Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 1321 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the Recon 200 Gen 2 Gaming Headset's sound quality and comfort. Many appreciate the price, battery life, and compatibility with multiple devices. However, some customers have reported issues with the microphone and volume. A few have also mentioned experiencing an echo with their PS5.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,321 reviews
  • Rated 3 out of 5 stars

    Eh it’s ok

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a 25 dollar headset. It does what is says but don’t expect quality.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Kyle! We are sorry to hear about the quality experience you've had with your Turtle Beach Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Ps headphones

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality really good. Glad i purchases this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy with the purchase, got these for my son.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my switch. Haven’t had an issue with them at all and have bought TB products several times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turtle brand the Best

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bret brand out there we always tend to stay with turtle brand last long never any issues with out head set

    I would recommend this to a friend
  • Cons mentioned:
    Microphone, Volume

    Rated 1 out of 5 stars

    Not your best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have barely over a month and are already having the same problem.The microphone isn’t working and the volume comes and goes

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Meljacks3,

      We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 5 out of 5 stars

    Awesome Purchase!

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is awesome! Great buyer and very user friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good good good good good good good good good good good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this for his gaming. One of the nice features is when you flip the mic up it mutes the mic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headset and awesome customer service at billings Montana Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall pretty good headphones. My son is enjoying them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sue m

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect grandson uses it at college now one at home one at school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but doesn't hold a charge more then other headsets for all day gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Head phon

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product, i will recommend your store to my friends

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones wireless blue connection is a game changer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My SON LOVES BB. The CS is not always available or they point to the direction while doing nothing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works good for a wired set

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for a wired set. My son loves it. Works just as good as a wireless only doenfall is the wire.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product still working just fine. I may get my other son some soon.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goooooooooooooooood as long as it works its fine with me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ITS GREAT

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent works well nothing bad very much recommend

    I would recommend this to a friend