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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1327 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the Recon 200 Gen 2 Gaming Headset's sound quality and comfort. Many appreciate the price, battery life, and compatibility with multiple devices. However, some customers have reported issues with the microphone and volume. A few have also mentioned experiencing an echo with their PS5.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,327 reviews
  • Rated 5 out of 5 stars

    Turtle beach headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are awesome. I have recommended them to my colleagues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son likes it so im happy. Good quality, good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming Headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 13yr daughter loved it this Gaming Headset! Good staff!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not qute good at all :(

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately they died after 2 months of use. The store Managed it reaaly well.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Jaime! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 3 out of 5 stars

    Great Volume

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe it’s a good product, the cable can get in your way while playing. They have the volume to hear your selves talk and the volume for game chat which it’s good

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    MEH

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im only doing this review so that i can get the best buy points

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Only good for solo gaming without friends

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound comes in fine but all of my friends say my voice is hard to hear if when I put it right to my mouth. I’ve messed with all the audio settings and nothing solved it. Cheap product for an expensive price.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Matt! We are sorry to hear about the experience you've had with your Turtle Beach Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome headphone, work perfect. I would buy it again .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased after returning other ones that had static issue. These worked better.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Turtle Beach Wired Headset

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    USB Cord is short. Sound is okay. Haven't had a chance to test out the MIC and how well it works.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    my son

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My stepson really liked them and they work very well with his gaming system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is perfect, I leved. Excellent product. perfect to play games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headset! Noise reduction and not to mention easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will be buying again for sure!! My cousin loves them

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked well once I got the balancing of the party overlay and sound but staticky at some points and if you moved the cord from your sweet spot it was hard to lose the static again. Wireless ones work soooooo much better!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Turtle Beach RECON 200

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Turtle Beaches hearing quality is excellent, however all of my friends told me I was echoing after checking all of my ports to insure they were on the right mode and plugged in all the way!

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good afternoon,

      We’re sorry to hear about this inconvenience! Please allow our Support Team to lend a helping hand with some troubleshooting.. Our Support Team can be reached right from the support section of the Turtle Beach website and are always happy to provide assistance as needed under the warranty our products are sold with.

      Best regards! TurtleBeach

  • Rated 5 out of 5 stars

    Great Value, so far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Turtle Beach - Recon 200 Gen 2 Powered Gaming Headset works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for Xbox, my boyfriend is very happy!!!!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Head Set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work very well. Great value. My son absolutely loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great awesome amazing purchase wow so amazing haha

    I would recommend this to a friend