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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1327 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the Recon 200 Gen 2 Gaming Headset's sound quality and comfort. Many appreciate the price, battery life, and compatibility with multiple devices. However, some customers have reported issues with the microphone and volume. A few have also mentioned experiencing an echo with their PS5.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,327 reviews
  • Rated 5 out of 5 stars

    Best Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great headset! amazing surround sound. Best headset ive had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turtle Beach Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend loves to game, and he loved getting this headset to improve his gaming experience. Was received with no damage and was delivered on time. It was a worthy purchase!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Just okay

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality sound… poor durability… this is one of many pairs and the usually only last a year.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there!

      We are sorry to hear about the inconvenience you've had with your Turtle Beach Recon 200 Gen 2 Headset.

      Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Headphones that work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for what it is. Works. Makes sounds. Not too bad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her new gaming headset. She asked for these for her birthday last year. They are still going strong

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Christmas Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son to use for his Xbox. He picked it out from all the other options I gave him and absolutely loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Gets the job done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an emergency buy. Compared to the wireless turtle beaches...took tlsome time to acclimate, but they are decent

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Turtle headset with mic.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would've given a 5 star only issue is you have to charge via isb cable to get the mic to work. Makes it a bit less useful. But still nice speakers and soft headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 2 out of 5 stars

    Alright

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic is not good. Sound is fine and comfortable but the mic is not good at all

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning Tyler,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 200 GEN 2's microphone. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thank you and best regards! TurtleBeach

  • Rated 5 out of 5 stars

    Great headset.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson bought this headset with his Birthday money. It was so hard for him to spend so much of his own money but he Loves this headset!!

    I would recommend this to a friend
  • Cons mentioned:
    Microphone

    Rated 2 out of 5 stars

    Low grade cheap headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to use with my xbox, the mic is too short and my friends will randomly get feed back echo from me. The headset also fits a little too tight even after adjusting. Fyi you get what you pay for. Id recommend going for a higher tier headset and save urself the troubles

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello! We are sorry to hear about the experience you've had with your Turtle Beach Recon 200 Gen 2 Headset. Due to the wide variations in head sizes and shapes, it's not possible to design a one-size-fits-all headset that will fit absolutely 100% of all users. However, we consistently provide a comfortable fit for the overwhelming majority of our customers. Please bear in mind that your headset will break in over time, which should result in a better fit after you've used it for a while. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand with the feedback. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 4 out of 5 stars

    Not for everybody

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased them as a gift for Christmas. They are great however compared to other brands the sound isn’t the best

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Its decent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok not that good and not that bad but its decent for the decently low price that they give it

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hi Bobb,

      Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Mic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mic that gets the job done. Echos a little bit.overall it’s a decent mic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value. Amazing headset for the price point. Hard to beat turtle beach

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the volume was a bit louder but other than that they are comfortable and convenient

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Work great

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] They are very nice especially if you dont wanna spend 150 dollars on a pair of gaming headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Teenage gamer approved

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves these for his gaming adventures with his friends

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    ok product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great quality - works well - only downside that you have to charge it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Not the best choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That price is not bad, but quality… sound not the best, micro is bad

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Denis!

      We are sorry to hear about the experience you've had with your Turtle Beach Recon 200 Gen 2 microphone.

      Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach