Customer Ratings & Reviews
- Model:
- TBS-6300-01
- |
- SKU:
- 6474477
Customer reviews
Rating 4.4 out of 5 stars with 1311 reviews
(1,311 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Recon 200 Gen 2 headset's sound quality, comfort, and compatibility with multiple devices. Many also praise its lightweight design and the value for the price. However, some users have reported issues with microphone functionality and volume levels. Improvements in these areas would enhance the overall user experience.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Ok entry headset
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headset lags during game play. Microphone position can be inconvenient.
This review is from Turtle Beach - Recon 200 Gen 2 Powered Over-Ear Gaming Headset for Xbox Series X|S, Xbox One, PS5, PS4, PC & Mobile - White
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Terence! We are sorry to hear about the experience you've had with your Turtle Beach Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Rated 3 out of 5 stars
Game Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Issues with sound quality and slot of static… don’t know what the issue was
This review is from Turtle Beach - Recon 200 Gen 2 Powered Over-Ear Gaming Headset for Xbox Series X|S, Xbox One, PS5, PS4, PC & Mobile - White
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning June,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 200. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Legit i like it , sound is perfect no problem, great for gaming
I would recommend this to a friend - Pros mentioned:Comfort
Rated 5 out of 5 stars
Gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gave this headset as a gift and it was a very comfortable!
I would recommend this to a friend Rated 4 out of 5 stars
Mic Could Be Better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like turtle beaches. They are not the most well made headsets, but they have improved over the years. The game chat volume setting is amazing. The fact that other headsets don’t have that is a shame. The only thing that suffers is the mic quality, it could be better.
I would recommend this to a friendRated 3 out of 5 stars
Gaming headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones but bought for grandkids so didn't like that they had to be charged.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work well. Good sound quality. The mic has decent
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Upgrade from recon 70
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgrade headset from recon 70. Did not buy insurance
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit the bill for everything i needed. Great quality
I would recommend this to a friend - Cons mentioned:Microphone
Rated 1 out of 5 stars
Echo co co co
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a pair and had an echo out of the box. The power switch doesn’t work and tilting the mic up doesn’t mute. Unfortunately wasn’t able to return in 15 days for the return policy.
This review is from Turtle Beach - Recon 200 Gen 2 Powered Over-Ear Gaming Headset for Xbox Series X|S, Xbox One, PS5, PS4, PC & Mobile - White
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 200 GEN 2. The headset is equipped with a Microphone Monitoring feature, and we'd like to ensure that's not the "echo" you're referring to. The headset's microphone should also mute without issue when the headset's mic is rotated up to the mute position, so what you've described here is strange. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
Rated 2 out of 5 stars
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good. Could hardly hear anything. I took back and upgraded. Spend a little more to get the better set. Pock whats going to fit your needs.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Glenn!
We are sorry to hear about the experience you've had with your Turtle Beach Recon 200 Gen 2.
Please know that our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Rated 2 out of 5 stars
Low Quality Microphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound comes through the headset just fine, but feedback from others is that hearing me is tough. Even maxing the microphone volume, they say it sounds like I'm far, far away from the microphone. Would not purchase again.
This review is from Turtle Beach - Recon 200 Gen 2 Powered Over-Ear Gaming Headset for Xbox Series X|S, Xbox One, PS5, PS4, PC & Mobile - White
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Adam,
We’re sorry to hear about this inconvenience with your Recon 200 GEN 2 and its microphone; however, please allow us to assist you further with what you described here. Our Support Team is always happy to help as needed with troubleshooting or warranty replacement service if called for, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Rated 3 out of 5 stars
So so?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought they would be better. Can barely hear anything
This review is from Turtle Beach - Recon 200 Gen 2 Powered Over-Ear Gaming Headset for Xbox Series X|S, Xbox One, PS5, PS4, PC & Mobile - White
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 200 GEN 2. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thanks!
Rated 2 out of 5 stars
Wouldnt recommend
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microphone echoes endlessly in parties and groupchats. If youre not factoring that in, its a average headset. Not sure if it’s worth the price.
This review is from Turtle Beach - Recon 200 Gen 2 Powered Over-Ear Gaming Headset for Xbox Series X|S, Xbox One, PS5, PS4, PC & Mobile - White
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there Kobe!
We are sorry to hear about the inconvenience you've had with your Turtle Beach Recon 200 Gen 2 microphone.
Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
Rated 2 out of 5 stars
Mid for my liking
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to explain why im not a fan of these. Noice cancelling is decent but the treble seems high which makes for difficult to hear at medium to high volume.
This review is from Turtle Beach - Recon 200 Gen 2 Powered Over-Ear Gaming Headset for Xbox Series X|S, Xbox One, PS5, PS4, PC & Mobile - White
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Topher!
We are sorry to hear about the inconvenience you've had with the audio on your Turtle Beach Recon 200 Gen 2 headset at medium to high volume levels.
Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you!
Rated 1 out of 5 stars
Turtle Beach Wired Headphone (XBOX)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for about a couple hours and then never worked again , great for price but terrible in usability
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Jordan! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Rated 2 out of 5 stars
Decent
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent headset. Stopped working for me after about a year. I didn't even use it much.
This review is from Turtle Beach - Recon 200 Gen 2 Powered Over-Ear Gaming Headset for Xbox Series X|S, Xbox One, PS5, PS4, PC & Mobile - White
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Kevin!
We are sorry to hear about the experience you've had with your Turtle Beach Recon 200 Gen 2 Headset.
Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
Rated 2 out of 5 stars
Not worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After taking them out of box and trying them on and using them they were not what we expected they were Very staticky
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello!
We are sorry to hear about the experience you've had with your Turtle Beach Recon 200 Gen 2 Headset.
Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
Rated 2 out of 5 stars
Too tight
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return because they were uncomfortably tight on the widest setting. I felt like I was one wrong movement from breaking them.
This review is from Turtle Beach - Recon 200 Gen 2 Powered Over-Ear Gaming Headset for Xbox Series X|S, Xbox One, PS5, PS4, PC & Mobile - White
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello!
We are sorry to hear about the inconvenience you've had with the fit of your Turtle Beach Recon 200 Gen 2 headset.
We get very few complaints about sizing or comfort issues. Due to the wide variations in head sizes and shapes, it's not possible to design a one-size-fits-all headset that will fit absolutely 100% of all users. However, we consistently provide a comfortable fit for the overwhelming majority of our customers. Please bear in mind that your headset will break in over time, which should result in a better fit after you've used it for a while.
If you have any questions or concerns, please reach out directly to our dedicated Support Team. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you!
Rated 1 out of 5 stars
don't waste your money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 2 months of limited usage (2 hrs on weekends only) right side speaker stop working. I used original box and package to keep headphones safe. they looks like brand new, but just stop working. not recommended at all.
This review is from Turtle Beach - Recon 200 Gen 2 Powered Over-Ear Gaming Headset for Xbox Series X|S, Xbox One, PS5, PS4, PC & Mobile - White
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Chris! We are sorry to hear about the experience you've had with your Turtle Beach Recon 200 Gen 2 Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!










