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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1327 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers enjoy the Recon 200 Gen 2 Gaming Headset's sound quality and comfort. Many appreciate the price, battery life, and compatibility with multiple devices. However, some customers have reported issues with the microphone and volume. A few have also mentioned experiencing an echo with their PS5.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,327 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my son. Would definitely buy this again. Great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect headset for gaming my nephew loves them. Just wish they came in other colors besides black & white.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Temporary measure

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were an okay headset for a temporary measure. The sound was decent but not the greatest.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. If you have questions or concerns, please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Gift headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for grandson who loves it He is extremely happy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    3/5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that great but you get what you pay for.. biggest complaint is the amount of feedback you give out even when you have yourself muted which doesn’t quite make sense

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Francesca! We are sorry to hear about the experience you've had with feedback when using your Turtle Beach Recon 200 Gen 2 Headset with the microphone muted. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    try

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    grandson picked this out and likes it very much wasn't sure if he would

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it best product I’ve ever bought……………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peefect for bear man cub whos 15 and grumpy lol....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming headsest

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter love her gaming headset. This is her second time purchasing them

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not horrible but not great. And what do you expect for the money. Pretty quiet even turned up all the way. Thinking about giving them to my kid and getting myself a better pair

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Jason! We are sorry to hear about the experience you've had with the volume on your Turtle Beach Recon 200 Gen 2 Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well no issues so far. Highly recommend. 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid loves it, good price and nice presentation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Can listen to anything with or without bass boost.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Can you hear me?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It randomly stopped working on my ps4. Works fine on my Xbox. When plugged into my ps4 I see the icon, but there’s no Audio transmitting through it; I can only hear. When I go into the audio settings on my PS to test the sound, it works fine, so idk.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning!

      We’re sorry to hear about this inconvenience; however, please allow us to assist you further so we can figure out what's going on here as this does not sound normal. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Thanks and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Happy grandson!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made my grandsons day! Easy to order easy to pick up. prices right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Boyfriend said it was great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my boyfriend to use with his ps5. He said it works great and he loves it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset but the microphone seems to pickup sound from headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were exactly what I was looking for! Easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wired mic headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son needed for his Nintendo Switch. Got a good price at store. Easy set up / use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox 1 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son love it because he use it all the time and he love it

    I would recommend this to a friend