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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1321 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the Recon 200 Gen 2 Gaming Headset's sound quality and comfort. Many appreciate the price, battery life, and compatibility with multiple devices. However, some customers have reported issues with the microphone and volume. A few have also mentioned experiencing an echo with their PS5.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,321 reviews
  • Rated 3 out of 5 stars

    Average headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very average headphones, they work well but nothing crazy about them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife to pair with the Turtle Beach recon controller.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Budget headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Budget headset for an occasional gamer, wired gets in the way from time to time. Bar on top of the head gets uncomfortable after an hour or two of wearing it, mic can only be set on the left side and it doesn’t spin 360. If ur looking for comfort or flexibility, you might want to spend a bit more on better options.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, no problems as of now. Kids like them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased for use with my Xbox and it works great. You don't need a set that is much more costly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sounds better than you would expect.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money they are ok, great gaming headset for the kids.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Temporary measure

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were an okay headset for a temporary measure. The sound was decent but not the greatest.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. If you have questions or concerns, please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Great for Gaming

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for gaming, outside sound reduction, makes you feel like you are in the game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gamer headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. I had several turtle beach gamer headphones. The only ones i will buy. Hreat vaule for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It honestly was super quick and fast took a total of like 4 days wasn’t bad at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only use Turtle beach!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my xbox series x, works great for the price and it's rechargeable which is a plus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much better than the Wireless ones.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these headphones are getting fed up with the constant disconnects from the wireless ones. I’m happier with this model.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    first set of gaming headphones, not bod

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a decent pair of gaming headphones. My boys like them. They would be excellent if the cord that connects to the gaming system was longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid loves it, was really hard to find at the store, try to order online instead

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New headphones for Xbox

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inexpensive option since game system is t played as much. Uses it on occasion and likes them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service. I like turtle beaches more than this one.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Greetings Brian!

      We appreciate the feedback regarding your Turtle Beach Recon 200 Gen 2 Headset!

      If you have any questions or concerns, please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Best Regards! TurtleBeach

  • Rated 4 out of 5 stars

    okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it is okay for my first gaming headphones. It seems quiet for me though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a little quiet compared to my other headsets but it works really well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy saves the day!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy from Best Buy! Definitely satisfied with my purchase and my son loved his new Turtle beach headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality.......................................

    I would recommend this to a friend