing better.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Amparo!

      We are sorry to hear about the inconvenience you've had with your Turtle Beach Recon 200 Gen 2 headset.

      Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Best Regards! TurtleBeach

  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones work perfectly, everything worked out fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for the points

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reviewing for the points!!! Thanks Best Buy!!!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just okay.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best sound quality. Not a terrible product for the cheap price though.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Jared!

      We appreciate the feedback regarding your Turtle Beach Recon 200 Gen 2 Headset.

      If you have any questions or concerns, please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 3 out of 5 stars

    Get what you pay for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had high expectations, but fell short. Maybe it was a defective product but the one I got had a mic piece that stopped working after just 1 day. This was disappointing and I returned it.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello TechieGuy15,

      We’re sorry to hear about this; however, please know that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Thanks! TurtleBeach

  • Rated 3 out of 5 stars

    Great starter headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theyre okay but they tend to echo a lot and it drives people i game with crazy

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there Tyler!

      We are sorry to hear about the inconvenience you've had with echo on your Turtle Beach Recon 200 Gen 2.

      Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 3 out of 5 stars

    You’ll get better sound elsewhere.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just spend the extra money. The main selling point on these is the specific bass boost and it’s honestly garbage. At least I got them on sale and didn't pay full price.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there Shafer,

      Thank you for leaving your feedback; however, have you reached out to our Support Team for assistance with your headset? If not, please take the time to get in touch with that team. Our Support Team is always happy to help as needed with troubleshooting or replacement service if necessary, and they can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for value sound is really good fit is snug on my hear

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Thanks for taking the time to leave your feedback! Please bear in mind that the headset should break in over time, which can result in a better fit after you've used it for some time. TurtleBeach

  • Rated 3 out of 5 stars

    So So

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son says there is a echo at times when he is talking to friends

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there!

      We are sorry to hear about the inconvenience you've had with your Turtle Beach Recon 200 Gen 2 Headset.

      Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 3 out of 5 stars

    Ok headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While in partys my game is heard and i eco too. So its ok when im in game char but partys its not a good choice

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning Paul,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your headset. They can be reached right from the support section of the Turtle Beach website as needed.

      Thank you and best regards! TurtleBeach

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a different version of Turtle Beach headset that quit working. After charging, the kids like this one better.

    I would recommend this to a friend