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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1321 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the Recon 200 Gen 2 Gaming Headset's sound quality and comfort. Many appreciate the price, battery life, and compatibility with multiple devices. However, some customers have reported issues with the microphone and volume. A few have also mentioned experiencing an echo with their PS5.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,321 reviews
  • Rated 4 out of 5 stars

    Good sound for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound with the bass boost. Not as comfortable as other headsets I’ve had but a good value. Kind of annoying that it needs to be charged to receive bass boost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Came Through!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this headset. She was let down by the pair we ordered from amazon...Best Buy to the rescue!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great especially for new gamers or someone who plays in their free time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great economic headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good headphones to play videogames. If they are in your price range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these headphones for my grandson to use with his ps4. He loves them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    turtle Beach headset for gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the different features the sets it has like the charging feature and the Xbox and the PlayStation modes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome not too expensive headset by title beach and well it’s turret beach theirs really nothing bad to say about their products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best budget wired!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a graduation gift for a friend of mine and he had nothing but positive outcomes with it. Definitely recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    They're ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son said " I don't like to have to charge them for better audio quality, I don't care for the over ear shape."

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great awesome value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love these. the sound is not as loud as my previous model but i like them better because the buttons on it are better than the last model. my wife preordered it for my birthday and I couldn't be happier with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a friend and he says it’s really good for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for my grandson. Volume is clear no issues w/connection. Great buy for a mid-headset.

    I would recommend this to a friend
  • Cons mentioned:
    Echo

    Rated 3 out of 5 stars

    for the price na

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it echoes so badddddd , the party chat accusations are so crazy

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello,

      We’re sorry to hear about this inconvenience with your Recon 200 GEN 2; however, please reach out directly to our dedicated Support Team so they can look in to this for you. Our Support Team is always happy to help as needed when it comes to troubleshooting or warranty replacement service. They can be reached right from the support section of the Turtle Beach website via the Contact Form listed there.

      Have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Good gaming headset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving theses for my son he really enjoys gaming and I enjoy the quietness.

    I would recommend this to a friend
  • Cons mentioned:
    Microphone

    Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for playing alone, friends complain they hear themselves echo in the mic

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Danielle! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones, really easy to used. The sound is great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and does the job. My daughter loves the color goes with her whole set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good gaming headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for our college age son. He really seems to like them. Every time I see him, they’re with on his head, around his neck or somewhere nearby.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turtle beach head set

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my boyfriend, he loves them. Great reviews and I know nothing about this stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turtle Beach headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality product. My son loves it and will plan to gift to my nephews in the near future.

    I would recommend this to a friend