Customer Ratings & Reviews
- Model:
- TBS-6305-01
- |
- SKU:
- 6474478
Customer reviews
Rating 4.4 out of 5 stars with 1327 reviews
(1,327 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the Recon 200 Gen 2 Gaming Headset's sound quality and comfort. Many appreciate the price, battery life, and compatibility with multiple devices. However, some customers have reported issues with the microphone and volume. A few have also mentioned experiencing an echo with their PS5.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Better out there
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this gift for my brother. Does not stop echoing. And doesn’t mute.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there Jacob!
We are sorry to hear about the experience you've had with your Turtle Beach Recon 200 Gen 2 Headset.
Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Great sound a versatility.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Turtle Beach - Recon 200 Gen 2 is a great headset at a great price point. The improved ear cushions provide excellent comfort for extended use and are designed for gamers with glasses. The sound is great and they get super loud! This headset will work with anything that can take a 3.5 mm headphone cable which is awesome. Additionally, the Recon 200 is battery powered which helps it produce the big and boosted sound. When the battery runs out, you will still get sound but without the boost. Battery life is around 12 hours on a single charge. All the controls are located on the headset itself and includes a flip-to-mute feature. So no more fiddling with the inline mute switch or volume control. Overall, this headset is great. You get great sound, features, versatility and ease of use at an excellent price. You really can't go wrong here!
I would recommend this to a friend Rated 1 out of 5 stars
Mic
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got them and didn’t work… so i had to return. Wish I had better things to say about it!
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Ariel,
We’re sorry to hear about your experience and appreciate your feedback; however, please know that we have a dedicated Support Team that would have been able to assist you with your headset. That team is always happy to help as needed with troubleshooting or replacement service if called for, and they can be reached right from the support section of the Turtle Beach website via their Contact Form.
Thank you and best regards!
Rated 1 out of 5 stars
Turtle headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headset is not a good Alton. It’s very low in sound.
This review is from Turtle Beach - Recon 200 Gen 2 Powered Over-Ear Gaming Headset for Xbox Series X|S, Xbox One, PS5, PS4, PC & Mobile - Black
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there Rafael!
We are sorry to hear about the inconvenience you've had with your Turtle Beach Recon 200 Gen 2 Headset volume.
Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
Rated 1 out of 5 stars
No good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible sound and the charge life is crap. Do not buy.
This review is from Turtle Beach - Recon 200 Gen 2 Powered Over-Ear Gaming Headset for Xbox Series X|S, Xbox One, PS5, PS4, PC & Mobile - Black
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there!
We are sorry to hear about the experience you've had with your Turtle Beach Recon 200 Gen 2 Headset.
Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
Rated 1 out of 5 stars
Junk
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No good junk peace of hit I tell you not even work out of the box compared to others this sucks
This review is from Turtle Beach - Recon 200 Gen 2 Powered Over-Ear Gaming Headset for Xbox Series X|S, Xbox One, PS5, PS4, PC & Mobile - Black
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hi Bill,
We’re sorry to hear that you encountered some sort of inconvenience with your Recon 200 GEN 2 headset.
Please be aware that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed if you're having any sort of negative experience or issue with your Recon 200 GEN 2. That team can be reached right from the support section of the Turtle Beach website and they are always happy to lend a helping hand.
Best regards!
- Pros mentioned:Comfort, Sound quality
Rated 4 out of 5 stars
Decent Sound
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Turtle Beach headset has some decent sound for a device in this price range. Nice bass that is not muddled unless you turn it way up (and sacrifice your hearing at that volume) and the mic does an above average job of picking up my voice during chat. Build quality is just average for this price point but the comfort while wearing for extended periods make up for that. It's not too heavy and I've had no problem having this on my head for up to eight hours. My only complaint is that it requires charging but is not wireless and that is uses a 3.5mm headphone jack rather than USB. Overall, a decent headset.
I would recommend this to a friend Rated 1 out of 5 stars
Shortage issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cords are too vulnerable I got a short in the headset a week after purchase
This review is from Turtle Beach - Recon 200 Gen 2 Powered Over-Ear Gaming Headset for Xbox Series X|S, Xbox One, PS5, PS4, PC & Mobile - Black
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
We’re sorry to hear about this inconvenience; however, please allow us to assist you with a claim for your Recon 200 under the manufacturer's warranty that our products are sold with. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
No Complaints so far
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I do not have any complaints about this headset. Comfort - They fit well and are light weight. The ear pads do not pinch or bunch on my ears like my old ones did. The headphone volume, mic volume, and system selector is on the back of the left ear so that makes everything centrally located. The mic can be flipped up easily as well when it's not needed. Performance - It's been great so far. I have been using it straight out of the box and have put about 5-6 hours on them. I still haven't had to charge the batteries and haven't had any issues. The sound quality is good and I haven't had anyone complain about not being able to hear me. I can even hear myself breath when it's dead silent. Overall - 5 Stars so far.
This review is from Turtle Beach - Recon 200 Gen 2 Powered Over-Ear Gaming Headset for Xbox Series X|S, Xbox One, PS5, PS4, PC & Mobile - Black
I would recommend this to a friend Rated 1 out of 5 stars
turtle beach game headset
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they quit working waste of money do not buy this brand
This review is from Turtle Beach - Recon 200 Gen 2 Powered Over-Ear Gaming Headset for Xbox Series X|S, Xbox One, PS5, PS4, PC & Mobile - Black
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thanks for your feedback, and we are sorry to hear that you have encountered an inconvenience with your Recon 200 GEN 2. Our products are each sold with a manufacturer's warranty and we have a dedicated Support Team that is always happy to lend a helping hand to our customers as needed. That team can be reached right from the support section of the Turtle Beach website.
Thank you and have a wonderful day!
Rated 1 out of 5 stars
gift item no rating
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can not say anything about this Product because it was a gift for a kid.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello,
Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Rated 1 out of 5 stars
Not worth it I’m
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work well on my Xbox series S. Other players could not hear me on party chat.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thank you for leaving your feedback and we're sorry to hear you encountered an inconvenience with your headset's microphone. Our dedicated Support Team is available to assist you with troubleshooting or replacement service as needed under the warranty our products are sold with. They'd be happy to assist you in clearing this up.
That team can be reached directly from the main Turtle Beach website via their Contact Form or Live Chat service.
Best regards!
Rated 1 out of 5 stars
Given Away
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product given as a gift. I can not review or rate for this reason.
This review is from Turtle Beach - Recon 200 Gen 2 Powered Over-Ear Gaming Headset for Xbox Series X|S, Xbox One, PS5, PS4, PC & Mobile - Black
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thank you for leaving your feedback. However, despite your comments, you submitted a low rating for this product.
Is there anything in particular that we are able to assist you or the gift recipient with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Rated 1 out of 5 stars
turtle beach headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These had a static sound to them. I returned and still have not received my refund!
This review is from Turtle Beach - Recon 200 Gen 2 Powered Over-Ear Gaming Headset for Xbox Series X|S, Xbox One, PS5, PS4, PC & Mobile - Black
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .We’re sorry to hear about your experience with your headset. Our Support Team is always happy to assist our customers with their headsets if need be. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
In regard to the refund you're supposed to receive from Best Buy, please be aware that it can take several business days for a refund to be applied back to its original card. You will want to reach out to Best Buy with any questions or inquires related to your refund process.
Thank you and best regards!
Rated 1 out of 5 stars
Echo echo echo echo annoying yeah my friends did t
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst headset I've ever owned do not but for a ps5
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 200 GEN 2 as it should not be echoing to your friends. We’re always happy to help when it comes to troubleshooting or warranty replacement service, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
Rated 1 out of 5 stars
Twss
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not comfortable, grips your head so tight ….twss -__-
This review is from Turtle Beach - Recon 200 Gen 2 Powered Over-Ear Gaming Headset for Xbox Series X|S, Xbox One, PS5, PS4, PC & Mobile - Black
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thanks for your feedback Kareem! Please bear in mind that your headset will break in over time, which should result in a better fit after you've used it for a while.
As a heads up; please know that due to the wide variations in head sizes and shapes, it's not possible to design a one-size-fits-all headset that will fit absolutely 100% of all users. However, we consistently provide a comfortable fit for the overwhelming majority of our customers.
However, if you feel as if you're in need of assistance with your headset; please be sure to reach out directly to our dedicated Support Team. They will happily assist as needed.
Rated 1 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones will last 1 yr and they youll need to buy a new pair.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey Trevor,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 200. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Great Value
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Turtle Beach headset is a great choice as a budget headset. Its incredible how good these cheaper headsets are now compared to a few years ago. They are comfortable and have good adjustment options. The mic is pretty great for this price, and so is the audio quality. I have been gaming with them pretty frequently on my Switch/Xbox/PC and haven’t had any issues with battery life. I can’t imagine a reason you wouldn’t be happy with this headset, especially for the price! It’s a great value.
This review is from Turtle Beach - Recon 200 Gen 2 Powered Over-Ear Gaming Headset for Xbox Series X|S, Xbox One, PS5, PS4, PC & Mobile - Black
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Solid Performer
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Anytime I can get my hands on Turtle Beach headphones, I jump at the opportunity. I will objectively say that in the gaming headphone market the Turtle Beach brand is generally thought of first. This is because no matter weather you are rocking one of their higher-end more pricey headphones or one of the intro level headphones you will get a product that delivers a great feel, durable design, and most importantly a superior sound quality. The Recon 200 Gen 2 uphold this tradition. Out of the box they had enough power that I could jump right in and played for several hours on my Xbox Series X. I started with Madden and was pleased with the chat mic and overall sound. Next, I played Warzone and was actually impressed here more so with the sound quality than anywhere. WZ is sound crucial and the devs were like "Hey let’s make everything so loud that it ruins peoples hearing and they cannot make out other sounds" (jk but fr). These played very well and even though the game is designed to purposefully hide footsteps with background noise. The clarity I experienced allowed for me to easily distinguish. The pair wears very well and are super comfortable. I am a big guy and these fit great but will easily adjust to a smaller size. The White and Grey also really pop just for flex. I will note that I wish the 3.5 mm cable were a bit longer but in comparison it is as long or longer than others. I also prefer to use this type of mutable mic with the Xbox headset controller adapter. I do this because the only way to mute yourself is to push the mic up and since it is a low-profile mic this can be cumbersome to do during more intense game play. The Recon 200 are priced at an entry level price, but I cannot tell a difference between my higher-end pair and these in a lot of cases. I believe that is saying something. Furthermore, just so it is said they played very well on my laptop too.
I would recommend this to a friend - Cons mentioned:Volume
Rated 1 out of 5 stars
Bad headphones.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The overall volume settings on it are very low and weak. Easy to use but it doesn’t take party chat and game chat audio at the same time.
This review is from Turtle Beach - Recon 200 Gen 2 Powered Over-Ear Gaming Headset for Xbox Series X|S, Xbox One, PS5, PS4, PC & Mobile - Black
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .We’re sorry to hear about the experience you had with your headset. However, please know that we have a dedicated Support Team that can be contacted for assistance. They are always happy to help as needed, and can be reached right from the support section of the Turtle Beach website. Best regards!














