Customer Ratings & Reviews
- Model:
- TBS-6300-01
- SKU:
- 6474477
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Recon 200 Gen 2 headset's sound quality, comfort, and compatibility with multiple devices. Many also praise its lightweight design and the value for the price. However, some users have reported issues with microphone functionality and volume levels. Improvements in these areas would enhance the overall user experience.
This summary was generated by AI based on customer reviews.
You get what you pay for.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ehh. You get what you pay for. Audio isn’t very loud and other people has you sound muffled. Purchased on sale for $35 so can’t expect much.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 200 GEN 2. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for Christmas to surprise my son and let’s just say a week later all you can hear is static while talking on the mic and the sound goes in and out on the headset .
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello,
We’re sorry to hear about this inconvenience; however, please note that we have a dedicated Support Team available to provide assistance with any sort of issue you may have with your headset. That team is always happy to lend a helping hand under the manufacturer's warranty our products are sold with. That team can be reached right from the support section of the Turtle Beach website.
Best regards!
Horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received broken. I gifted it and had to return it after very disappointing
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Joe!
We are sorry to hear about the experience you've had purchasing a Turtle Beach Recon 200 Gen 2 Headset from BestBuy.
Please understand that we do not fulfil orders from other retailers, only purchases made directly on the Turtle Beach website.
If you have any questions or concerns, please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
Better out there
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this gift for my brother. Does not stop echoing. And doesn’t mute.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there Jacob!
We are sorry to hear about the experience you've had with your Turtle Beach Recon 200 Gen 2 Headset.
Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
Not your typical Turtle Beach quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very cheap plastic, you get what you pay for but I’m returning these because it did not work for my PC
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Manuel,
We’re sorry to hear about this inconvenience with your Recon 200 GEN 2 however, please allow us to assist you further as the headset can be used with PCs. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Didn’t work on my ps4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It did not work with my ps4 at all. I could hear but could not speak and be heard. Idk if it was this particular headset or across the board. Good luck
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thank you for leaving your feedback; however, this certainly does not sound normal & we are sorry to hear that you had this experience. Our Support Team is always happy to help as needed with troubleshooting and can also assist with replacement service if necessary. It'd be best to get in contact with them for assistance with your headset. They can be reached right from the support section of the Turtle Beach website via their contact form.
The team can also be contacted via Live Chat between 9:30 AM EST and 4:30 PM EST from Monday through Friday. That's available directly on the main Turtle Beach website. Keep an eye on the lower right hand corner of your browser window for the live chat icon when filling out the form or visiting another page on our site.
Best regards!
Turtle headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headset is not a good Alton. It’s very low in sound.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there Rafael!
We are sorry to hear about the inconvenience you've had with your Turtle Beach Recon 200 Gen 2 Headset volume.
Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
No good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible sound and the charge life is crap. Do not buy.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there!
We are sorry to hear about the experience you've had with your Turtle Beach Recon 200 Gen 2 Headset.
Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
Mic
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got them and didn’t work… so i had to return. Wish I had better things to say about it!
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Ariel,
We’re sorry to hear about your experience and appreciate your feedback; however, please know that we have a dedicated Support Team that would have been able to assist you with your headset. That team is always happy to help as needed with troubleshooting or replacement service if called for, and they can be reached right from the support section of the Turtle Beach website via their Contact Form.
Thank you and best regards!
- Pros mentioned:Battery life, Comfort, Sound quality
Great sound a versatility.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Turtle Beach - Recon 200 Gen 2 is a great headset at a great price point. The improved ear cushions provide excellent comfort for extended use and are designed for gamers with glasses. The sound is great and they get super loud! This headset will work with anything that can take a 3.5 mm headphone cable which is awesome. Additionally, the Recon 200 is battery powered which helps it produce the big and boosted sound. When the battery runs out, you will still get sound but without the boost. Battery life is around 12 hours on a single charge. All the controls are located on the headset itself and includes a flip-to-mute feature. So no more fiddling with the inline mute switch or volume control. Overall, this headset is great. You get great sound, features, versatility and ease of use at an excellent price. You really can't go wrong here!
I would recommend this to a friend Junk
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No good junk peace of hit I tell you not even work out of the box compared to others this sucks
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hi Bill,
We’re sorry to hear that you encountered some sort of inconvenience with your Recon 200 GEN 2 headset.
Please be aware that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed if you're having any sort of negative experience or issue with your Recon 200 GEN 2. That team can be reached right from the support section of the Turtle Beach website and they are always happy to lend a helping hand.
Best regards!
Shortage issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cords are too vulnerable I got a short in the headset a week after purchase
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
We’re sorry to hear about this inconvenience; however, please allow us to assist you with a claim for your Recon 200 under the manufacturer's warranty that our products are sold with. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
turtle beach game headset
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they quit working waste of money do not buy this brand
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thanks for your feedback, and we are sorry to hear that you have encountered an inconvenience with your Recon 200 GEN 2. Our products are each sold with a manufacturer's warranty and we have a dedicated Support Team that is always happy to lend a helping hand to our customers as needed. That team can be reached right from the support section of the Turtle Beach website.
Thank you and have a wonderful day!
- Pros mentioned:Comfort, Sound quality
Decent Sound
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Turtle Beach headset has some decent sound for a device in this price range. Nice bass that is not muddled unless you turn it way up (and sacrifice your hearing at that volume) and the mic does an above average job of picking up my voice during chat. Build quality is just average for this price point but the comfort while wearing for extended periods make up for that. It's not too heavy and I've had no problem having this on my head for up to eight hours. My only complaint is that it requires charging but is not wireless and that is uses a 3.5mm headphone jack rather than USB. Overall, a decent headset.
I would recommend this to a friend gift item no rating
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can not say anything about this Product because it was a gift for a kid.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello,
Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
- Pros mentioned:Battery life, Sound quality
No Complaints so far
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I do not have any complaints about this headset. Comfort - They fit well and are light weight. The ear pads do not pinch or bunch on my ears like my old ones did. The headphone volume, mic volume, and system selector is on the back of the left ear so that makes everything centrally located. The mic can be flipped up easily as well when it's not needed. Performance - It's been great so far. I have been using it straight out of the box and have put about 5-6 hours on them. I still haven't had to charge the batteries and haven't had any issues. The sound quality is good and I haven't had anyone complain about not being able to hear me. I can even hear myself breath when it's dead silent. Overall - 5 Stars so far.
I would recommend this to a friend Given Away
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product given as a gift. I can not review or rate for this reason.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thank you for leaving your feedback. However, despite your comments, you submitted a low rating for this product.
Is there anything in particular that we are able to assist you or the gift recipient with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Not worth it I’m
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work well on my Xbox series S. Other players could not hear me on party chat.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thank you for leaving your feedback and we're sorry to hear you encountered an inconvenience with your headset's microphone. Our dedicated Support Team is available to assist you with troubleshooting or replacement service as needed under the warranty our products are sold with. They'd be happy to assist you in clearing this up.
That team can be reached directly from the main Turtle Beach website via their Contact Form or Live Chat service.
Best regards!
Echo echo echo echo annoying yeah my friends did t
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst headset I've ever owned do not but for a ps5
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 200 GEN 2 as it should not be echoing to your friends. We’re always happy to help when it comes to troubleshooting or warranty replacement service, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
Twss
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not comfortable, grips your head so tight ….twss -__-
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thanks for your feedback Kareem! Please bear in mind that your headset will break in over time, which should result in a better fit after you've used it for a while.
As a heads up; please know that due to the wide variations in head sizes and shapes, it's not possible to design a one-size-fits-all headset that will fit absolutely 100% of all users. However, we consistently provide a comfortable fit for the overwhelming majority of our customers.
However, if you feel as if you're in need of assistance with your headset; please be sure to reach out directly to our dedicated Support Team. They will happily assist as needed.