Customer Ratings & Reviews
- Model:
- TBS-6300-01
- SKU:
- 6474477
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Recon 200 Gen 2 headset's sound quality, comfort, and compatibility with multiple devices. Many also praise its lightweight design and the value for the price. However, some users have reported issues with microphone functionality and volume levels. Improvements in these areas would enhance the overall user experience.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Microphone
Be extra gentle.....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mic broke within a week. Still looks fine just doesn't work....
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Lawrence! We are sorry to hear about the experience you've had with the microphone on your Turtle Beach Recon 200 Gen 2 Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Quality Gaming Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a xmas gift for my child. I love how it can be used with different gaming platforms and the ear pads are comfortable for those long days and nights of gaming.
I would recommend this to a friendIssues with echoing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have not figured out why this headset echos. Have attempted to adjust the audio settings but still no luck. Back to using the 20$ pair of astros over this set.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Jessica,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 200 GEN 2 so they can gather more details about the echo you made mention of and assist you in getting that cleared up via troubleshooting. That team can also assist with replacement service if necessary. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
- Cons mentioned:Microphone
Trash
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brand new, mic didn’t work and wire was sensitive in the controller port. Cheap price but still a waste the and padding sucks.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Robert,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your headset. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
WORST PURCHASE EVER
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Iwish we could give ZERO stars! Purchased these because my go to pair gave out on me and i needed something quick and cheap till payday. WORST MISTAKE EVER!!! DO NOT BUY!!! The whole thing never worked and my friends could only hear static and echoes from me. Not worth the headache
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Diana! We are sorry to hear about the experience you've had with your Turtle Beach Recon 200 Gen 2 Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Could be better
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wire is already faulty. Intermittent signal. Works when it wants to. Also an annoying echo
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there Jay!
We are sorry to hear about the experience you've had with your Turtle Beach Recon 200 Gen 2 Headset.
Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
Mic didn't work consistently.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mic didn't work consistently. Others reported they heard distortions and small echoes. The sound was okay with distortion in deeper bass. Perhaps a crossed wire? Returned less than 30 days.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Ascetics,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 200. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
Worked great at first
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if its the product or my son's fault but two weeks after purchase left ear stopped working
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Cathy!
We are sorry to hear about the inconvenience you've had with the left speaker on your Turtle Beach Recon 200 Gen 2 not playing audio.
Please reach out directly to our dedicated Support Team so they can assist with this. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you!
Trash
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage huge amounts of reverb can’t hear anyone else.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Andrew! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Turtle Headset for ps5
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not that durable, didn’t last long. But when do headsets last longer than a year honestly. okay sound quality.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Nina,
We’re sorry to hear that you've had some sort of inconvenience with your headset; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Thank you kindly!
Works amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got them for my boyfriend for Christmas and was lost on where to buy them since there are so many. In store someone helped me close a good but more affordable option for a headset and i ordered online
I would recommend this to a friend- Cons mentioned:Volume
Look else where unless u want something works only
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality sound bad no go. Works ok but volume so low maybe just a bad one but only if ur budget low. I wouldn't recommend.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .We’re sorry to hear about your experience; however, please provide our Support Team with details about the inconveniences you've had so they can assist you with your Recon 200. They’re always happy to help with troubleshooting or replacement service as needed, and they can be reached right from the support section of the Turtle Beach website.
Thank you and best regards!
Not worth it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microphone stop working in less than 2 days i could hear but could Not talk back, absolutely trash for gaming especially warzone!
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
We’re sorry to hear about this inconvenience; however, this does not sound normal! Please be aware that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed with any inconvenience you've had! We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Trash
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage this broke the first day my son used it he plugged it in and when tried pullingig out the port the jack broke off in the tablet.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning Geoff,
We’re sorry to hear that your headset is damaged; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’d suggest reaching out to them for assistance as they are always happy to help. That team can be reached right from the Turtle Beach website via the Contact Form listed there.
Best regards!
Horrible pair of headphones.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible audio quality Horrible mic quality its genuinely the worst pair of headphones ive personally ever bought They're only use is to fix a wobbly chair
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Rachel! We are sorry to hear about the experience you've had with your Turtle Beach Recon 200 Gen 2 Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Children’s headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There was nothing indicating this is meant for children, but it should. Way too tight on top of the head for any grown adult.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thanks for your feedback!
We get very few complaints about sizing or comfort issues. Due to the wide variations in head sizes and shapes, it's not possible to design a one-size-fits-all headset that will fit absolutely 100% of all users, adult or child. However, we consistently provide a comfortable fit for the overwhelming majority of our customers. Please bear in mind that your headset will break in over time, which should result in a better fit after you've used it for a while.
If you have any questions or concerns, please take the time to contact our Support Team via their Contact Form on the main Turtle Beach website. They're always happy to lend a helping hand as needed.
Thank you and have a wonderful day!
Cheap
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate these things. they are cheap which is great but they break so easily. Buy the warranty
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
We’re sorry to hear about your experience; however please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
I’d pass on these
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t last 2 months. Started making a static sound while being used but was past the return window. Go figure.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Danielle,
We’re sorry to hear about this inconvenience you've had with your Recon 200 GEN 2; however, please note that while Best Buy's own return period may have ended, our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Incompatible*
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stated on the box that it was compatible with PC but it require a separately sold adapter from their company. Also the headphones do not adjust well so it becomes uncomfortable to wear for any time longer that 30 minutes
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there Jared!
We are sorry to hear about the inconvenience you've had with your Turtle Beach Recon 200 Gen 2 Headset.
Due to the wide variations in head sizes and shapes, it's not possible to design a one-size-fits-all headset that will fit absolutely 100% of all users. However, we consistently provide a comfortable fit for the overwhelming majority of our customers. Please bear in mind that your headset will break in over time, which should result in a better fit after you've used it for a while.
Also, please understand that the Recon 200 Gen 2 is compatible with anything that has a standard 3.5mm jack, many PCs include a single 3.5mm headset jack, if you PC does NOT have one then a splitter cable is required.
The splitter cable is not a proprietary Turtle Beach product.
If you have any questions or concerns, please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
- Cons mentioned:Echo
Echo really bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gives a bad echo ever since I first opened it I would like a refund
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there Jeremy,
We’re sorry to hear about this inconvenience with your Recon 200 GEN 2; however, please allow us to assist you further so we can clear this up for you or assist with a replacement under your warranty with us. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
If you are solely interested in a refund, please reach out directly to the Best Buy Customer Service team and they can look in to that for you.
Best regards!