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Customer Ratings & Reviews

Your price for this item is $30.99
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The comparable value price is $59.99

Customer reviews

Rating 4.4 out of 5 stars with 1311 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers appreciate the Recon 200 Gen 2 headset's sound quality, comfort, and compatibility with multiple devices. Many also praise its lightweight design and the value for the price. However, some users have reported issues with microphone functionality and volume levels. Improvements in these areas would enhance the overall user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,311 reviews
  • Rated 3 out of 5 stars

    Okay quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wired for a couple weeks then got a shortage and I had to return them.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Casey,

      We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 2 out of 5 stars

    It works, but not great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a headset, and it works. Wasn’t a fan that being wireless you still have to plug into the controller though. Battery is okay but not great and the Mic isn’t much better, I don’t get allot of positive feedback on the volume others hear me.(and it’s not a settings problem) I feel in general turtle beach is not what they used to be and I think this will be my last headset from them.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Thanks for your feedback. The Recon 200 is a wired, powered headset; and can only function with its cable connected to a device & its battery has been charged. The headset is powered in order to allow several of its features (ex. Built In Mic Monitor) to work properly.

      We're not sure what you mean when you refer to the headset as a wireless device. With that being said, our Support Team would be happy to assist you with some troubleshooting to clear up the inconveniences you're having. They can also assist with replacement service if necessary as well. That team can be contacted via their Live Chat service or Support Form on the main Turtle Beach website. TurtleBeach

  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for single player use, but i get complaints that it has echoes or is to quiet all the time.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning,

      Thank you for leaving your feedback; however, please allow our Support Team to assist you with your headset's microphone and its outbound audio. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Nice headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for our son with his Xbox. Plugs right into controller.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Smart Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking at the options this was good buy for the price. Works great!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a great headset. Terrible microphone quality and not comfortable

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Carson! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Thumbs up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the same ones twice but I feel like this is a new model and the sound is a little more clear!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not for docked Switch

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was great, aside from the mic picking up everything and creating a bit of white noise. The drawback for me was not being able to use the mic with the Nintendo Switch docked. Per the instruction manual, handheld only. Didn’t believe it, but it’s true.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    DASOT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable earpieces, clear microphone, easy to move microphone piece. Happy to have it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    W product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds good just a little pricey. W over all...

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming !!! They are really cool because you can use them for all formats

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great budget gaming headset!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Turtle Beach 200 recon headset is a great budget headset that does everything a gamer needs, without a high price tag! Out of the box they are ready to go, and are immediately compatible with all the big gaming systems, including PCs! They have some charge to them out of the box--mine lasted about 4 hours before needing to be charged again (like most battery powered devices with a rechargeable battery it's a very good idea to run the battery completely dry, then charge it fully before using it again). One of the reasons these aren't as expensive is there aren't many bells and whistles to them. They play sound very well, and have a microphone that works well and is easy to hear for other gamers you're playing with. A choice I actually prefer over 'touch' controls is the controls for these are 'dials' or buttons built straight into the headset. I actually like this over 'touch' controls, as those can be very tricky to control at times. The headset itself is fairly durable, and fits over glasses very well. It's large (which is great for me since I have a large head) but not very heavy, so they can be worn for a long time before any discomfort is noticed. It is an inexpensive headset, however, so that probably accounts for not being as heavy. It also doesn't 'hold' sound very well--meaning people in the same room with you will likely hear whatever you're listening to, particularly if it's loud. It's not terrible, but it is definitely noticeable (my wife could hear it in our bedroom when I was playing a game in the living room--she said it sounded like someone was listening to music at a very low volume). With a price tag like this those sorts of things are to be expected, and certainly aren't a deal-breaker. The fact that these headphones do the job they're designed to do very well, and at a price that won't break the bank makes them very easy to recommend!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cord too short

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This didn't work for my computer, since my front audio port is a single 3.5mm jack. However, the cord is so short that you can't barely move. Even if I plugged it into a controller i doubt I'd have had much flexibility in sitting comfortably.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Viyu,

      Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 3 out of 5 stars

    Not the best at best buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be a better mic for the money if ya get loud it isnt very clear.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning!

      We’re sorry to hear that you've had an inconvenience with your Recon 200 GEN 2; however, please allow us to assist you further by reaching out to our Support Team with a bit more detail about the experience you've had. Our Support Team is always happy to help as needed with troubleshooting or further warranty service if necessary, and they can be reached right from the support section of the Turtle Beach website.

      Thank you & best regards! TurtleBeach

  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable with glasses but there was a prominent echo with my ps5

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Zelda,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 200 headset and the echo you made mention of. Our Support Team always happy to help, and they can be reached right from the support section of the Turtle Beach website as needed.

      Thank you and best regards! TurtleBeach

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphone work really well, and i paid a good price for it as well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has gone through many headsets, non of which last very long. This one is just okay.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bomb!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best wire headphones I’ve had! I would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good item

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Very light on the ears... for the price was a great find

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    gamer head phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These head phone are great for online gaming and the price is great

    I would recommend this to a friend